Beautycow.com 

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See what reviewers are saying

Rated 1 out of 5 stars

I purchased new GHD Straighteners that have started melting!!!! I emailed the customer services and also sent a message in facebook/messenger but they will not respond. If I do not hear back from th... See more

Rated 5 out of 5 stars

Great price and great service. You’re email updated at every step of the process, from order, despatch to delivery. Delivery is always timely too and you get free samples with your delivery. Would def... See more

Rated 5 out of 5 stars

I am a new customer, have used them twice to order some Dermalogica products. Their prices are hard to beat but more importantly their service is excellent. You place your order, it arrives within a f... See more

Rated 5 out of 5 stars

I have recived outstanding customer service from start to finish with beauty cow. They have absoulty amazing products and brilliant prices. I brought the Tom ford velvet orchid which smelt absoulty st... See more

Company details

  1. Wellness Center
  2. Cosmetics Store
  3. Hair Product Store
  4. Skin Care Clinic
  5. Toiletries Store

Information provided by various external sources

We are driven to make www.Beautycow.com your first thought when purchasing the brands we sell. We offer free shipping in the UK or priority shipping if something is needed quickly. We always respond to emails and calls in person and hope you enjoy using our site.


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All reviews

(693)

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Rated 4 out of 5 stars

Not bad at all for first order

This is my first order and looked on TrustPilot first before ordering.

Having already ordered, I checked out other reviews on Facebook - some were rather negative that had me worried. I posted on their page and emailed - Ben was in touch rather quickly and assured me that my order was being looked at. I had hoped that it was going to be quick but it took longer than anticipated (over a week - ordered on 11th May, received on 19th). However, as the price was much more competitive than other places, I couldn't really complain as the aim was more for the product to appear. The FB complainers were saying they never received the product but that wasn't the case for me - as someone who is in marketing, I would find it fair for people to amend their reviews as potential customers might be put off purchasing from Beauty Cow if FB was their first place to check - I will be updating my comments for BeautyCow on FB to let others know my Dermalogica product is with me. I would recommend Beauty Cow and first class communication from Ben - I did let him know that I was going to post a review on Friday should I still receive no product. Ben's communication made all the difference as what is customers don't like, well a customer like myself is "silence" when you are trying to investigate orders placed.

One star is taken off as Beauty Cow's link for an account doesn't work - it worked once, then didn't.
An email was sent to me saying an account had been set up for my ease with a link to activate- the next time I logged on having activated my email was not recognised despite working once.
It was definitely their site.

Despite this, I will order again as product arrived in a good state with samples. The experience could have been a complete turn off had Ben not responded.

Update: Second Order

Ordered once before and was slightly worried as order was slower than normal - contacted Beauty Cow and they communicated quickly. This is my second order in less than two months. I love their Dermalogica range and the pricing is exceptional - £33 - I was in the USA and thought it would be cheaper but at $55, it works out more expensive and the same as John Lewis. The second order came very quickly. Would definitely recommend

May 19, 2016
Unprompted review
Rated 5 out of 5 stars

Fast Service

Order arrived so quickly that I struggled to work out what the package was! As described and in good condition on arrival.

May 17, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent sevice

The product I ordered arrived 3 days earlier than stated. Well done beauty cow. They also provided some free samples, how ever other sites usually allow you to choose which samples you would like. Beauty cow sent 5 samples only 2 of which are of any use to me.

May 17, 2016
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I have used this company before with out any issue - they are always reasonably priced.
This time around around I have had the misfortune of trying to contact the company as an order place 17 days previously had still not been shipped.
That's where the problem begins - over 6 days I have left 4 messages on there messaging system - 2 emails - 2 voice mails - simply asking for an eta - no one ever gets back to you .
I would warn people that if any thing goes wrong you will never be able to contact them !

May 17, 2016
Unprompted review
Rated 5 out of 5 stars

Fab company

Ordered a dermalogica primer. Really competively priced and no additional charge for postage. My order arrived much quicker than expected and included lots of lovely samples. Will definitely order from Beautycow again

May 15, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent!!

I have ordered quite a few times from BeautyCow now & I have never been disappointed. Their prices are excellent & the delivery is always very quick! I would definitely recommend them.

May 5, 2016
Unprompted review
Rated 5 out of 5 stars

Top Class

This is the second time i have made an oder with this company and i have been delighted with the product! (Dermalogica-Milultivitamin Power Firm)It beats high street prices and it comes with free samples, delivery was also prompt and i will be making all my further Dermalogica purchases with this company.

May 4, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant company to buy from very quick an efficient and great value for money!!

May 2, 2016
Unprompted review
Rated 5 out of 5 stars

Always fast delivery

I like Beautycow.com because they always have what I want at a very competitive price and the items are delivered really quickly.
I would definitely recommend them to anyone.

April 14, 2016
Unprompted review
Rated 5 out of 5 stars

Overall excellent!!

I bought the dermalogica Microfoliant and it's amazing! I looked for this on other websites and it was a lot of money but on beautycow it was a substantial price and it also came quicker then expected. Will definitely be purchasing from here again !

April 13, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered an item Over the bank holiday weekend which arrived very quickly and with good packaging.

I shall be ordering from here again

March 31, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service and great price

I managed to order and pay for the wrong product online (completely my mistake), contacted BeautyCow at the end of their day and they still managed to get the correct product out to me on the same day! Very friendly and good price - will definitely use again!

March 31, 2016
Unprompted review
Rated 4 out of 5 stars

Dermologica!

I've been looking for the Dermologica smoothing cream for a while but found it very expensive. Beauty cow have it on for a great price and the delivery was nice and quick! I'm loving the cream and can't wait to see the results. I was a bit worried when I initially ordered but I'm so relieved when I got my product nice n quick. Will be having a look on the site to see what else I can find! P.s. I just would have liked to get more instructions with the cream.

March 24, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Great company for dermalogica products. Very fast delivery and good price. I will continue to use them for future purchases.

March 17, 2016
Unprompted review

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