I found this company on the internet last week. I think I remember using them regularly about 20 years ago when they stocked Prada. I couldn’t believe their prices of True Religion! Seemed too good to... See more
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See what reviewers are saying
Everyone needs to calm down Orders take around a week to come there was not a confirmation email but just have some patience. Authentic items arrived on time for me and the reason it’s directi... See more
would been a lot better if you supplied conformation e- mail for purchases got last order but got no text from DPD about time slot as called DPD and was told you did not give them mu phone number to t... See more
Aimee was great in helping me with my order, as trying to do so via their app was not working when getting to pay for my goods. Contacted customer services l whom were prompt with their reply (well... See more
Company details
About Brown Bag Clothing
Written by the company
Here at Brown Bag Clothing, we strive to offer the best prices on men's designer clothing. With a wide selection of designer polo shirts, shorts, t-shirts and all your wardrobe must-haves, we can confidently say we have you covered.
Whatever style you rock, we've got the most desirable clothes and footwear at the perfect price. With new parcels arriving every week loaded with all your favourite brands, including True Religion, Luke 1977, Lyle & Scott, New Balance and many more
Visit our new in section to see the latest additions with new designer jackets and sweatshirts at affordable prices for all. We genuinely have a style for all tastes, get some streetwear from Diesel or something more contemporary from Farah which works well for everyone
We have outstanding customer service here at Brown Bag. With such an extensive brand portfolio comes responsibility.
With every purchase we aim to provide peace of mind. Not only this — but if you have any issues with your shopping experience — then our customer service team is more than happy to assist you.
Another benefit when you shop with Brown Bag Clothing is the variety of payment options. Klarna: buy now, pay later offers a more straight-forward and stress-free shopping experience.
Contact info
The Studio, M23 9NX, Manchester, United Kingdom
- csupport@bbclothing.co.uk
- www.bbclothing.co.uk
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Next day delivery excellent
December 26, 2022
Top quality gear at a great price…
Top quality gear at a great price delivered faster than expected.
December 22, 2022
You used Evri as your courier and I am…
You used Evri as your courier and I am still waiting for my tops totally unacceptable. To make matters worse I have emailed you to request that you resend with another courier such as DPD and I chase had no reply.
December 18, 2022
Reply from Brown Bag Clothing
Hello,
Thank you for your feedback.
Apologies your order hasn't arrived when expected.
I have checked your email within our system and unfortunately cannot locate the email you sent to us.
I can confirm your parcel was processed and dispatched on time, unfortunately this was then subject to an unforeseen courier delay.
A refund has now been issued for your postage charge and a member of our Customer Service team has reached out to you via email to let you know the next steps with looking into this and contacting the courier.
Kind regards,
Brown Bag Customer Services
Easy to use and very quick delivery…
Easy to use and very quick delivery will definitely be using brown bag again
December 19, 2022
Good experience but relentless emails…
Good experience but relentless emails to leave feedback
December 16, 2022
Great coat genuine item prompt…
Great coat genuine item prompt delivery, easy to use website.
December 13, 2022
Great communication delivery efficient…
Great communication delivery efficient and have never been let down bought several times
December 21, 2022
Very good service thank you
December 21, 2022
When you see something that looks…
When you see something online that looks lovely and then is even so much nicer when it arrives and you actually see it. Great speedy service and will definitely use again
December 21, 2022
I’m still waiting for my order which I…
I’m still waiting for my order which I understand due to strikes but it was ordered last weekend which is frustrating
December 24, 2022
Item never arrived
December 24, 2022
Reply from Brown Bag Clothing
Hello,
Thank you for your feedback.
Apologies your order hasn't arrived when expected.
I can confirm your parcel was processed and dispatched on time, unfortunately this was then subject to an unforeseen courier delay.
A member of our Customer Service team has reached out to you via email to let you know the next steps on how we can resolve this for you.
We look forward to hearing from you.
Kind regards,
Brown Bag Customer Services
First class delivery service during Xmas
I would just like to give Brown Bag a massive thank you for delivery my order before Christmas. I placed a late order for a Christmas present and wasn’t expecting it to come before Christmas due to postal strikes and the pressure that the individual couriers have. To my surprise it arrived by DPD within 48hrs. Massive thank you for getting this to me in time and would highly recommend this company and would definitely order again from them in the future 👍🏻
December 23, 2022
Unprompted review
Excellent service
December 20, 2022
Competitive price and prompt delivery
December 9, 2022
Ordered and paid for next day delivery
Ordered and paid for next day delivery. Received items 5 days later, this was only because I got in touch with EVRI. My suggestion is to change delivery company.
December 23, 2022
Reply from Brown Bag Clothing
Hello,
Thank you for your feedback.
Apologies your order didn't arrive when expected.
Unfortunately as we did not receive any communication from you we were not aware of the delay or able to assist.
I can confirm your parcel was processed and dispatched on time, unfortunately this was then subject to an unforeseen courier delay. I have now issued a refund for the postage charge on your order to compensate for this delay.
If you need any further assistance please don't hesitate to contact us.
Kind regards,
Brown Bag Customer Services
Refund policy is rubbish
Refund policy is rubbish. Paid £6 for next day delivery, wasn't delivered the next day. Then had to pay for return, £9 tracked parcel. £15 to try on a jumper. Probably won't use the site again.
December 17, 2022
Reply from Brown Bag Clothing
Hello,
Thank you for your feedback.
Apologies your order hasn't didn't arrive when expected.
I can confirm your parcel was processed and dispatched on time, unfortunately this was then subject to an unforeseen courier delay.
I was not able to find any communication from you. If you do experience a delay with your parcel, please let us know and we will always be happy to refund your postage and investigate this. I can see you have now received a full refund.
It is stated on our website and in the Terms and Conditions that we are not able to cover the cost to return your items back to us.
If you need any further assistance please don't hesitate to contact us.
Kind regards,
Brown Bag Customer Services
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