Bellesa Reviews 

15,378
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,459 reviews, reviewers had a great experience with this company. Customers frequently mention that the shipping is exceptionally fast, and they truly love the discreet and careful packaging used for every order. Shoppers also praise the top notch customer service, noting that the support team is always ready to help and quickly replace missing or damaged items. Some reviewers were not happy with certain product designs, explaining that the items did not fit their bodies comfortably or provide the expected sensation. A few other people also felt disappointed when specific toys stopped working properly or failed to charge correctly after just a few uses.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, as opinions on items vary significantly among consumers.... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the fast... See more

Quality

People report ambiguous experiences with quality, as feedback is deeply divided. Many customers praise the... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Customer service

Consumer opinions regarding customer service are notably divided. Many reviewers praise the support team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order, the delivery not so great. It took the package 14 hours to go maybe 50 miles at the most (down 1 interstate). Showed up late at night, wasn't put behind the big pot to hide so porch pir... See more

Rated 4 out of 5 stars

Shipping took much longer than originally quoted but products are as advertised. Great quality and nice packaging. The battery on the bullet is much longer lasting than other brands. Would've liked a... See more

Rated 4 out of 5 stars

So for the good, it arrived on time and works amazingly! Airpro is my new favorite toy. For the bad, while paying for it it showed two separate shipping prices. So initially when it gave me the... See more

Rated 4 out of 5 stars

I received a defective product and they sent me a new one which I really appreciate! I had requested to just get a refund because I didn't want to mess with the defective item or get another one if i... See more


Company details

  1. Sex Toy Store

About Bellesa

Written by the company

Bellesa is a by-women sexual wellness company.

Description of image

Description of image

Shop Bellesa Toys
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Our Community
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Mission
The premier destination for all things sexual wellness, Bellesa is on a mission to close the pleasure gap. By empowering its community to embrace, explore and celebrate their sexuality, Bellesa is leading the sexual wellness revolution. The company's core belief is that sex and pleasure should be fun, empowering, and 100% shame-free.

Top Quality
Bellesa Boutique sex toys and pleasure products are crafted with the highest quality, 100% body-safe premium materials. Each Bellesa product is a true labor of love.

Community First
Bellesa was built on community, and it remains at the heart of every thing the sexual wellness brand does. With upwards of 600,000 followers on Instagram, Bellesa is committed to destigmatizing pleasure and breaking down taboos, all while connecting with its one of a kind community through real talk and laughter.

100% Discreet Billing & Shipping
Discretion is a priority at Bellesa. All BBoutique orders are dispatched in plain brown boxes. Nowhere on the package will it display anything about Bellesa or what is inside. The label will show up as "CONTAINERS PLUS"

Worldwide Shipping
Bellesa Boutique ships worldwide, with warehouse locations set up across the United States, Canada, and the United Kingdom.


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

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4.1

All reviews

(15,378)

2,372 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honestly

I do think the shipping took longer than expected, I do live kind of close to where it was shipped out of. But it was still very quick. Everything came fully charged, which allowed me to open the (discrete) package and immediately test it out. Both products exceeded expectations, and I had a very fun night.

August 4, 2026
Rated 5 out of 5 stars

Your new best friend awaits

Shipping was fast and efficient. The product itself is amazing! I was a bit skeptical, but the rose is magic. I was shocked at how quickly it um 'worked' so I had to try it out again (and again), just to make sure it wasn't a fluke. Highly recommend!

August 1, 2026
Rated 3 out of 5 stars

Too complicated

It was good. Too many emails to get the order done.

August 3, 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We are always looking for ways to improve. Please send our Care team an email to share more details, your feedback is appreciated.

Rated 1 out of 5 stars

Not a fan of this at all

Not a fan of this at all. The thrusting is too quick and the machine is really loud.

August 3, 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order, please reach out to our Care team to claim!

Rated 2 out of 5 stars

The product is awful

The product is awful, difficult to use, and not comfortable. Usually your product reviews are fairly accurate but I was really disappointed this time.

August 3, 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order, please reach out to our Care team to claim!

Rated 3 out of 5 stars

Okay.

Really good, just wish the packaging was more discreet, it had a tear in the packaging on both sides of the plastic wrap. You could almost see the product

August 3, 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We are always looking for ways to improve. Please send our Care team an email to share more details, your feedback is appreciated.

Rated 5 out of 5 stars

Well done

Site was easy to use and navigate. Products arrived quickly, excellent quality, excellent price.

August 1, 2026
Rated 5 out of 5 stars

Trust Bellesa!!!!

Smooth delivery, super discreet packaging, excellent product... dreamy. The two-pronged add-on for the tip is a personal favorite.

July 29, 2026
Rated 2 out of 5 stars

I did not receive my free gift with my…

I did not receive my free gift with my order

August 1, 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re surprised and so sorry to hear about this and can assure you this is not typical. Please reach out to our care team and let us know the free gift you were trying to claim as we are keen to find a resolution!

Rated 1 out of 5 stars

Can someone contact me about an item…

Can someone contact me about an item that wouldn’t even light up when plugged in right out of the box. I bought four items. I’ve only opened this one so far because that first one made me second-guess the quality of the items.

July 30, 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re so sorry to hear that! Our products are backed by a warranty program, please reach out to our Care team to arrange! We’re sorry to hear about your items and are looking forward to finding a resolution.

Rated 1 out of 5 stars

The shipper delivered to wrong address…

The shipper delivered to wrong address and have not responded to me yet.

August 2, 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re surprised and so sorry to hear about this and can assure you this is not typical. We don't see any emails from you so please reach out to our care team as we are keen to find a resolution and making sure you receive your order!

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