Bay Woodburners Ltd Reviews 

Me and my partner have been pondering having a log burner installed for quite some time but due to previous company’s saying we couldn’t have one as quite complex we sort of gave up on the idea until we was recommended to Paul at Bay Woodburners. Paul was very friendly and knowledgable and took on our work. Paul & Tony got on with the job and we are delighted with the final outcome!!
We have already recommended them to our friends and family. 100% recommended

We couldn’t be happier with the work carried out by Bay Woodburners. From start to finish, Paul and Declan were professional, friendly, and highly skilled. They knocked through a wall to widen the aperture and installed our wood-burning stove perfectly, transforming the whole room.

They worked efficiently, kept everything tidy, and clearly took pride in their workmanship. The finish is excellent, and the stove looks amazing and works brilliantly. Paul and Declan explained everything clearly and made the whole process completely stress-free.

If you’re looking for a reliable, skilled company for stove installation and structural work, we highly recommend Bay Woodburners. Genuinely a five-star service from start to finish! 🔥🤩

Paul took care of absolutely everything from start to finish, including arranging for a qualified engineer to decommission my old gas fire. I’m a bit of a perfectionist, so it was great that Paul clearly is too - the attention to detail really showed, from the choice of Woodburner, beam and slate to the immaculate plastering at the end.
I wanted a completely hassle-free experience where everything was handled for me, and that’s exactly what I got. Choosing to have a Woodburner installed was a big decision and I’m genuinely so glad I went with them, I couldn’t be happier with the end result and would 100% recommend them.

What a great company, from start to finish.
I supplied the multi fuel stove (Clock) and also the slate hearth from JC slate.
I had a few qoutes and Paul's came out on top due to what id already supplied.
100% a 5 star company, clean and tidy, respectful, on time and got the job done

A* service, communication was great and we was advised about every step. Quick, tidy, professional work carried out. Would 100% recommend Paul and his team. Will deffinetly be using again. Thank you for our woodburner :)

Thank you Paul and Tony for installing my lovely multi fuel. Your communication throughout was amazing and your customer service while in doing the work was so friendly and helpful.
I would highly recommend using Paul for any installation or aftercare needs

I researched a lot of companies and had several companies out to discuss my options . None were as knowledgable or professional as Paul. He quote was also the most competitive . Communication was great keeping me informed at every step of the way . Turned up on time and when agreed . Very clean considering what a messy job it is . Taking great care to cover my carpets and treating my home with respect . Paul and Tony didn’t stop - worked really hard and the result was amazing ! Great quality log burner and great advice on how to use it . Thanks so much ! Definitely recommend

We searched multiple companies to complete a complicated removal and opening of existing gas fire, to replace with a wood burning stove. Paul was the only one who understood our requirements and said it was possible. True to his word Paul and his expert team completed a truly outstanding job, exceeding our expectations and delivering a first class finish. Absolutely first class craftsmanship, professional customer service and all within budget. Very satisfied and would absolutely recommend.

Paul was lovely, he kept in contact was super friendly and turned up on time. Went above and beyond and gave great advice!! Would recommend!

Excellent. I’m so pleased with Paul’s chimney clean today. My woodburner’s chimney had a thorough clean. No mess. I recommend Bay Woodburners Ltd.
Professional.
Knowledgeable.
Paul arrived right on the dot of 10 a.m. Punctual.
Friendly and easy to talk to.
He also oiled the black slate hearth. It now looks new.
An amazing job all round.
I will always book Paul in the future.
Peace of mind is important to me.

I came across lots of people advertising for woodburners installations..but I wanted someone local. I came across bay woodburners and after making contact booked a consultation pretty swiftly.
As soon as I met Paul I knew he was doing the job! Easy to talk too and knowledable and just a down to earth guy. We were away when the installation was done so when we came home it was a fantastic sight to see. Very neat and tidy job which has absolutely transformed the lounge! We will not hesitate in recommending Paul and will be using him to service our burner every year 5starplus!

100% outstanding work. A very professional company, very polite making sure the customer is happy throughout the process of fitting the Wood burner. The best.

We noticed Bay Woodburners on Facebook they were running a special offer at the time. What can we say !! We were absolutely stunned at the finished product the quality of the stove and the workmanship has proceeded our expectations. I can’t recommend Bay woodburners highly enough!! We are thrilled. You won’t be disappointed using the services of this company

Paul came and did our installation, what a really nice man, professional and really good, we enjoyed having him here with us and would recommend him to everyone
The wood burner is lovely and my dogs love it as much as us
All in all a great job and great result

Paul and his company bay woodburners installed a twin wall system and a stovax stove for us. We had a slate corner hearth too which looks beautiful. We couldn’t be any happier with Paul and the high customer service we received from the initial contact to the finished job. We highly recommend Paul and we have already passed his number on to friends

Paul did a fantastic job of our log burner and was a pleasure to deal with no hassle and an excellent end product. We already have recommended him to friends and family

Awful service..
Paul Yates is awful at communication and is unreliable. He cancelled my installation twice, the second (and final) time, was two days before he was due to start the job.
Initially, our communication was over Facebook, of which he has now blocked me, this is so I cannot leave him a review. on social media.
Advice to anyone considering using this awful business in Torbay, DONT BOTHER!

Paul and his team did an amazing job installing our woodburner. Looks great and we are thankful for the amount of heat it produces, as we live out in the country. Certainly recommend Baywoodburners to everyone.