Bayfields Opticians & Audiologists - Hornchurch Reviews 

Harjinder and Christina were excellent in talking me through the eye test process, explaining the results, and letting me know what options were available for correcting my long-sightedness.

Excellent communication and rapport between all staff and patient.

Feel cared for

I visited Bayfields Hornchurch because I had noticed a sudden change in one eye and was very worried.
I was offered a cancellation appointment the same morning that I called and Keeley was really kind and helpful.
At the appointment I saw Philip Read who was very thorough.
I was given numerous scans and tests and fortunately he assured me that my symptoms were not serious, which was a huge relief.
I was prescribed my first ever pair of reading glasses, which, as I am 61, I am happy to accept.
The glasses were ready within less than a week - I got them yesterday and they're great.
Thank you so much to all the staff at Bayfields for their kindness and professional service.
I'll see you in 2 years's time!! 😊

Staff member, Hurj, listens and makes great notes on conditions, so further visits can be checked for any changes. Makes it easier discussing your own situation.

Pleasant service, on time and well explained

The opticians at bayfields are very good and thorough but their glasses and lenses are very expensive

Really good appointment to sort out hearing aids. Isabel was really helpful and patient with me. I'll buy the aids but want to pay as much upfront as I can do I'm not in debt. I'll be back.

My appointment was excellent. I was made to feel very comfortable and was looked after by the staff, all tests and procedures were explained throughly. I would highly recommend this Optitions.
The staff are always friendly, helpful and cater to my needs.

Very thorough examinations along with very clear explanations. Friendly staff throughout.

Exceptional service - everyone was amazing with my children, so attentive and patient. A huge wealth of knowledge, didn’t rush us. Brilliant, thank you

Made to feel very welcome and at ease by all staff in shop

Really helpful and was brilliant with my Daughter made her feel very comfortable while getting her eyes tested and was helpful choosing the right glasses for her, Staff are so lovely aswell.

Good service

I was a customer when it was Gills for many years and I'm glad to say I'm as pleased with Bayfields, helpful, polite and friendly staff, clean and welcoming shop with a good variety of frames and accessories

Great! I wanted a second pair and enquired about reglazing some existing spectacles, no problem. As one gets older prescription changes can be more frequent, this can be an expensive business. The reglaze cost was minimal in comparison to competitors, therefore I decided to go for this option. Seems a sensible way to go. Perfect.

Main issue was that I left with the same hearing problem that I turned up with
Had treated with Olive oil drops for a week but still no better hearing .
Ear drum was still blocked with wax.

Keeley always goes above and beyond. Always kind and so professional and helpful