Easy to order, the delivery not so great. It took the package 14 hours to go maybe 50 miles at the most (down 1 interstate). Showed up late at night, wasn't put behind the big pot to hide so porch pir... See more
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Company details
About Bellesa
Written by the company
Mission
The premier destination for all things sexual wellness, Bellesa is on a mission to close the pleasure gap. By empowering its community to embrace, explore and celebrate their sexuality, Bellesa is leading the sexual wellness revolution. The company's core belief is that sex and pleasure should be fun, empowering, and 100% shame-free.
Top Quality
Bellesa Boutique sex toys and pleasure products are crafted with the highest quality, 100% body-safe premium materials. Each Bellesa product is a true labor of love.
Community First
Bellesa was built on community, and it remains at the heart of every thing the sexual wellness brand does. With upwards of 600,000 followers on Instagram, Bellesa is committed to destigmatizing pleasure and breaking down taboos, all while connecting with its one of a kind community through real talk and laughter.
100% Discreet Billing & Shipping
Discretion is a priority at Bellesa. All BBoutique orders are dispatched in plain brown boxes. Nowhere on the package will it display anything about Bellesa or what is inside. The label will show up as "CONTAINERS PLUS"
Worldwide Shipping
Bellesa Boutique ships worldwide, with warehouse locations set up across the United States, Canada, and the United Kingdom.
Contact info
United States
- care@bellesa.co
- www.bboutique.co
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The company was great
The company was great. Easy to order and item came in just a few days. Was excited to try out my purchase, but have to tell you, very disappointed. I never would have bought it had I known how little suction it had. The tiny area does nothing for me. Would def return if I could. Can you help me with that?
First-rate customer service!
Aside from their great selection and various discounts, their customer service is top-notch. I experienced an issue with my delivery, and after a few simple questions, they reshipped my entire order! The company really seems to want to ensure their customers are satisfied in every respect. I will definitely recommend them.
quick resolution
I emailed the Bellesa team after losing my charger and they were quick to respond to help me purchase a new one!
Had an issue with a product and reached…
Had an issue with a product and reached out to their customer support. They were quick to respond and are replacing it at no cost to me. Very happy with their customer service.
After the having to have my item get…
After the having to have my item get recent due to a delivery issue(not of my own or the companies) I got all of my purchased items
When they say the whisper bullet is…
When they say the whisper bullet is silent- its no joke. Using lots of vibes over the years this has to be one of the better ones. Its not overpowering but the silence and size is perfect. Glad I took a chance!
May use AI-assist with repliesRead more
Order not delivered / Re-ship taking forever
Received a notification that my order was delivered and when I went to check it was addressed to someone else. Jumped through many hoops to get them to re-ship and two days later it’s still not even in transit. Delivery estimate says 10 days from now. Will not purchase from this site again.
*Edited because the items were delivered August 7th instead of August 12th

Reply from Bellesa
Thank you 😊
Thank you 😊
Everything was great packed and fast delivery. Super products
Excellent customer service .
Trying to sneak in Additional shipping cost
So for the good, it arrived on time and works amazingly! Airpro is my new favorite toy.
For the bad, while paying for it it showed two separate shipping prices. So initially when it gave me the price after taxes I made sure to add that amount exactly to my card.
Then it claimed it was denied as it wanted to add an additional shipping fee. However when I got the email confirmation that it went through the initial price with the shipping and tax included (the exact amount i added to my card) was shown in the email.
Just something to be aware of for potential buyers.
Company Only Cares About Money, NOT the Customer.
I am very disappointed with the company and not doing a cancellation on the orders.
I understand it is in very fine print on the website.
I am a caregiver for my husband with Alzheimer’s and Parkinson’s disease, specifically Corticobasal Syndrome.
Sometimes people do stupid things when they are under a lot of stress.
I looked at the tracking of the order, right before and right after I sent the email for cancellation.
I was advised that they are unable to cancel the order, because it was processed.
Yet when I looked at the tracking, it was not processed.
So, if the product has NOT left the warehouse, there should be no reason why the order cannot be cancelled.
I was very interested in other products and ordering at a later time, when I am more financially stable.
However, this will be the last bit of money they will ever see from me.
Very disappointed with the whole process.
I had someone reach out and say they could help, and then I replied to that email, and all of a sudden the order is processed.
Not impressed.
Reply to company,
Do not be misleading in an email insinuating a return or cancellation could be made.
I stand with what I said.
It was not even put together when I requested the cancellation. Therefore, it was till in your warehouse.
There was no reason why it could not be cancelled, raised the policy, it did not leave the warehouse yet.

Reply from Bellesa
Will not charge and I’ve only managed…
Will not charge and I’ve only managed to turn it on for less than a minute and it was not quiet or discreet.

Reply from Bellesa
Product arrived in a timely fashion
Product arrived in a timely fashion. Am very happy with the product.
The silicone part meant to lick goes a…
The silicone part meant to lick goes a bit too fast for me when I do want it real slow. Otherwise great product and it does get the job done :)

Reply from Bellesa
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