I receive what I order. Customer for about 4 years. When I have a question they reply. Although they do not honor returns, the one time (out of dozens of orders) my box was mis-delivered by the mail c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m a loyal user of Beauty Pie - not out of sentiment but because I get top quality, well researched products across a wide range, at prices that nowhere else can match. Sometimes I try something that... See more
Brilliant products reasonable priced although prices are increasing. Regular updates available on what’s best to try as the seasons change. If you’re a person who likes to look after themselves, this... See more
I love Beauty Pie! Premium products at good prices. Once you are a member, you get a gift choice on your birthday. Also, that personal touch with posts on Instagram and Facebook from the founder and... See more
Company details
Written by the company
At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.
Contact info
1 Wells Street, W1T 3PQ, London, United Kingdom
- www.beautypie.com
4.5
Excellent
28K reviews
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High standards of beauty care at Beauty…
High standards of beauty care at Beauty Pie! Quality products and reasonable prices for members. Delivered in lovely packaging and very promptly. Beauty Pie has revolutionised my skin care- I'm very happy with that!
August 12, 2026
The Beauty Pie products are amazing…
The Beauty Pie products are amazing very good value lovely packaging highly recommend
September 11, 2026
Unprompted review
I liked the texture and the feel of it…
I liked the texture and the feel of it on my skin, however the shade guide was wrong for me far too pale
August 5, 2026
Love all Beauty Pie products which are…
Love all Beauty Pie products which are good prices and products last well.
August 12, 2026
Excellent Products
Informative web site, wide choice of excellent and tested products, great customer service
August 4, 2026
I just love Beauty Pie products
I just love Beauty Pie products, definitely my go-to for my skin care, quality products at reasonable prices. I don't buy from anywhere else
August 5, 2026
Great products that work at great…
Great products that work at great prices.
September 11, 2026
Unprompted review
Superlative beauty products with an…
Superlative beauty products with an emphasis on quality. Perfect if you are not a brand snob and only want the best skincare and hair care at an attainable price.
August 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I am a long term customer and have…
I am a long term customer and have really hesitated to renew again. Almost every product I love gets discontinued with no explanation. In favour of big fancy still very expensive skin care which is not my thing. Just feels like to direction of travel is a bit of a worry
August 12, 2026
Reply from Beauty Pie
Hi Kate,
Thank you for taking the time to leave a review and share your feedback.
We completely understand how frustrating it is when much-loved products are discontinued, particularly when they’re products you’ve relied on and enjoyed for years. Your comments around the range and the value you originally loved us for are really important, and we’ll make sure this feedback is shared with our wider team.
We truly appreciate your support over the years and hope we can continue to offer products that feel worthwhile and right for you.
If you’d like to discuss your experience with us further or share any additional feedback, we’d be happy to hear from you. Please don’t hesitate to get in touch via email and our team will be more than happy to support you.
Best wishes,
Grace from Member Happiness
Beauty Pie
Ordered on a free postage weekend
My items arrived fairly quickly and in good condition .Happy with my purchase.
August 4, 2026
Problem!!
I signed up for Beauty Pie on a friend's recommendation and ordered some items for another friend's Birthday. The delivery was delayed so I had to buy a different present!. I was delighted with the starter kit. Loved the products and was excited to order more. Sadly my 15% first order code does not work. I have contacted customer care who replied but problem not rectified.
August 12, 2026
Reply from Beauty Pie
Hi Sharon,
Thank you for taking the time to leave a review and share your feedback with us. It's great to hear that you're enjoying your starter kit!
We’re so sorry to hear about the delivery delay and the trouble you’ve had with your 15% first-order code. We’ve now reached out to you directly by email so our team can help get this resolved for you. We really appreciate your patience and hope we can put this right for you.
Please reply directly via email if there’s anything further we can help or assist you with.
Best wishes,
Grace from Member Happiness
Beauty Pie
Always great buying from beauty pie
Always great buying from beauty pie. Great products and really fast delivery
August 4, 2026
Prompt delivery
Prompt delivery. Excellent products as described.
Price works well as I am a member certainly worth the money
August 11, 2026
Ordering easy without subscription
Ordering easy without subscription. Good communication re order and delivery. Love the product the mascara is lovely and lasts a long time.
August 4, 2026
Prices now are astronomical
Prices now are astronomical. Went to rejoin but then looked at the prices. Their Super Healthy Skin anti aging was £13.81 5 years ago- it’s now £39!
Really sad as loved their USP of luxury brands without the packaging and advertising to bring quality to customers at a lower price. Now they are just like every other company.
August 8, 2026
Unprompted review
Reply from Beauty Pie
Hi Emily,
Thank you for your review and for taking the time to share your feedback with us.
We completely understand your concerns around pricing. Like many businesses, we’ve experienced significant increases in costs over the past few years, but we’ve worked hard to shield our members from as much of this as possible while continuing to maintain the quality of our products. Where supplier costs allow, we will always look for opportunities to reduce prices for our members.
We wanted to clarify that our Super Healthy Skin Anti-Aging Cream is currently £19 for members, while £39 is the guest price. We value our members and want to make sure they continue to enjoy the great value that has always been at the heart of what we do.
If you’d like to discuss your experience with us further or share any additional feedback, we’d be happy to hear from you. Please don’t hesitate to get in touch via email and our team will be more than happy to support you.
Best wishes,
Grace from Member Happiness
Beauty Pie
Great products and excellent customer…
Great products and excellent customer service . I'm a very happy beauty pie member
August 4, 2026
The service is first rate and the…
The service is first rate and the products are fantastic.
September 10, 2026
Unprompted review
Fabulous company with amazing products…
Fabulous company with amazing products at excellent prices.
August 11, 2026
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