Attention to detail, not rushed and personable. Everything explained and no pushy sales talk to encourage buying new frames. Offered tea and coffee and pleasant surroundings. Helpful staff and text re... See more

Location
Switch location39 The Howard Centre,, AL8 6HA Welwyn Garden City, Hertfordshire, GB
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See what reviewers are saying
The staff at Bayfields from the receptionist to the opticians are very welcoming. I see Sonia who is very thorough, she explains everything clearly and answers all my questions. They offer a very prof... See more
Very friendly staff. Provide fantastic support and explain details very clearly. Would strongly recommend.
Company replied
I had my annual eye test done by David Crugman. He was thorough and meticulous when testing my eyes. I am very pleased that he took his time without rushing through the eye test. He is also polite and... See more
Company details
About Bayfields Opticians & Audiologists - Welwyn Garden City
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
39 The Howard Centre,, AL8 6HA, Welwyn Garden City, Hertfordshire, United Kingdom
- 01707 392919
Comprehensive eye tests
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I have autism and there were very good…
I have autism and there were very good and took there time with me

Reply from Bayfields Opticians & Audiologists - Welwyn Garden City
Brilliant service,
Very thorough testing with everything very well explained,cuppa coffee offered on arrival,what more can one ask for.

Reply from Bayfields Opticians & Audiologists - Welwyn Garden City

Reply from Bayfields Opticians & Audiologists - Welwyn Garden City
First class staff
First class staff. Friendly, diligent and great sense of humour. Nice coffee and the optician took the time to explain every step of the process.
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