Bayfields Opticians & Audiologists - Loughton Reviews 

Excellent service felt all aspects of my sight had been covered

Went to my appointment feeling quite anxious, I have had ongoing problems with my sight and was concerned of an issue that I had but now seems to have resolved was causing the sight problem.
After another scan, and eye test my sight concerns was answered, and the eye sight problem I am experiencing can be resolved with cataract removal.
Although this is still my eyesight and an operation, it is a far better outcome for me than what I feared, I was concerned I was going to loose my sight due to the other problem I had.
Everything was explained very well, all my questions were answered, introduced me to the monthly subscription for £12 per month which will save me a lot with the amount of eye tests and scans I have to have regularly at the moment.
So BIG thank you to all at Bayfields from a very happy customer.

I thoroughly recommend Bayfields (my branch is in Loughton). The staff are superb - and I've had glasses and hearing aids very recently. The audiologist (Isabel) is fantastic - both in her patience, knowledge and guidance. I was nervous about going down the hearing-aid route - but this has been expertly handled and with great post-buy customer service. A gem of a place.

Very good service, friendly and helpful staff.

Optician kind and thorough
Reception staff kind and helpful

The optometrist and support staff were very friendly and very professional. They gave me a sense of confidence that their main concern was my welfare.

Friendly and professional. Excellent and expert service

Great customer service; polite, informative and very helpful. Thanks to the team and in particular Meryl.

I always see Meryl James.
She is very thorough l trust her with what she tells me,
I hsve used the same opticians for years

Always exceptional service

Helpful advice. Caring staff

Excellent service. Lovely staff.

The optician

Usual friendly, professional service. I appreciated the help given in accommodating my arriving on crutches on this occasion.

Their eye testing service is excellent - 2nd to none. However, the price of their glasses is absolutely ridiculous and I took my prescription away. The glasses I purchased elsewhere are 10 times better than the ridiculously priced ones I had bought from Bayfield previously.

Good staff always helpful

I've always felt listened to and dealt with professionally. I recommend Margaret highly. Thank you for all your care.

Myself and my family have been superbly looked after for many years by Meryl James. She is very professional, has excellent knowledge and her customer care is second to none. Thank you Meryl.