The optician that did my test (sorry I can’t remember his name but he had long hair!) was brilliant. So thorough and took his time to explain the scans making me feel informed throughout. I felt no pr... See more
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Staff very helpful and go out there way to make sure you are ok on all levels Helped me up stairs and carry my bags Out standing eye test so well trained Make you smile and feel at easy Help... See more
This was my second appointment with Tom who was lovely and friendly who put me completely at ease. Although at this stage I feel I am not quite ready in needing hearing aids, I know it will happen an... See more
It wasn't great but it was good. The representative was tied up with another customer so was 20 minutes late for the appointment, which meant I had to hurry, fortunately this was only a small problem.... See more
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Company details
About Bayfields Opticians & Audiologists - North Walsham
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
11 New Road, NR28 9DE, North Walsham, United Kingdom
- 01692 403687
Comprehensive eye tests
4.8
Excellent
70 reviews
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Everyone did a good job politely and…
Everyone did a good job politely and efficiently . What more do you need. A cup of tea would be nice.
November 17, 2025
Yearly eye test with Debora
November 14, 2025
A very thorough examination
A very thorough examination. When it comes to purchasing glasses however, your prices are VERY high. I appreciate the quality of the lenses but there should be an alternative range at a lower price.
October 7, 2025
Unprompted review
Professional and friendly service
Professional and friendly service. A thorough examination, with full assessment of my complex eye condition. Paying extra for the scan is a good investment, in my opinion, as the optometrist explained fully what the scan showed - which in my case was good news. They carry a lovely range of glasses frames and I spent absolutely ages making my choice, helped by the friendly dispensing optician. All in all, a great service in a relaxed environment. Recommended.
August 16, 2025
Unprompted review
Visited the North WALSHAM branch today…
Visited the North WALSHAM branch today for an eye test, treated myself to some new glasses and had a fantastic experience with Ellie who was super helpful and a credit to any store. She repaired a pair of my reading glasses without any hesitation and nothing was too much trouble wonderful customer service thank you very much.
August 2, 2025
Unprompted review
Very helpful and explained in good…
Very helpful and explained in good manner about tests and glasses available. However range of glasses available could be larger to suit more people.
August 1, 2025
Tom was outstanding in every way.
July 18, 2025
Ear Wax Removal
Very friendly and helpful service, needed a follow up appointment but was only charged for one consultation.
Hearing a lot better after treatment.
July 11, 2025
Friendly service aircon as needed and a…
Friendly service aircon as needed and a cup of tea appreciated.
Lively banter to, helps settle my nerves.
Thank you 😊
July 16, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bayfields Opticians & Audiologists - North Walsham
We are happy to hear that our staff provided efficient, professional, and polite service. We appreciate your feedback.
Lovely staff,
Professional but friendly staff, everything explained clearly. Would always recommend.
June 12, 2025
Reply from Bayfields Opticians & Audiologists - North Walsham
We're glad you enjoyed your experience with our approachable staff. Thank you for recommending us; we appreciate your feedback.
Fabulous establishment
A pleasure from start to finish! Now wearing my perfect glasses! Thank you
June 2, 2025
Reply from Bayfields Opticians & Audiologists - North Walsham
We're so happy to hear that you enjoyed your experience with us! Thank you for letting us know you're wearing your perfect glasses.
Ears.Helpful suggestions regarding my…
Helpful suggestions regarding my audiology appointment.
June 2, 2025
Reply from Bayfields Opticians & Audiologists - North Walsham
We're glad our suggestions were helpful for your audiology appointment. Thank you for sharing your positive experience with us!
It was a pleasure to have my hearing…
It was a pleasure to have my hearing test. Tom was kind and welcoming. I would recommend
June 2, 2025
Reply from Bayfields Opticians & Audiologists - North Walsham
We're happy to hear that you enjoyed your hearing test. We appreciate your kind words and recommendation!
Helpful…
Lady that helps dispense the glasses was really helpful, made a second appointment with me so I’d have more time
June 3, 2025
Reply from Bayfields Opticians & Audiologists - North Walsham
We're happy to hear that our staff was so helpful and accommodating during your visit. Thank you for sharing your positive experience with us!
Reply from Bayfields Opticians & Audiologists - North Walsham
We appreciate you taking the time to share your feedback. We're happy to hear that you found our team friendly.
hearing aid advice by TOM Eames
June 3, 2025
Reply from Bayfields Opticians & Audiologists - North Walsham
We appreciate you sharing your experience. We're glad our advice on the hearing aid from Tom was helpful to you during your hearing aid journey.
Eye test
I had a thorough eye test.
Great help in choosing frames etc and the fitting on receipt with adjustment just right. Very comfortable fit. Much better than my last ones.
June 3, 2025
Reply from Bayfields Opticians & Audiologists - North Walsham
We're happy to hear that you had a thorough eye test and found great help in choosing and fitting your frames. We're so glad you're comfortable with your new glasses.
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