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Review summary

Created with AI, based on recent reviews

Evaluating 431 reviews, most reviewers were let down by their experience overall. Consumers frequently complain about increasingly expensive subscription costs and rising license fees that simply do not match the poor quality of programming provided to the public. Many individuals also encounter frustrating technical issues and annoying obstacles when trying to access online streaming media, mobile apps, and official websites. Some reviewers were surprisingly satisfied with specific quality dramas and found certain television presenters to be genuinely fantastic, respectful, and engaging. Some people also felt that the remarkably wide range of available programming successfully offered great balance and made the overall subscription cost worthwhile.

What people talk about most

Staff

Customers had negative experiences with staff, frequently complaining about poor presentation,... See more

Service

People report negative experiences with service, expressing frustration over what they describe as... See more

Product

Clients share negative opinions on product, describing programming and content as outdated, uninspiring, and... See more

Website

Consumers find website to be negative, highlighting a strong consensus on various site issues. Reviewers... See more

Price

Reviewers mention negative feedback about price, frequently describing the annual licence fee as poor value... See more

Reviews shaping this summary

Rated 1 out of 5 stars

We have just had to get a new freesat box - annoying and expensive in itself. It promised an app but for some reason that has been terminated. Instead we have to use the remote to enter a password w... See more

Rated 1 out of 5 stars

£170 TV licence in the UK. I'm on holiday in Majorca and I'm now expected to pay an annual subscription fee in US dollars. Just to read the news on the BBC'S website. Absolute rip off.

Rated 1 out of 5 stars

Unable to watch the cup final live and a recording failed, I waited up until after midnight to see the highlights. I avoided watching tv and on line, to avoid learning the result. I turned on the BBC... See more

Rated 1 out of 5 stars

Bbc nbreakfast is fine with the news readers and their all lovely EXCEPT NAGA MANCHETTY WHY IS SHE BACK on thought she was leaving. That completely ruins the news with her nasty sarcastic attitude. It... See more


1.3

Bad

TrustScore 1.5 out of 5

9K reviews

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1.3

All reviews

(9,419)

413 reviews in the last 12 months

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Rated 1 out of 5 stars

£80 per movie!!!!!!!

BBC License Renewal Time!
I'm old fashioned and still go the cinema multiple times a week, read books and listen to CDs, never the radio..
Last year I watched a total of two movies on BBC, which works out to about £80/movie.
Not much of a return on investment.

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

My actual score is minus a thousand

My actual score is minus a thousand. The BBC being open and honest is a lie. They fob you off then send replies from non reply email addresses. When you can actually contact them they refuse to pass issues to other departments. The BBC is a disgrace and not there for the people who fund it!

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

The new BBC logo intrusive.

The new larger BBC logo is very intrusive and stays on there to long it sometimes covers up what underneath get ridand go back to the cute little red dot or make it smaller and not have it there to long its rubbish and a waist of money.

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

I have no choice but to pay the TV…

I have no choice but to pay the TV licence fee, even if I chose not to watch the BBC. If I do chose to watch BBC channels then I’m likely to be presented with endless repeats of “lifestyle” programmes or scheduled programmes replaced by various sporting events. Original programming is becoming less frequent. It seems that I’m forced to pay the inflated salaries of BBC executives and “talent”. I feel ripped off by an organisation with very limited accountability to the people who are forced to pay for the service they provide. “Entitled Elite” barely describes BBC executives.

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

Why ruin programs with constant…

Why ruin programs with constant advertising for their own products?!
Surely originally no advertising was one great unique feature. World Championship Snooker ie. Run Round the World advert in between frames ruins the atmosphere...it's a rotten program as well adds to the frustration of World event intrusion .As well as TV channel hopping necessary to watch end frames. Channel BBC 4 dormant till 7pm why not rebrand BBC Sport? This BBC 2 BBC4 hopping really really annoying. Your paying nearly £200 for surely a premium service and getting worse than basic service on big important events. Try navigating I Player and how many times do you need to click I have a TV licence. Bring back the TV detector van with the tin foil clothes hanger aerial!!!
Sooner this organisation gets reset to a platform similar to Netflix the better.

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

Radio 3 gets worse, especially the Breakfast prog

Radio 3 gets ever worse and Breakfast is the worst of the lot. It has always been obsessed with early and religious music, of which it plays far too much, but the worst aspect of Breakfast is that it is no longer a music programme - just a series of advertising slots. Did you hear this ... if not why not listen on BBC Sounds. Upcoming is.... and here is a preview. Tell your Smart speaker....
and now it is wall to wall adverts for the proms, which itself has been wrecked with many concerts being anything but classical music.
If the BBC needs to save money the first thing they should do is sack the controller responsible for ruining this channel, and secondly get rid of the team which makes the boring, repetitive ads which constantly disrupt the musical output of the channel.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

STOP PAYING IT!

So glad I stopped paying my tv licence.

Despite there bullying, borderline harassment/illegal tactics to try to get me to pay there propaganda licence, I have not and have saved several thousand pounds since the scam of 2020 when I realised beyond any doubt that they lie and that they push fake narratives.

I look forward to more Mickey mouse letters. If they ever carry out there fake threats, eg they are sending out an “enforcement” agent, I look forward to wasting more of there time and more of there money should a propaganda agent ever visit.

I would like to thank them for one thing however, I find the threatening letters useful for burning on my log burner. I don’t even need to open them now, it’s like free fire starters so I am glad they keep sending them, thank you.

Organisations like this are fast going out of business. From there lies about convid to there employment of child abusers, to the child abuser statue hanging over there London headquarters, this cowboy outfit are now seen for what they really are, liars and propaganda agents for an illegitimate dangerous bunch of dictators.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

The BBC show repeats made years ago

The BBC show repeats made years ago. Can we pay the same licence as as years ago. We've already paid the licence fee for the repeat programmes why should we pay it again. How many firms can get away with charging you several times for the same item. Daylight robbery.

April 15, 2026
Unprompted review
Rated 4 out of 5 stars

Reliable and widely used source

The BBC remains one of the UK’s most reliable and widely used news sources, with strong coverage and high editorial standards. Its relative independence from both government and commercial pressures is a key strength—while it can still be influenced at the margins, it generally retains the ability to prioritise public-interest journalism in a way rivals like ITV and Channel 4 can’t always match.

That said, trust doesn’t feel as strong as it once was, and it can seem slow to respond to criticism. Still a vital broadcaster—but no longer clearly ahead of the competition.

April 14, 2026
Unprompted review

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