Beds on Legs Ltd Reviews 

2,414
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the helpful and knowledgeable staff who ensure a smooth experience from ordering to delivery. The products, including beds and mattresses, are consistently described as high quality, comfortable, and well-made, often offered at a good price. Reviewers appreciate the efficient delivery service, noting prompt arrivals and clear communication with tracking information and scheduled slots. The delivery personnel are frequently commended for being polite, helpful, and careful, often going the extra mile to place items in the desired room.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising its efficiency and speed. Reviewers... See more

Product

Customers consistently note positive experiences with product quality and comfort, with many praising the... See more

Service

People report positive experiences with service, often highlighting the efficiency, communication, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers describing products as well-made,... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the helpfulness and knowledge of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received our 3rd bed from Beds on Legs very efficient with fabric samples huge choice of beds and mattresses Easy to order online Delivery was very efficient Highly recommend

Rated 5 out of 5 stars

What great service. Found a beautiful bed on their website, but wanted to order but take delivery 8 weeks later on a specific day. Emailed customer service & got a speedy response, and they updated... See more

Rated 5 out of 5 stars

Bought two beds last month. They were so good I bought a third! Once again, excellent service, beautifully made customised bed, quick delivery and comfortable mattress.

Rated 5 out of 5 stars

Ordered the single bed mattress online, i had first tried this mattress in a shop and knew it was comfy. The online price was £40 cheaper, delivered within 2 weeks by a two man team who were polite qu... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Store
  4. Mattress Store

Written by the company

A good night’s sleep is essential for us all, and finding the right bed for you is important in helping you achieve the perfect night’s sleep. At Beds on Legs, we are obsessed with all things bed related. Our beds and mattresses are hand-picked, top quality, beds and mattresses, at the best prices, to help our customers get the best night's sleep. We have a vast range of swoon worthy beds in plenty of fabrics and colours to suit your decor. Whether it be ottoman beds, fabric beds, divan beds, guest beds or double & king size beds, we cater for all your sleeping needs. At Beds on Legs we pride ourselves on our customer care, if you have a question then get in touch, we will be happy to help and answer all your bed enquiries. We deliver free to the UK mainland, see Terms & Conditions for exceptions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,414)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

New mattress wasn’t advertised as what…

New mattress wasn’t advertised as what it was .. said firm but was extra firm.discussed with a customer care agent we differed on description on-this.. so I’m now stuck with a concrete mattress.. if considering using this sight go try in store first as this apparently description are different..

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! Came within a few days, great price for the mattress I got (sleep soul heaven 1000) came with a tool to help open the mattress, great service all round would definitely use again!

October 6, 2025
Rated 5 out of 5 stars

Brilliant

Exceptional customer service from the start, great price & product, highly recommended

October 2, 2025
Rated 5 out of 5 stars

Bed frame

Having had an extremely brilliant service for the mattresses, we decided to order my son a bed frame and again from ordering online to delivery had been excellent!!

Stuart you was right the mattresses have settled

September 29, 2025
Rated 5 out of 5 stars

Excellent experience.

From order to delivery , great communication.
Delivery men were fantastic and everything was as ordered.
Highly recommend this company.

September 1, 2025
Rated 5 out of 5 stars

I rang the company before ordering on…

I rang the company before ordering on line as I had several questions. The lady was extremely helpful and knowledgeable about the beds and answered all my questions.
Ordering was an easy process.
Excellent communication from ordering to delivery.
Highly recommend

August 5, 2025
Rated 5 out of 5 stars

Super bed

Very easy to order. Good exchange of information. Very quick delivery and very easy to set-up, but could do with 2 bolts to connect the tops to make lifting slightly better. Looks great and comfortable.

July 24, 2025
Rated 5 out of 5 stars

Information, quality products, service.

Stuart at BOL provided excellent customer service pre purchase, great delivery organization and the regular text and email informed at every stage. Competitive pricing, great products and great service, made this an enjoyable experience.

July 21, 2025
Rated 5 out of 5 stars

Excellent service from Beds on legs…

Excellent service from Beds on legs personnel, good quality product with a very good value deal of divan style bed,with head board ,mattress and two drawers, Promise of free two day delivery which was kept. Extremely satisfied wih Beds on legs,have no hestitatation in fully recommending them

July 7, 2025
Rated 5 out of 5 stars

Very happy with my new bed

Very happy with my new bed. solid bed, looks great, plenty of storage underneath, great customer service, the man I spoke with was very helpful & pleasant to talk with. Will buy again from Beds on legs. Thank you ☺️

May 23, 2025

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