Attention to detail, not rushed and personable. Everything explained and no pushy sales talk to encourage buying new frames. Offered tea and coffee and pleasant surroundings. Helpful staff and text re... See more

Location
Switch location39 The Howard Centre,, AL8 6HA Welwyn Garden City, Hertfordshire, GB
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See what reviewers are saying
The staff at Bayfields from the receptionist to the opticians are very welcoming. I see Sonia who is very thorough, she explains everything clearly and answers all my questions. They offer a very prof... See more
Very friendly staff. Provide fantastic support and explain details very clearly. Would strongly recommend.
Company replied
I had my annual eye test done by David Crugman. He was thorough and meticulous when testing my eyes. I am very pleased that he took his time without rushing through the eye test. He is also polite and... See more
Company details
About Bayfields Opticians & Audiologists - Welwyn Garden City
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
39 The Howard Centre,, AL8 6HA, Welwyn Garden City, Hertfordshire, United Kingdom
- 01707 392919
Comprehensive eye tests
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Professional Opticians
The optician was very thorough and patient. A very helpful lady who organised my frames. You could stock some more reasonable priced frames. We don't all want high end brands. The lens are more important
Best opticians I have found.
Very friendly genuine and understand my eyes well. Told me to go to hospital immediately when I had an eye ulcer. Saved my right eye. Very good generous referral plan. Have a monthly care plan for contact lenses that’s very reasonable.
Routine Eye Test
I always receive an efficient eye test from Bayfields. I appreciate being able to see David each time I attend.
Positive experience
Try to be very accommodating for wheelchair user, however space is limited so it can take quite a bit of maneuvering to access the consultation room. All other areas are easily accessible and staff are very friendly, professional and helpful.
Can never fault the service I get…
Can never fault the service I get whether I go in for contact solution, an appointment for myself or children they are always friendly and very helpful.
I had a very competent and all…
I had a very competent and all encompassing examination that eased me greatly.
A professional service
A professional service. The eye test was thorough and calmly carried out.
Everyone pleasant and efficient.
Staff are very helpful and…
Staff are very helpful and accommodating. Very professional.
I WAS VERY WELL LOOKED AFTER AND DAVID…
I WAS VERY WELL LOOKED AFTER AND DAVID DOES A GREAT JOB WITH THE EYE TESTING ETC
The optician was kind and professional…
The optician was kind and professional throughout the appointment. He was thorough when carrying out the checks, gentle and attentive when answering questions, and addressed all of my concerns.
All staff were professional and helpful.
I would happily use Bayfields Opticians again.
Service
The staff make their customers needs the forefront of the service they provide. My personal experience was very amiable and I am very pleased with the outcome.
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