The item sent to me had already been opened and had paper and tape stuck over the opening. When I returned the item they stated that I had used it and only gave a 50%refund however that was absolutely... See more
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not happy with the build quality of this product welded nuts on the frame broke off 2 days into use on the frame the nuts have 2 tiny tack welds which in my opinion it not sufficient to hold any weig... See more
Company replied
Placed an order for an electronic beauty couch at 399.99 - order arrived quickly but charged twice to my card in error. Tried 10 times to call to get a refund on overpayment but phone just rings out t... See more
Company replied
We have now received a replacement for the damaged beauty bed only that the replacement is also damaged. Photos of the package and damage emailed to company. Not only that but there are parts missin... See more
Company replied
Company details
Information provided by various external sources
Here at Beauty4Less, we've worked hard to create a range of discounted salon essentials targeted at the growing number of independent beauty start-ups in the UK.
Contact info
Unit 9, Glaisdale Parkway, NG8 4GP, Nottingham, United Kingdom
- 08458621545
- customerservice@beauty4less.co.uk
- www.beauty4less.co.uk
1.6
Bad
933 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
This is the worst company I have ever…
This is the worst company I have ever dealt with. The website said payment wasn't accepted and they have taken my money five times over. No one is answering my calls or emails. I have been trying to get in touch for 5 days. I have no order ID to be identified with because no orders have seemingly been created - just my money has been taken five times over. I am utterly distressed by the lack of communication over this. I do not know whether I will be sent the product five times or not, but they have taken my money.
July 2, 2018
Unprompted review
Reply from Beauty4Less
Hi there,
thank you very much for your feedback. I am very sorry that you had so many problems placing your order and that you have been overcharged.
I hope that all the issues have been rectified now, if not, please email us on customerservice@beauty4less.co.uk with your name and date when you tried to place orders and we will get it all rectified for you.
Again, thank you for taking time to share your experience, any feedback is very valuable to us.
Kind regards,
Customer Care Team
The products came in the specified…
The products came in the specified timeframe that was advertised and they are the same as displayed. Very affordable prices.
June 28, 2018
Unprompted review
Reply from Beauty4Less
Hi Neri,
thank you for taking time to share your experience, any feedback is very valuable to us.
Kind regards,
Customer Care Team
Frustrated
Quick delivery
No instructions!! No reply via numerous emails no one answered the phone definitely something strange with this company
June 25, 2018
Unprompted review
Reply from Beauty4Less
Hi Anita,
thank you very much for your feedback. I am very sorry that your order did not come in a perfect condition.
I hope that you received instructions now, if not, please email us on customerservice@beauty4less.co.uk quoting your order number, and we will be able to send them for you.
Again, thank you for taking time to share your experience, any feedback is very valuable to us.
Kind regards,
Customer Care Team
excellent delivery time the barber…
excellent delivery time the barber chairs were exactly as stated
June 21, 2018
Unprompted review
Reply from Beauty4Less
Hi Adrian,
thank you for taking time to share your experience, any feedback is very valuable to us.
Kind regards,
Customer Care Team
I have received a damaged beauty bed…
I have received a damaged beauty bed six days ago and still no one has contacted me. I have e mailed and phoned but there is never anyone to answer the phone, awful service, would not use again.
June 21, 2018
Unprompted review
Reply from Beauty4Less
Dear Mark,
thank you very much for your feedback. I am very sorry that your order did not come in a perfect condition.
I hope that all the issues have been rectified now, if not, please do not hesitate to email us on customerservice@beauty4less.co.uk.
Again, thank you for taking time to share your experience, any feedback is very valuable to us.
Kind regards,
Customer Care Team
not happy with the build quality of…
not happy with the build quality of this product welded nuts on the frame broke off 2 days into use on the frame the nuts have 2 tiny tack welds which in my opinion it not sufficient to hold any weight just 2 clients used the bed I have repaired the bed to a superior standard as from supplied. some form of quality control needs to be put in place as regards welding total failure of all 4 welded nuts would have resulted in the bed collapsing .not happy
June 20, 2018
Unprompted review
Reply from Beauty4Less
Dear Gary,
thank you very much for your feedback. I am very sorry that your order did not come in a perfect condition.
I hope that all the issues have been rectified now, if not, please do not hesitate to email us on customerservice@beauty4less.co.uk.
Again, thank you for taking time to share your experience, any feedback is very valuable to us.
Kind regards,
Customer Care Team
Ordered a massage couch from this…
Ordered a massage couch from this company. When it arrived it was dirty and had a broken leg meaning it was unsafe to use. Every time I have tried to call them for the last week there has been no answer; I’m wondering if anyone actually mans the phones! I emailed the customer care team where they asked for photos which I sent straight back and I have had no reply. I have resorted to contacting them via Facebook to which they replied with ‘we are very busy’. I replied saying I appreciate they are busy but I have a broken product and am losing custom to which they also have not replied to. Perhaps beauty4less means less everything; quality of product and customer service too! I would not recommend this company!
June 19, 2018
Unprompted review
Reply from Beauty4Less
Hi there,
thank you very much for your feedback. I am very sorry that your order did not come in a perfect condition.
I hope that all the issues have been rectified now, if not, please do not hesitate to email us on customerservice@beauty4less.co.uk.
Again, thank you for taking time to share your experience, any feedback is very valuable to us.
Kind regards,
Customer Care Team
Reply from Beauty4Less
Hi Maria,
thank you for taking time to share your experience, any feedback is very valuable to us.
Kind regards,
Customer Care Team
Never received my item and…
Never received my item and communication is very poor.
June 13, 2018
Unprompted review
Reply from Beauty4Less
Hi Raz,
thank you very much for your feedback. I am very sorry that you had problems with your order.
I hope that you received your order now, if not, please email us on customerservice@beauty4less.co.uk quoting your order number, and we will be able to track it for you.
Again, thank you for taking time to share your experience, any feedback is very valuable to us.
Kind regards,
Customer Care Team
Quick and simple transaction
Quick and simple transaction, got exactly what I wanted
June 12, 2018
Unprompted review
Reply from Beauty4Less
Hi Neil,
thank you for taking time to share your experience, any feedback is very valuable to us.
Kind regards,
Customer Care Team
this is based purely on customer…
this is based purely on customer service. we received the chair within 2 days and it is good value for money but didnt include assembly or use instructions and have emailed 3 times to ask for these but no reply. We have been ringing since Friday, now Tuesday but all you get is a recorded message. Shame as the quality of the chair is good
June 12, 2018
Unprompted review
Reply from Beauty4Less
Dear John,
Thank you for taking time to share your feedback.
It is great to hear that you were happy with the product you bought from us. We are very sorry that you had problems with getting hold of us.
Hopefully, you received instructions by now, but if not, please email us on customerservice@beauty4less.co.uk quoting your order number and we will most definitely supply you with a copy.
Kind regards,
Customer Care Team
Customer Service - Total lack of response
Had major issues with delivery and their customer service is awful. You ring and there is no reply so they ask you to email. Well guys, I have emailed and waited 3 days and no response so why they think another email will work. Oh, it didn't. So I am still missing an item from the goods I ordered and nada back from customer services
June 6, 2018
Unprompted review
Reply from Beauty4Less
Hi there,
Thank you for taking time to share your feedback.
We are very sorry that you had problems with getting hold of us.
Hopefully, everything has been sorted out by now, but if not, please email us on customerservice@beauty4less.co.uk quoting your order number and we will most definitely do our best to resole the issue.
Kind regards,
Customer Care Team
My manicure table was received in a…
My manicure table was received in a poor condition, dirty footprints all over it, scratched, dented and overall poor condition! Paid £199.99 for it, and am now struggling to get hold of anyone, the phone line is always busy and the email doesn’t work!
Hoping I can get the issue resolved asap but not looking great currently!
June 5, 2018
Unprompted review
Reply from Beauty4Less
Hi Anna,
Thank you for taking time to share your feedback.
We are very sorry that you had problems with getting hold of us.
Hopefully, everything has been sorted out by now, but if not, please email us on customerservice@beauty4less.co.uk quoting your order number and we will most definitely do our best to resole the issue.
Kind regards,
Customer Care Team
Not received goods.
Not received goods.
Company do not answer phone.
Company do not reply to emails.
Avoid at all costs
June 3, 2018
Unprompted review
Reply from Beauty4Less
Hi Chris,
thank you very much for your feedback. I am very sorry that you had problems with your order.
I hope that you received your order now, if not, please email us on customerservice@beauty4less.co.uk quoting your order number, and we will be able to track it for you.
Again, thank you for taking time to share your experience, any feedback is very valuable to us.
Kind regards,
Customer Care Team
Bad product, payment error, bad customer service
I ordered one hair and beauty trolly. I received one which was in terrible condition with some of the parts rusting and the paint peeling off. I was then charged twice for it even though I only ordered and received one. Since then I have tried calling and emailing many times but have had no reply to any of them in regards to giving me a rufund for an item that I do not have. Very unprofessional and will be telling other businesses not to use this site until I am paid back the money I am owed.
June 1, 2018
Unprompted review
Reply from Beauty4Less
Hi there,
Thank you for taking time to share your feedback.
We are very sorry that you had problems with getting hold of us.
Hopefully, everything has been sorted out by now, but if not, please email us on customerservice@beauty4less.co.uk quoting your order number and we will most definitely do our best to resole the issue.
Kind regards,
Customer Care Team
17ft flagpole
No problem with anything
Ordered
Paid
Delivered when said
Arrived in perfect condition
Really happy with item
Thanks
May 31, 2018
Unprompted review
Reply from Beauty4Less
Hi Alan,
thank you for taking time to share your experience, any feedback is very valuable to us.
Kind regards,
Customer Care Team
Placed an order for an electronic…
Placed an order for an electronic beauty couch at 399.99 - order arrived quickly but charged twice to my card in error. Tried 10 times to call to get a refund on overpayment but phone just rings out then cuts you off. Resorted to sending an email - still awaiting a response
May 31, 2018
Unprompted review
Reply from Beauty4Less
Hi there,
thank you very much for your feedback. I am very sorry that you had so many problems placing your order and that you have been overcharged.
I hope that all the issues have been rectified now, if not, please email us on customerservice@beauty4less.co.uk with your name, order number and date when you placed order and we will get it all rectified for you.
Again, thank you for taking time to share your experience, any feedback is very valuable to us.
Kind regards,
Customer Care Team
Awful customer service. Avoid at all costs.
2 chairs purchased as a gift by my step dad. One has arrived damaged. Despite numerous phone calls and emails over the past week I've still had no response and am left with a damaged chair.
Awful customer service. Avoid at all costs.
May 29, 2018
Unprompted review
Reply from Beauty4Less
Hi there,
Thank you for taking time to share your feedback.
We are very sorry that you had problems with getting hold of us to inform us about the damaged goods.
Hopefully, everything has been sorted out by now, but if not, please email us on customerservice@beauty4less.co.uk quoting your order number and we will most definitely do our best to resole the issue.
Kind regards,
Customer Care Team
Brilliant experience with this…
Brilliant experience with this company!! Excellent customer service and wonderful delivery service! Extremely happy thanks!!! 😁
May 25, 2018
Unprompted review
Reply from Beauty4Less
Hi there,
thank you for taking time to share your experience, any feedback is very valuable to us.
Kind regards,
Customer Care Team
Awful experience
I ordered a nail station, predicure station set, and a nail bar set. Nearly £700 worth of products, they promised one day delivery which actually took 4 days to arrive in Scotland. I had a new beauty room in my salon and was desperate for it to arrive. Unfortunatly when I did arrive only 2 items arrived. I tried ringing them to see when the nail station set was going to arrive we had clients booked in! The phone rang out every time. Then 1 week later I emailed them asking for the nail station set they have taken £239.99 out my PayPal account, I had no reply. I rang again and emailed again which was now getting frantic and worried all I wanted was someone to speak to. I just needed assurance, I have the email of proof of purchase and I have the evidence on PayPal.
Today I finally had an email saying they are sorry but they can’t find my order anywhere in the system. I have now asked for a refund and sent the proof of purchase. I have been so disappointed with this company and wouldn’t recommend anyone to buy anything. Just to top it off when I got the nail station bar we recieved made the drawers are broken my only problem is I can’t get hold of anyone for them to send me the part to fix it!!!
What a joke!
May 23, 2018
Unprompted review
Reply from Beauty4Less
Hi there,
Thank you for taking time to share your feedback.
We are very sorry that you had problems with getting hold of us.
Hopefully, everything has been sorted out by now, but if not, please email us on customerservice@beauty4less.co.uk quoting your order number and we will most definitely do our best to resole the issue.
Kind regards,
Customer Care Team
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