Beds on Legs Ltd Reviews 

2,414
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the helpful and knowledgeable staff who ensure a smooth experience from ordering to delivery. The products, including beds and mattresses, are consistently described as high quality, comfortable, and well-made, often offered at a good price. Reviewers appreciate the efficient delivery service, noting prompt arrivals and clear communication with tracking information and scheduled slots. The delivery personnel are frequently commended for being polite, helpful, and careful, often going the extra mile to place items in the desired room.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising its efficiency and speed. Reviewers... See more

Product

Customers consistently note positive experiences with product quality and comfort, with many praising the... See more

Service

People report positive experiences with service, often highlighting the efficiency, communication, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers describing products as well-made,... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the helpfulness and knowledge of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received our 3rd bed from Beds on Legs very efficient with fabric samples huge choice of beds and mattresses Easy to order online Delivery was very efficient Highly recommend

Rated 5 out of 5 stars

What great service. Found a beautiful bed on their website, but wanted to order but take delivery 8 weeks later on a specific day. Emailed customer service & got a speedy response, and they updated... See more

Rated 5 out of 5 stars

Bought two beds last month. They were so good I bought a third! Once again, excellent service, beautifully made customised bed, quick delivery and comfortable mattress.

Rated 5 out of 5 stars

Ordered the single bed mattress online, i had first tried this mattress in a shop and knew it was comfy. The online price was £40 cheaper, delivered within 2 weeks by a two man team who were polite qu... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Store
  4. Mattress Store

Written by the company

A good night’s sleep is essential for us all, and finding the right bed for you is important in helping you achieve the perfect night’s sleep. At Beds on Legs, we are obsessed with all things bed related. Our beds and mattresses are hand-picked, top quality, beds and mattresses, at the best prices, to help our customers get the best night's sleep. We have a vast range of swoon worthy beds in plenty of fabrics and colours to suit your decor. Whether it be ottoman beds, fabric beds, divan beds, guest beds or double & king size beds, we cater for all your sleeping needs. At Beds on Legs we pride ourselves on our customer care, if you have a question then get in touch, we will be happy to help and answer all your bed enquiries. We deliver free to the UK mainland, see Terms & Conditions for exceptions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,414)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent- again!

Bought two beds last month. They were so good I bought a third! Once again, excellent service, beautifully made customised bed, quick delivery and comfortable mattress.

July 13, 2026
Rated 5 out of 5 stars

We love our new mattress

We love our new mattress! It’s super comfy. We went for the giltedge gel touch 2000. The process was super easy and the team at beds on legs have brilliant customer service would get back to me on any queries within 24 hours. Thank you for an easy stress free process!

July 2, 2026
Rated 4 out of 5 stars

Good customer service

I ordered a mattress from beds on legs. I ordered it on a Monday and it was delivered on Wednesday. After it was delivered there was a slight mark on it. I got in touch with Stuart from beds and he was so helpful regarding the matter. He has been very good regarding after sales and constant communication. I wouldn't hesitate to shop here again as customer service is very good.
It's nice to have someone on the end of the phone to sort out problems when they arise and Stuart is very helpful sorting out issues.

June 15, 2026
Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly we were able to find all the imformation we needed ŕeguarding the mattress before we brought it and was kept upto date with the delivery all for a good price.

May 26, 2026
Rated 4 out of 5 stars

Easy to order

Easy to order. Great deal, quick delivery.
My mattress is so comfortable. It’s luxurious and high quality.
I am so happy with Beds on legs.
Customer service friendly and helpful.

April 28, 2026
Rated 5 out of 5 stars

What great service

What great service. Found a beautiful bed on their website, but wanted to order but take delivery 8 weeks later on a specific day. Emailed customer service & got a speedy response, and they updated my delivery date. Had tracking information from a few days before delivery and a 2 hr delivery slot the day before. The delivery staff were fantastic & delivered to my bedroom upstairs & wore over shoes to protect my new carpet. Bed was easy to put together & looks great! Would highly recommend this company.

May 8, 2026
Rated 5 out of 5 stars

Great service

Stuart was wonderful helping with my tailored order. Response was super quick each email and on the phone.

Delivery was prompt and polite and helpful delivery men.
Thank you.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality

This is the second bed I have purchased from this company. The quality is excellent and pricing is really competitive. The delivery service was exceptional, really quick with constant updates.

March 19, 2026
Rated 5 out of 5 stars

Amazing customer services

I bought a beautiful bed and trundle over a year ago and was able to put it up quite comfortably with the instructions provided.

15 months later and outside the 12 months manufacturer warranty, the trundle had a small fault with one of the slat but overall still in working order.

Stuart went out of his way to convince the manufacturer to replace the trundle, which they did and now I again have a perfect bed and trundle.

Amazing customer service (pre and post), which a lot hard to come by in this day and age.

February 5, 2026
Unprompted review

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