I bought a gas lift queen size bed and mattress. It came with free pillows which was nice. The bed was relatively easy to put together and I am very happy with the bed, Mattress and pillows. I did pa... See more
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Here at Bedzy, we make buying a new bed EASY. Your bed is an essential part of your life and plays a bigger role than you may think. We spend a third of our lives asleep, so it is not at all surprising that your time sleeping can have a big impact on your life. With our low prices, and huge range of stock we invite you to upgrade your sleep with Bedzy! We are 100% Australian owned and operated, and dedicated to helping all Australians achieve the perfect balance of style, innovation, and functionality in the bedroom. We take great pride in our quality, values, and commitment to customer satisfaction. We strive for the best, and we offer it at the best possible price.
Contact info
Level 23, 727 Collins St, 3008, Docklands, Australia
- support@bedzy.com.au
- www.bedzy.com.au
Asks customers to review
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Replied to 18% of negative reviews
Typically replies within 1 week
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Great customer service
Customer service was outstanding. Great quality bedding. Would recommend
Purchased a bed and mattress package…
Purchased a bed and mattress package for my son for Christmas. The delivery was fast and the bed and mattress is perfect very happy with it all
I recently purchased a bed from Bedzy
I recently purchased a bed from Bedzy, and I couldn’t be happier! The ordering process was super easy, and the customer service was friendly and helpful. Delivery was on time, and the bed arrived well-packaged. Assembly was straightforward, and everything feels really solid and high-quality.
The mattress is extremely comfortable, and the bed frame looks even better in person than it did online. I’m getting great sleep every night, and it feels like a real upgrade to my bedroom. I would absolutely recommend Bedzy to anyone looking for stylish, affordable, and quality beds.
Fantastic Bedding
Extremely happy with our purchases. Ordering process was easy, and we were kept updated regarding delivery etc.
Great product service
Purchased a bed and it arrived within a couple of days (much earlier than expected). The bed was super easy to make. Great experience all round.
Frame is good but mattress shit
The frame is good and strong but the mattress i through out after 3 weeks as it was the worse for my back my back
Pretty crap product, difficult to assemble
If I'd known the bed was an Artiss product, I wouldn't have bought it. I'm so disappointed at just how bloody difficult it has been to assemble the Trinity Queen Bed (with drawers). Screws and bolts missing, and I've never wished for alan key bolts more in my life than over the past two days (and counting) as we rage quit our way through assembly. Currently trying to make the drawer assembly work. Do not recommend. So disappointed
Bed frame an mattress are great quality…
Bed frame an mattress are great quality .. shipping was quick and easy and so was making the frame
Very good product
Very good product, delivery time was good and happy all round, communication is excellent.
Easy to use website and great range
Easy to use website and great range. Quick response to questions before purchasing and quick free delivery. Perfect transaction.
It was a smooth transition from…
It was a smooth transition from ordering to delivery. With a small fee my delivery was prioritised. The product quality is great and me and my wife are happy to have the whole package. We ordered the premium version of package and we are glad it turned out as described. Tha ks
Delivery was fast
Delivery was fast. Only had to pay a few dollars for prio delivery. Item received is of good quality.
Queen Feather Comfort Euro Top Pocket Spring Mattress
The Mattress l purchased is so lovely and comfortable. From start to finish with my order went very smoothly. Highly recommended.
We love bedzy great products
We love bedzy great products, free shipping and great service.
Very good quality
Very good quality, easy to assemble and speedy delivery
Best online furniture shop!
Bedzy offers priority processing for a small fee, which meant I had my items posted incredibly fast! The postage delivery times were incredibly considering I live in rural NSW. The price point of the items and the quality was fantastic! I’ve had two transactions with Bedzy and each has been great! The only negative is that one package had to be delivered in 2 pieces and they didn’t arrive on the same day (5days apart) but no big deal.
I'm very happy to leave this review - customer experiences don't get much better in this online space!
I'm very happy to leave this review, despite or rather considering I made a very quick and somewhat under-researched and ill-informed purchase!
As a consumer, it's a responsibility to research and review what you're about to purchase (online, especially!) with extra due-diligence.
In this instance, in a SUPREME rush...I did not do this. As a result, I found myself in a spot where I needed to engage Bedzy's Customer Service team. And at a point in my life where I had the least a) time, and b) energy to do so. Which is actually where a company's customer service team has the chance to turn an experience around. Which is EXACTLY what I was delivered by Bedzy (shoutout to Mel!).
My enquiry was responded to in a timely manner (especially considering my purchase was made with expediency of delivery versus cost firmly in mind) and with absolute and GENUINE care, super considerate of my circumstances. The handling of my enquiry could not have been more customer focused than I experienced and ultimately...left me a happy customer - and loyal to a brand, after just one experience. As a RABID purchaser of products online and an someone in the business of slinging products to people online - words cannot express my gratitude from this side of the fence as a consumer, and the truly positive experience and feeling this has left me with as a professional when things could have very easily gone the other way. Keep it up team Bedzy, you're fabulous!
Very happy with Bedzy!
Firstly, ordering was so easy. Then I needed to add to my previous order. No problem said their customer service officer. Si I eas able to add and pay without any hassle. Everything arrived in pristine order. Very happy with Bedzy!
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