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Review summary

Created with AI, based on recent reviews

Evaluating 431 reviews, most reviewers were let down by their experience overall. Consumers frequently complain about increasingly expensive subscription costs and rising license fees that simply do not match the poor quality of programming provided to the public. Many individuals also encounter frustrating technical issues and annoying obstacles when trying to access online streaming media, mobile apps, and official websites. Some reviewers were surprisingly satisfied with specific quality dramas and found certain television presenters to be genuinely fantastic, respectful, and engaging. Some people also felt that the remarkably wide range of available programming successfully offered great balance and made the overall subscription cost worthwhile.

What people talk about most

Staff

Customers had negative experiences with staff, frequently complaining about poor presentation,... See more

Service

People report negative experiences with service, expressing frustration over what they describe as... See more

Product

Clients share negative opinions on product, describing programming and content as outdated, uninspiring, and... See more

Website

Consumers find website to be negative, highlighting a strong consensus on various site issues. Reviewers... See more

Price

Reviewers mention negative feedback about price, frequently describing the annual licence fee as poor value... See more

Reviews shaping this summary

Rated 1 out of 5 stars

We have just had to get a new freesat box - annoying and expensive in itself. It promised an app but for some reason that has been terminated. Instead we have to use the remote to enter a password w... See more

Rated 1 out of 5 stars

£170 TV licence in the UK. I'm on holiday in Majorca and I'm now expected to pay an annual subscription fee in US dollars. Just to read the news on the BBC'S website. Absolute rip off.

Rated 1 out of 5 stars

Unable to watch the cup final live and a recording failed, I waited up until after midnight to see the highlights. I avoided watching tv and on line, to avoid learning the result. I turned on the BBC... See more

Rated 1 out of 5 stars

Bbc nbreakfast is fine with the news readers and their all lovely EXCEPT NAGA MANCHETTY WHY IS SHE BACK on thought she was leaving. That completely ruins the news with her nasty sarcastic attitude. It... See more


1.3

Bad

TrustScore 1.5 out of 5

9K reviews

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No history of asking for reviews

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1.3

All reviews

(9,419)

413 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The bbc is the most unreliable bunch of…

The bbc is the most unreliable bunch of pedophiles the planet has seen. They think by having the world cup half time show full of celebrities will make them look good. Bbc should be shut down and never allowed to air again, honestly your fooling no one with common sense and thats the point they manipulate the vulnerable people who have no common sense. Deport all those who work for them because they work knowingly that they work for the most anti British cult in the history of the UK...

July 19, 2026
Unprompted review
Rated 1 out of 5 stars

Intensifiers

Does every sports commentator have to use the intensifiers ‘absolutely, really, and hugely’. Not everything is ‘amazing’ or ‘brilliant’. Intensifiers are not necessary and their over use by almost all commentators diminishes their credibility.

July 18, 2026
Unprompted review
Rated 1 out of 5 stars

BBC Irrelevant

Before trying to extend tv licence to people who pay streaming services outside the bbc ask yourself why people left - It's because of the rubbish you create.
You're no longer relevant in particular is your morning news - Naga comes across as a disingenuous person and she is is antagonistic with topics and guests, personally she should remain impartial and keep her personal views to herself.

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

Legalised Extortion

Disgusting company that practices legalised extortion. The reason I say this is because on their 1st letter they threaten prison sentences and fines. So they're using threats to coerce you into a licence. That is by definition EXTORTION. I want nothing to do with BBC, stop sending letters! Don't even reply to this.

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

Pity you can’t give minus points

Pity you can’t give minus points, or even nil points. Service just gets worse and worse. As usual Wimbledon coverage is rubbish, commentators drivelling irrelevant comments, (some exceptions of course) and the appalling Balding woman who knows ZERO about tennis. But the main thing I discovered is coverage is NOT live. They are at least two or three points behind against the Wimbledon app. So I complained (fourth time complaining, second time re Wimbledon) and you get the same old, same old. Feedback is valuable to us (yeah right) but we will not investigate as not enough complaints. I would have liked an explanation for the time lag that’s all. We PAY the BBC to exist - it’s time to stop the licence fee and get rid of this out of date garbage.

July 8, 2026
Unprompted review
Rated 2 out of 5 stars

Low quality stream

Low quality stream, even on a super fast internet connection.
They also stop your streaming if you connect the laptop to a tv via HDMI...
I am not getting a license.

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

Wimbledon 2026

I'm watching Centre Court at Wimbledon on a glorious summer evening and they are playing with the roof shut!! I thought the roof was there in the event of rain.

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

Poor

Poor, poor comenatary on both the radio & TV. From shoutung pudits who constantly ramable & repeat themselves about nothing to do with football. Inaudable comenatry from male & female comenaters. BBC producers need to sacked in the Geordie.

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

Is it arrogance that errors are not acknowledged and corrected ?

The single most frustrating issue on the BBC website is when a misleading error is displayed nobody at the BBC scrutinises analyses and revises.Currently the Wimbledon quarter final between Taylor Fritz and Alexander Bublik scheduled for tomorrow Wednesday 8th July is absent from the listing and invariably will not be corrected because no motivated operative will take responsibility.

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

Tennis & more tennis

Why do bbc keep putting on tennis for hours virtually every night, tennis is a minority sport in the UK played by a very low percentage & probably watched by even less than who play dominoes

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

Boring Broadcasting Corporation

Boring Broadcasting Corporation. Much of political news is incorrect. JFK, Robert Kennedy, Martin Luther King, John Lennon assasinations info. incorrect. Terrorist attacks info FALSE. Immigration protest info SLANTED. An organisation with its fair share of sx offenders preaching to the masses.

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

BBC schedule

Wimbledon. 5 minutes short of 15 hours of coverage in a single day. What about license fee payers who don’t like tennis. Lazy lazy scheduling. We have to get rid of license fee and people who want dawn to dusk tennis can subscribe. I will be saving £180 a year as soon as possible

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

BBC sport commentators

Never watching a game again on bbc, absolutely horrendous commentary over the Portugal vs Croatia game. Where to start? The bias commentary towards Croatia who missed a header and it was more or less described as unlucky but when Portugal did it “ he should of scored” when it was a more difficult header and I’m not the biggest fan of Ronaldo but the criticism and horrible comments he got FROM THE COMMENTARY TEAM (who clearly have a thing against him) when he played just as well as the other players was disgusting. Commentary team might as well of been wearing Croatia jerseys as all they were doing was cheering them on saying they did nothing wrong but they were not as good as they claimed if you listened over the radio you would of thought they were playing incredible when that was not the truth. Never again will be watching on that channel ITV only thank you don’t want to listen to that absolutely horror commentary!

July 3, 2026
Unprompted review
Rated 1 out of 5 stars

Born liars

Born liars. They threaten old ladies with goons at the door. In the old days that is nothing more than thuggery. Took 2 members of my family to court one 67 years of age to give them a criminal record. Disgusting lying scumbags who smile and con the public via a business model from the days of the empire

September 11, 2025
Unprompted review

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