Super service this time. I remember I didn't have a good experience several years ago, but this time it was so much better. Thank you!
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See what reviewers are saying
I recently had a difficult situation with a defective product that turned into a real discussion. However, the employee Marie handled everything with incredible professionalism, patience, and a great... See more
I purchased Versace Crystal Noir Eau de Parfum 90 ml from the Beautycos store in Vejle, and I am extremely disappointed. The perfume has virtually no scent. I am normally very sensitive to fr... See more
Company replied
I've been ordering many times from Beautycos now and always go through the store from Odense (Klaregade). You get a very honest and professional advising. I love that the products are always at a g... See more
Company replied
Company details
About BEAUTYCOS.dk
Information provided by various external sources
Vi har et af Danmarks største udvalg af hårprodukter, hudplejeprodukter, parfume og makeup samt alt hvad beautyhjertet begærer. Vi sælger alle de kendte mærker som du kan få hos din frisør, kosmetolog og makeupartist, vi er bare meget billigere. Vi kæmper hver dag for at være Danmarks billigste forhandler af hårprodukter og vi yder prisgaranti på hele vores sortiment.
Vi har et kæmpe udvalg af alle de kendte brands. Vi har en bred vifte af professionelt personale ansat. Hos BEAUTYCOS finder du alt fra frisører, farveteknikere, negleteknikere, materialister til kosmetologer. Vi har nøje sammensat vores team for at kunne give dig professionel vejledning.
Vi har webshop samt mange fysiske butikker som ligger i hele Danmark, så hvis du mangler nogle varer akut, kan du stort set altid finde en butik nær dig. Vi vil gerne være din favorit forhandler af blandt andet shampoo, conditioner og hårkur
Vi har et kæmpe udvalg af alle de kendte brands. Vi har en bred vifte af professionelt personale ansat. Hos BEAUTYCOS finder du alt fra frisører, farveteknikere, negleteknikere, materialister til kosmetologer. Vi har nøje sammensat vores team for at kunne give dig professionel vejledning.
Vi har webshop samt mange fysiske butikker som ligger i hele Danmark, så hvis du mangler nogle varer akut, kan du stort set altid finde en butik nær dig. Vi vil gerne være din favorit forhandler af blandt andet shampoo, conditioner og hårkur
Contact info
Læssøegade 177, 5230, Odense M
- 66 19 49 49
- webshop@beautycos.dk
- www.beautycos.dk
4.4
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BEAUTYCOS.dk
Hej Kateryna,
Tak for din fine anmeldelse. Vi er glade for at du er tilfreds med dit køb, og vores service, tak fordi du handlede hos os. Du ønskes en rigtig god dag.
Med venlig hilsen Helene😊
Reply from BEAUTYCOS.dk
Hej Biddi
Tak for din anmeldelse. :) Dejligt at høre at du har været glad for din handel med os.
Vi ønsker kun at være de bedste til det vi gør, og derfor vil jeg høre, hvad vi kunne gøre anderledes, for at du havde anmeldt os med topkarakter?
Rigtig god dag til dig.
Mvh Mette
fast delivery and very good customer…
fast delivery and very good customer service. thank you and recommend 😊
December 25, 2021
Reply from BEAUTYCOS.dk
Hi Anna,
Thank you for your nice review. We are glad that your order arrived quickly. We strive to always deliver within 1-2 working days, so you can benefit from your order as soon as possible. Thank you for shopping with us. We wish you a very good day.
Sincerely, Sarah😊
Reply from BEAUTYCOS.dk
Hi Andrew,
Thank you for your nice review. We are glad that your order arrived quickly. We strive to always deliver within 1-2 working days, so you can benefit from your order as soon as possible. Thank you for shopping with us. We wish you a very good day.
Sincerely, Sarah😊
Reply from BEAUTYCOS.dk
Hi Marline
Nice to hear that you got your order quickly.
We only want to be the best, and therefore I want to hear what we could do differently so that you had the best experience possible at all?
Have a great day
Kind Regards Michelle
No information about order- they don't even reply!
It's been more than a week since I placed my order and I have not received any response from them regarding the delivery. I tried to call them and reach them by mail. No luck at all. Very very bad service.
December 8, 2021
Unprompted review
Reply from BEAUTYCOS.dk
Hi Evi
Thank you for your inquiry.
I regret the long delivery time that has been on your order, we have unfortunately been very late in our packaging, and then in our customer service, as we have been / are affected by Corona. It's simply as unfortunate as anything can be.
I hope everything is good by now, and you are happy with the products you have received..
Have a nice evening
Kind Regards Michelle
I do not recommend it
I am not satisfied with the purchase, I bought two items for personal use. One has arrived with the packaging open and the second has been closed with duct tape, I had the feeling of having bought used items. I will definitely not buy from this place again.
Ordreinformacion # 110516621
December 6, 2021
Reply from BEAUTYCOS.dk
Hi
I do not see that you have been in contact with our customer service, and therefore we have not had the opportunity to provide a good service and help you.
I know that exactly one of the products you have ordered had a production defect from one BATCH, where the packaging to your product, easily get opened, because the glue from the box has dried out.
Of course, we only sell unused new products, so I can guarantee you that your product has not been used.
If you have any futher questions or problems with your order, please reach out to our customer service.
Have a nice evening
Kind Regards Michelle
My favorite shopping place
December 5, 2021
Reply from BEAUTYCOS.dk
Hej Milda
Tusind tak for sådan en flot anmeldelse. Jeg håber din bestilling er levet op til dine forventninger.
Hav en rigtig dejlig dag.
Med venlig hilsen Aleksandra 😊
Super service
December 1, 2021
Reply from BEAUTYCOS.dk
Hej Anette
Dejligt at høre at du har fået en super service hos os :)
Vi ønsker kun at være de bedste til det vi gør, og derfor vil jeg høre, hvad vi kunne gøre anderledes, for at du havde fået den bedste oplevelse, som overhovedet muligt?
Rigtig god dag til dig
Mvh Michelle
Fast delivery and good price
November 25, 2021
Reply from BEAUTYCOS.dk
Thank you, have a good day :)
/Julia
Reply from BEAUTYCOS.dk
Hej Zoe
Vi forsøger faktisk altid at levere vores vare indenfor 1-2 hverdage, så mange tak fordi du lægger mærke til dette! Og mange TAK for de 5 stjerner, det betyder SÅ meget for os, når vi kan se at vores kunder har haft en god oplevelse hos os. Vi håber på at du har lyst til at handle på vores webshop igen, eller vores fysiske butikker.
Hav en dejlig dag.
Med venlig hilsen Aleksandra 😊
Good and fast service
November 18, 2021
Reply from BEAUTYCOS.dk
Hej Reni
Vi forsøger faktisk altid at levere vores vare indenfor 1-2 hverdage, så mange tak fordi du lægger mærke til dette samt vores skarpe prise.
Mange TAK for de 5 stjerner, det betyder meget for os, når vi kan se at vores kunder har haft en god oplevelse hos os.
Vi håber på at du har lyst til at handle på vores webshop igen, eller vores fysiske butikker.
Hav en dejlig dag.
Med venlig hilsen Aleksandra 😊
Reply from BEAUTYCOS.dk
Hej :-)
Vi forsøger altid at levere vores vare indenfor 1-2 hverdage, så mange tak fordi du lægger mærke til dette samt vores skarpe priser .
Mange TAK for de 5 stjerner, det betyder meget for os, når vi kan se at vores kunder har haft en god oplevelse hos os.
Vi håber på at du har lyst til at handle på vores webshop igen, eller vores fysiske butikker.
Hav en dejlig dag.
Med venlig hilsen Ida 😊
Super fast and reliable.
November 14, 2021
Reply from BEAUTYCOS.dk
Hello, thank you so much
Have a nice day :)
-Julia
Reply from BEAUTYCOS.dk
Hej Barbara,
1000 tak for de 5 stjerner, det betyder meget for os..
Vi håber på at du har lyst til at handle på vores webshop igen, eller vores fysiske butikker.
Hav en skøn dag.
Med venlig hilsen Helene😊
Super hurtig levering og god pris
November 7, 2021
Reply from BEAUTYCOS.dk
Hej Solveig,
Vi forsøger altid at levere vores vare indenfor 1-2 hverdage, så mange tak fordi du lægger mærke til dette, samt vores skarpe priser.
Vi håber på at se dig igen på vores webshop, eller i en af vores butikker igen :)
Hav en skøn dag.
Med venlig hilsen Helene 😊
Reply from BEAUTYCOS.dk
Hi Rafael,
Thank you for the nice review.
We hope to see you back at BEAUTYCOS.
Have a nice day. :-)
Best regards Ida
I placed an order yesterday and choose…
Update
I’m really glad that beautycos took time and responsibility to solve the issue and show that they care. I’m very satisfied with the customer service.
I placed an order yesterday and choose same day delivery with Burd. I didn't receive my order yesterday, after a phone call with beautycos today they admit there was a mistake and promised to send it and that I will get it today. but I just got an email from Burd that i will recieve my parcel on monday. late late toooo late
October 29, 2021
Unprompted review
Reply from BEAUTYCOS.dk
Hej Sana
Mange tak for snakken og forståelsen.
Jeg er meget ked af forsinkelsen på din pakke, og har taget hele sagen med Burd også, som beklager ulejligheden mange gange.
Jeg håber du trods alt er glad for vores løsning, og at du bliver glad for dine varer.
Rigtig god dag til dig
Mvh Michelle
Super fin service
October 21, 2021
Reply from BEAUTYCOS.dk
Hej Dorrit
Tak fordi du har taget dig tiden til at give os sådan en flot anmeldelse og dejligt at du har haft en god oplevelse med at handle på vores webshop. Vi håber på at se dig igen på vores webshop eller fysiske butikker i fremtiden. Jeg håber du får en dejlig dag,
Med venlig hilsen
Julia😊
Best service
October 17, 2021
Reply from BEAUTYCOS.dk
Hey Raimonda :D
Thank you so much, have a nice day !
- Julia :D
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