I thoroughly recommend Bayfields (my branch is in Loughton). The staff are superb - and I've had glasses and hearing aids very recently. The audiologist (Isabel) is fantastic - both in her patienc... See more

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Margaret was really friendly and helpful during the eye examination, and arranged for me to have new lenses to correct the changes in my eyesight. After a few days, my new lenses were fitted into my... See more
Staff are great and very caring, it feels like they know me personally, optician spent quite some time with me checking out all the options for the best contact lenses
Their eye testing service is excellent - 2nd to none. However, the price of their glasses is absolutely ridiculous and I took my prescription away. The glasses I purchased elsewhere are 10 times bette... See more
Company details
About Bayfields Opticians & Audiologists - Loughton
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
24 Forest Road,, IG10 1DX, Loughton, Essex, United Kingdom
- 020 8508 1325
Comprehensive eye tests
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She was prompt and explained everything…
She was prompt and explained everything perfectly

Reply from Bayfields Opticians & Audiologists - Loughton

Reply from Bayfields Opticians & Audiologists - Loughton
The receptionist was efficient and…
The receptionist was efficient and friendly. It’s nice to be greeted with a smile. Meryl James was as usual very pleasant and thorough.

Reply from Bayfields Opticians & Audiologists - Loughton

Reply from Bayfields Opticians & Audiologists - Loughton
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