The item sent to me had already been opened and had paper and tape stuck over the opening. When I returned the item they stated that I had used it and only gave a 50%refund however that was absolutely... See more
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not happy with the build quality of this product welded nuts on the frame broke off 2 days into use on the frame the nuts have 2 tiny tack welds which in my opinion it not sufficient to hold any weig... See more
Company replied
Placed an order for an electronic beauty couch at 399.99 - order arrived quickly but charged twice to my card in error. Tried 10 times to call to get a refund on overpayment but phone just rings out t... See more
Company replied
We have now received a replacement for the damaged beauty bed only that the replacement is also damaged. Photos of the package and damage emailed to company. Not only that but there are parts missin... See more
Company replied
Company details
Information provided by various external sources
Here at Beauty4Less, we've worked hard to create a range of discounted salon essentials targeted at the growing number of independent beauty start-ups in the UK.
Contact info
Unit 9, Glaisdale Parkway, NG8 4GP, Nottingham, United Kingdom
- 08458621545
- customerservice@beauty4less.co.uk
- www.beauty4less.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Efficient
Efficient shipping - quicker than expected! Original delivery was incomplete, but excellent customer service resulted in this being immediately rectified and missing products arrived the next day. Highly recommended
Great service
Great service ! Very quicke to response once email was received .Thank you all .
Jb
very fast delivery and the massage…
very fast delivery and the massage couch is excellent

Reply from Beauty4Less
Very bad
Very bad. I ordered desk with 3 chairs they send me just 2 and I can't do anything. Nobody answered phone and I can't send email.

Reply from Beauty4Less
Bed arrived with faulty fittings and…
Bed arrived with faulty fittings and couldn’t be put together because nothing was the same measurement (legs were out by over 1.5cm) I’ve tried contacting the company for a refund but haven’t had any responses yet, so disappointed as I needed the bed urgently and have had to buy another one from somewhere else before I’ve managed to get refunded for this one!

Reply from Beauty4Less
Terrible company
This is a terrible company and my mum's experience reflects similar reviews here. They delivered the wrong item and now I can't get anyone to talk to me. The phone line is always busy and doesn't allow you to leave a message. Emails don't receive a reply. Too much distress for an old lady of 83 who paid the money in good faith.

Reply from Beauty4Less
Great customer service but delivery…
Great customer service but delivery wasn’t great.
Both times I have ordered, things were made dung from delivery.
Great value though
Would recommend

Reply from Beauty4Less
Would recommend & shop with you again
Would recommend & shop with you again. Speedy delivery to the highlands of Scotland 👍

Reply from Beauty4Less
Couch arrived on time as advised so…
Couch arrived on time as advised so that was good. The box it arrived in was very damaged and you could see foot prints on the box - so people had been walking or standing on the box. Once opened there were no tools to assemble the couch. Instructions are appalling - just 3 boxes sort of explaining what needs to be done. Then on top of it all the lever for the head rest does not work - now I have to send a video to prove that it does not work before they will send out a replacement.
Me getting this new couch was because the previous couch began to squeek and was very noisy - it was 8 mnths old - I tightened the bolts sprayed oil to try and prevent the noise - it worked only for a short time.
Beauty4less were absolutely fine with me upgrading to the better couch and customer service was very helpful and organised the delivery and the pick up of the faulty couch the next day.
Just such a shame this couch is faulty too
Once I get the new lever for the headrest I am sure the couch will be fine

Reply from Beauty4Less
Terrible company
Terrible company, haven’t received my bed that cost me £430 I’m not able to contact the customer service,the advisers are “busy” all the time, they don’t reply to my emails either!!!
Very frustrated as I’ve just lost so much money!

Reply from Beauty4Less
Quick and easy delivery.
Quick and easy delivery.
Was able to have parcel left in a suitable place.
Chairs that i ordered was great value.

Reply from Beauty4Less
Very quick delivery
Very quick delivery, good quality tent for the price. All in all I'm impressed!

Reply from Beauty4Less
Great service
Great service, received within 3 days of purchasing on line.

Reply from Beauty4Less
Never received any instructions
Never received any instructions. E mailed asking for them and still not received.
Also the overflow pipe from the drain is of poor quality and was torn
We also had one of the copper pipes for the tap split.

Reply from Beauty4Less
Consistently great service !
Always a great service , super fast delivery and good communication from the customer care team regarding instructions etc very helpful .
I buy all my salon furniture and equipment from beauty4less and have done over the past 2 years and have always been happy with the quality of the products especially with the prices being so reasonable!
Thanks Beauty4less ! I will continue to use this company and recommend !
Lucy x

Reply from Beauty4Less
Chairs brightened the salon clientele…
Chairs brightened the salon clientele remark on the comfort

Reply from Beauty4Less
Second damaged bed, parts missing and two full payments taken by beauty4less
We have now received a replacement for the damaged beauty bed only that the replacement is also damaged. Photos of the package and damage emailed to company. Not only that but there are parts missing and Beauty4less has taken two full payments for one bed.
Unable to get through to customer services on the phone number provided, it goes to answerphone and cuts off. Resorted to sending emails but have no idea if and when this will be dealt with. Now want this latest bed collected and both payments refunded immediately and I will shop elsewhere. I suggest any one reading these reviews does the same.

Reply from Beauty4Less
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