Barker Booth & Eastwood Limited Reviews 

425
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, knowledgeable, and supportive throughout their processes. Many people highlight the excellent service provided, noting its efficiency and the clear guidance received during complex situations like claims or property purchases. Reviewers consistently highlight the exceptional customer service, noting quick response times and regular updates that keep them informed. People appreciate the helpfulness and patience of the team, making stressful processes much easier to navigate. Consumers feel fully supported from start to finish, with many recommending the company for its reliable legal advice and positive outcomes.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, commitment, and... See more

Service

Users describe positive interactions with service, highlighting the outstanding support and professionalism... See more

Customer service

Clients share positive opinions on customer service, highlighting the consistent support and clear... See more

Claim

Consumers report positive experiences with their claims, often highlighting the professional and supportive... See more

Response time

People report positive experiences with response times, highlighting that professionals were very responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Darren lowe, Kathy cox have been absolutely amazing throughout my claim. The process, providing legal advice, help and Guidance throughout my painfull time since my accident. I have so much trust in... See more

Company replied

Rated 5 out of 5 stars

Mo and Matt helped us buy our first home. Both were incredibly helpful, professional, and knowledgeable throughout the process. As first-time buyers, they took the time to answer all our questions and... See more

Company replied

Rated 5 out of 5 stars

You were an excellent port of call with exceptional skills at a desperate time of need. Nothing was too much trouble, taking me through each stage of my claim. Clare Welsby who handled my claim was... See more

Company replied

Rated 5 out of 5 stars

I recently instructed Barker Booth & Eastwood and Mo and Matthew dealt with the purchase of my first home. I had an excellent service and they made buying my property a smooth and stress free process... See more

Company replied


Company details

  1. Conveyancer
  2. Elder Law Attorney
  3. Employment Attorney
  4. Family Law Attorney
  5. General Practice Attorney
  6. Personal Injury Attorney

Written by the company

BBE Law are a progressive firm of solicitors with a well-earned reputation for providing practical legal advice to clients in the North West, with authority, imagination and efficiency. We have gained respect both inside and outside the profession, achieving esteem as a 'caring' firm offering a personal service to both commercial and private clients. Under each of our specialist departments - Personal Injury, Property, Family, Litigation, Wills and Inheritance - BBE Law is able to provide all the services a client might require from a solicitor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

425 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(425)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service from start to finish

From the first minute I made contact with Tim Fielding at BBE regarding an employment matter, the subsequent process was seamless. A resolution was finalised within a week, which included Tim explaining all of the details and answering my questions and concerns in a diligent and highly professional manner. I thoroughly recommend BBE and Tim as the service was first class. As an aside, I also have spoken to them previousjy regarding a probate matter and whilst I didn’t need to use them on the end, I found their team extremely knowledgeable and helpful in supporting me with my questions.

October 7, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your wonderful feedback and support! We are delighted that you have been happy with our assistance with your matter and, as always we are here for you, should you need any further assistance in the future.

Rated 5 out of 5 stars

Robyn moss

Robyn moss. Is worth her weight in gold. So helpful reassuring, explained everything step by step. Nothing was an inconvenience to her. Boy did I ring a lot Robyn responded to every call. Fantastic firm.With a Brilliant team. Lady at the desk Brilliant ❤️ I will recommend your firm.

November 11, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Hi,

Thank you for your wonderful feedback and support. Robyn and Sue will be so pleased that you have appreciated their assistance!

Rated 5 out of 5 stars

Fantastic team!

I can not begin to thank Nicola and her team; Sara and David for all their help, support and guidance this year. They've truly been amazing and taken a lot of stress and panic from me. Highly recommend BBE to everyone!

November 1, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for the wonderful feedback. Nicola is so happy that you have been pleased with how the team has supported you. We wish you the very best.

Rated 1 out of 5 stars

Had my will written with this company a…

Had my will written with this company and
everything was fine so I arranged for my son to make his will with them. This is when the wheels fell off and communication was appalling. As the bill payer, I was surprised to find his bill was 10% higher than mine only 2 months later. Getting through on the phone was impossible, voicemails and emails were unanswered. When I finally got through to query the bill, I was given a number of conflicting reasons for the additional charges. I paid the bill under protest, but was taken aback when my son was told by a member of staff that I’d made a complaint. Most unprofessional behaviour and possibly a breach of confidentiality. Found another firm for future work and hopefully they will be more professional 🤞

October 4, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Our team are truly saddened to learn that you have been unhappy with the service we have recently provided, especially as they went above and beyond to prioritise the needs of your son and expedite the support required. The matter has been discussed and your comments have been taken on board. Unfortunately, no two clients are the same and due to SRA guidance, costs can differ as in this instance. However, we appreciate your feedback and as you know, we have contacted you directly and we are in contact with your son, who is our client in relation to this matter

Rated 5 out of 5 stars

Compo claim

An absolute pleasure to have these deal with my claim kept me updated on everything that was going on on a regular basis would highly recommend these

September 18, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you so much for your great feedback. The team will be so grateful that you have taken the time to provide them with such lovely feedback.

Rated 5 out of 5 stars

Brilliant company!

Every member of staff was professional, helpful and attentive, and answered all our questions with patience.

September 9, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited


Thank you so much for your lovely feedback, and for taking the time to leave a review. We are so pleased you are happy with the support you received from the team.

Rated 5 out of 5 stars

Absolutely fantastic service from Tim

Absolutely fantastic service from Tim, who helped me resolve a difficult dispute. He is extremely knowledgeable and provided valuable advice and guidance as well as persistence and professionalism. He eased a stressful situation and I wouldn't be where I am now and in a position to move on with my life if it weren't for him. Thank you

September 19, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you so much for your lovely feedback, and for taking the time to leave a review. We are so pleased you are happy with the support you received from Tim and the team.

Rated 5 out of 5 stars

Family law solicitor

Nicola has been my solicitor during very challenging times and seen me through to the end. She has talked me through everything and explained when needed in I ever need a family law solicitor in the future or anyone I know ever needs one I would without a doubt recommend Nicola and BBE

September 13, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you so much for your lovely feedback, and for taking the time to leave a review. We are so pleased you are happy with the support you received from Nicola and the team.

Rated 5 out of 5 stars

Friendly and helpful service

Friendly and helpful service. Sharon & Leanne dealt with my personal injury claim.
I have used these solicitors recently and in the past, i would recommend BBE for any legal advice.

August 9, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you so much for your feedback. We are really grateful that you have taken the time to provide such positive feedback in relation to the service you received.

Rated 5 out of 5 stars

Thank you to Lisa Mills and her…

Thank you to Lisa Mills and her assistant Kieron O'Docherty for concluding my injury claim to a satisfactory conclusion. I was kept informed and consulted at every stage and they were at the end of the phone, to talk me through any complications.
Highly recommended.

September 10, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you so much for your review, The team are so happy to have been able to support you with your matter and they really appreciate you taking the time to offer your support and feedback.

Rated 5 out of 5 stars

Outstanding Service

I wish to wholeheartedly recommend the services of Donna Amos and her assistant, Joanne Barker, at BBE Law. Over the course of nearly two years, from September 2022 to August 2024, Donna represented me during a very challenging divorce process, and I am incredibly grateful for the exceptional support and guidance she provided throughout this difficult time.

From our very first meeting, Donna demonstrated a level of professionalism, empathy, and dedication that immediately put me at ease. She was not only highly knowledgeable about the legal aspects of my case, but also genuinely concerned about my well-being, which made an enormous difference as I navigated the emotional and financial complexities of the divorce.

One of the most remarkable aspects of Donna’s service was her ability to combine legal expertise with a compassionate approach. She and Joanne, were always available to answer my questions, offer reassurance, and provide clear explanations of each step in the process. They were incredibly responsive, ensuring that I was kept informed and felt supported at every stage.

Thanks to Donna’s skillful negotiation and thorough understanding of my case, I was able to retain my home and recover a significant portion of my savings, which had been depleted due to legal fees. The outcome of my case has brought me great relief and stability, and I am truly happy with the results.

I cannot recommend Donna and Joanne highly enough. Their professionalism, kindness, and unwavering support have been invaluable to me, and I am confident that anyone who engages their services will receive the same outstanding level of care and expertise.

August 5, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you so much for your wonderful feedback. Donna and the team are so pleased to have been able to support you with your matter and they really are very grateful that you have taken the time to provide feedback and support.

Rated 5 out of 5 stars

I highly recommend my solicitor

I highly recommend my solicitor; Nicola Dewhurst for her support and advice during my Family Court case, which was incredibly stressful and challenging. I am truly grateful for her hard work and dedication, and that of her team. I appreciate her commitment to providing the best possible representation possible.

September 2, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you so much for your feedback. Nicola will be delighted that you have taken time to provide a review! Glad we could assist you.

Rated 5 out of 5 stars

Family court experts

I’m extremely grateful for the hard work and dedication from Nicola Dewhurst, alongside her team of David Nickson and Sara Stanley. We have had a long and complex case and have been treated with sensitivity and professionalism throughout. The team have worked incredibly hard for over 18 months of proceedings. Every email or call was responded to efficiently and we were guided through the process with excellent communication and support. I’m very grateful to all involved and would highly recommend BBE and their family law team.

August 28, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you so much for your wonderful feedback. Nicola and the team are so pleased you have been happy with the support they have provided.

Rated 5 out of 5 stars

House Sale

My parents have used BB&E for 40 years or more for all their business needs, so when it came to selling the family home it seemed obvious to instruct them to act for the family. Jonathan Waterhouse and Kim Sendall were excellent throughout the process. It couldn't have been more straightforward. Regular contact every step of the way and nothing was too much trouble. I wouldn't think twice about recommending BB&E to anyone who requires professional legal advice at a fair price.

August 27, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for the wonderful feedback. Jonathon and Kim are thrilled that you were so happy with the service. We are always here if you require our services in the future, and we are only too happy to help!

Rated 5 out of 5 stars

Family law

If your looking for help, in family law, I honestly wouldn't look any further, than nicola Dewhurst, and her team sara and David, I have no words, to express there amazing work, the results they achieved, for myself and my children, are beyond outstanding, and for that I will always be grateful.

August 21, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your wonderful feedback! Nicola and the team will be so happy with your appreciation for the service they provided to you.

Rated 5 out of 5 stars

INJURY CLAIM

Fantastic service from start to finish from Sharon, Leanne and Sally.
As a long time client of Barker Booth and Eastwood the proffesionaism is without doubt fantastic.
Always kept in the loop of proceedings and always available to talk too when required and also reassured.
Thankyou team for all your assistance and support in my claim
Legends Ladies thankyou 💜

August 21, 2023
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you so much for your wonderful feedback. The team will be so happy that you have valued their support so much and gone out of your way to give your support.

Rated 5 out of 5 stars

Barker Booth & Eastwood Solicitors were…

Barker Booth & Eastwood Solicitors were very professional. They kept me informed throughout the process. I would definitely recommend them to family and friends.

August 15, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your lovely feedback. We are so happy to have been able to support you with your matter.

Rated 4 out of 5 stars

Good communication throughout my case.

Good communication throughout my case.
Always happy to take my telephone queries.
Kept me up dated regularly.
Although it wasn't my original intension to do a 'No win No fee' Lisa & Kieran helped make my experience as stress free as possible.
I would definitely recommend.

August 6, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you so much for your great feedback. The team will be so grateful that you have taken the time to provide them with such lovely feedback.

Rated 5 out of 5 stars

Excellent service & guidance throughout…

Excellent service & guidance throughout my claim. Thank you Darren Lowe for helping guide us through each stage of the process.

July 31, 2024
Unprompted review
Barker Booth & Eastwood Limited logo

Reply from Barker Booth & Eastwood Limited

Thank you for your great feedback. Darren and the team will be so happy that you have had a positive experience, and wanted to share this.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look