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Review summary

Created with AI, based on recent reviews

Evaluating 431 reviews, most reviewers were let down by their experience overall. Consumers frequently complain about increasingly expensive subscription costs and rising license fees that simply do not match the poor quality of programming provided to the public. Many individuals also encounter frustrating technical issues and annoying obstacles when trying to access online streaming media, mobile apps, and official websites. Some reviewers were surprisingly satisfied with specific quality dramas and found certain television presenters to be genuinely fantastic, respectful, and engaging. Some people also felt that the remarkably wide range of available programming successfully offered great balance and made the overall subscription cost worthwhile.

What people talk about most

Staff

Customers had negative experiences with staff, frequently complaining about poor presentation,... See more

Service

People report negative experiences with service, expressing frustration over what they describe as... See more

Product

Clients share negative opinions on product, describing programming and content as outdated, uninspiring, and... See more

Website

Consumers find website to be negative, highlighting a strong consensus on various site issues. Reviewers... See more

Price

Reviewers mention negative feedback about price, frequently describing the annual licence fee as poor value... See more

Reviews shaping this summary

Rated 1 out of 5 stars

We have just had to get a new freesat box - annoying and expensive in itself. It promised an app but for some reason that has been terminated. Instead we have to use the remote to enter a password w... See more

Rated 1 out of 5 stars

£170 TV licence in the UK. I'm on holiday in Majorca and I'm now expected to pay an annual subscription fee in US dollars. Just to read the news on the BBC'S website. Absolute rip off.

Rated 1 out of 5 stars

Unable to watch the cup final live and a recording failed, I waited up until after midnight to see the highlights. I avoided watching tv and on line, to avoid learning the result. I turned on the BBC... See more

Rated 1 out of 5 stars

Bbc nbreakfast is fine with the news readers and their all lovely EXCEPT NAGA MANCHETTY WHY IS SHE BACK on thought she was leaving. That completely ruins the news with her nasty sarcastic attitude. It... See more


1.3

Bad

TrustScore 1.5 out of 5

9K reviews

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1.3

All reviews

(9,419)

413 reviews in the last 12 months

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Rated 1 out of 5 stars

BBC Let down again

Tuned in to watch Serena Williams come back into Tennis at Queens with her new partner Mboko. Once a year this happens. First game watched BBC then move the game to IPlayer. Its hard enough when you record and they move from BBC1 to 2. All day people have been wating for this match I know I am not the only one disappointed. BBC should not hold sports events pointless.

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

Wanted to watch Harriet Dart play…

Wanted to watch Harriet Dart play yesterday. Apparently she won her match. Wasn't able to see any of it. As usual she had been relegated to an outside court with no coverage. I know she is not a favorite, but I would like to see her play occasionally. Does the BBC just have coverage for one court. I don't care if there is no commentary.

June 8, 2026
Unprompted review
Rated 1 out of 5 stars

Dumbed down reporting

I watched the David Sullivan news report at 7.04. You didn’t mention the ‘BJ’ comment from last night but bleeped out the F word twice. You really are no better than porn purveyors - why couldn’t your reporting be less explicitly so early in the morning? You really are run by people who have no class, no decorum. Dumbed down news reporting by an organisation that needs defunding.

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

Time has not been kind to the BBC

As a child growing up, we loved & trusted the BBC. Time has not bode well. Nothing of substance that we can believe accept or engage with. No longer relates to us & no longer ger trustworthy. Tv licence fee? Laying off staff with cutbacks, repeats and leaning towards non Christian values for healthy viewing is what our family feels. Sorry but we feel let down... Not the beeb we remember & felt a part of...

June 7, 2026
Unprompted review
Rated 1 out of 5 stars

The BBC have their tentacles in…

The BBC have their tentacles in everything. They have harboured ill will to the people of Britain, covered up rape cases, objectively lied on several dozens of occasions and in the hundreds if not thousands of individual cases of lies through omission. They are a rat infested organisation that many believe you have to pay for... Cut the cord and wave goodbye and let them rot.

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

Why is the bbc obsessed with medical…

Why is the bbc obsessed with medical issues.
I used to watch bbc news but for several years, every time I put on they are doing medical issues. You name I do it mental or physical is the bbc trying to make everyone depressed.
Please stop it .
After today I will stop watching BBC news, can bbc please refund my license fee?
What a shame the bbc seems to have lost the plot.

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish

I have listened to the News Quiz on Radio 4 for many years. Tonight I turned it off half way through. For a long time now it has lost its comedy and replaced by left wing politics and people that we have never heard off that are really not funny but trually rubbish. Such a shame this radio icon has died a death. I cancelled my TV licence last month and after today I will no longer listen to this utter crap. Miles Jupp is well missed as he was a total professional and funny.

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

Just been on BBC Sounds to look for…

Just been on BBC Sounds to look for some Rock and Roll, but of course none. I pay for a BBC licence and get nothing. The BBC is without a question so narrow minded with what it feels the public should be allowed to hear. They never cater for the over 60s and their musical preferences. Come on BBC, grow a pair and give all genres a fair share, or offer a refund of the licence fee, if you can't be bothered to expand you catalogue.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

Kindly go F yourself!

To whom it may concern,

I am writing regarding your recent correspondence stating that my address is “under review” due to alleged BBC iPlayer usage.

I dispute this allegation. I have not used BBC iPlayer at my address without a valid TV Licence.

On the occasions I have watched BBC iPlayer, this was at my mother’s address, where a valid TV Licence is in place.

Please provide the evidence you are relying upon to claim that BBC iPlayer has been accessed from my address. Your email makes assertions but provides no actual proof. I would therefore like full details of the alleged usage, including dates, times, IP information, account details, and the basis upon which you have linked any activity to me or my address.

Until you provide evidence, I do not accept your allegation.

Furthermore, I consider the repeated and unsupported allegations being made against me to be wholly unacceptable. Making false accusations without providing evidence, particularly where those accusations imply unlawful conduct, may amount to harassment and could potentially give rise to legal action if this behaviour continues. I am a vulnerable adult with care and support needs, and your correspondence has caused significant alarm and distress. Continuing to pursue allegations without substantiated evidence, especially after they have been formally disputed, may be considered unreasonable and oppressive conduct under the Protection from Harassment Act 1997. I therefore require that you either provide clear evidence supporting your claims or cease making further unsupported allegations against me immediately.

I also request that any further correspondence on this matter is based on verifiable evidence rather than assumptions or automated detections.

Regards,
Mr Vaughan

May 19, 2026
Unprompted review
Rated 2 out of 5 stars

FAO Mr Matt Brittin.

FAO Mr Matt Brittin.

Dear Mr Brittin,

There are two reasons that Britain retains "Greatness" in the eyes of the rest of the world: The Royal Family and the BBC: Both respected worldwide (and, after recent events, not necessarily in that order). The BBC is recognised for its truthful, fact-checked, unbiased reporting: Indeed, huge numbers of people across the world rely on the BBC as their only safe source of information in a devious and often evil world. This is an incredible achievement. I am so sad that the BBC is soon to end, replaced (presumably) with unreliable "American style" propaganda.

We must stop the demise of the BBC:

The main gripes against current BBC output are NEVER its content, but ALWAYS its arrogance: Its loss of respect is entirely self-inflicted: Why, for instance, are there so many "adverts", (up to 4 minutes long, matching ITV) when we're told that our licence fee makes the BBC advert-free? And what incredible arrogance has stopped BBC programmes being shown "plus one", when so much "dross" stuff from other channels allows repeated, "+1" showings?

I, for one, find this incredibly annoying, often missing important coverage so unnecessarily, unable to re-watch it later.

Sincerely hoping for change,
Nigel Rhodes.

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Somewhere buried down the London news…

Somewhere buried down the London news page is an article on the Unite the Kingdom march on Saturday. The single biggest show of patriotism ever seen in London. A complete embarrassment to Starmer and Khan who mis-labelled hundreds of thousands of people, from children to grandparents of all races and colours, far right.

The Eurovision? Top of the news page.

Why do you think so many people are dumping their TV license BBC? You are supposed to provide TV for the British people. How about you have a think about that.

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Eurovision comments

I watched Eurovision today and just want to say don’t think BBC viewers deserve such a poor quality commentaries and easy jokes when it comes to others contestants from the commentator. At some points it looked like he didn’t know what was going on either what he was talking about.
Semifinals were more entertaining time.

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

Sporting frustration

Unable to watch the cup final live and a recording failed, I waited up until after midnight to see the highlights. I avoided watching tv and on line, to avoid learning the result. I turned on the BBC news after the Eurovision Song Contest, expecting, like many others, that the cup result would be withheld as the highlights were to follow. Big mistake, as the result was announced straight away. Are those in control at the BBC not aware of these sporting requirements?

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

I have sent around 300 complaints to…

I have sent around 300 complaints to the BBC over the last 3 years regarding their political bias, heavily in favour of the Tories and then over the last couple of years, Reform UK via their website.

Not only do they dismiss my complaints but they're now claiming that my complaint breaches their 30 day rule and keep referring to an old article from February 26, which I've never even read, nevermind complained about.

Every complaint I make is made on the same day that they release their article but they pretend I'm complaining about an article from 3 months ago, which breaks their 30 day cut-off rule.

I'm now having to write the date of the article, together with the date of my complaint, which is always the same day, within the box where you state what your complaint is.

I don't know why they're doing this but they're now doing it on every other complaint that I submit, it always relates to Farage and their bias towards him and I'm ringing Ofcom on Monday because this isn't right at all and I fear something very dark is going on.

May 16, 2026
Unprompted review

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