I was a member for years, I've had numerous interesting beers for a fair subscription cost. I've had to cancel due to a change in personal circumstances, bit of a faff to have to call during office... See more
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About Beer52
Written by the company
Each month we send you out a carefully, curated case of the finest craft beers to enjoy - tailored to your tastes and sourced from the best independent microbreweries from around the world.
In a nutshell, we’ve made it our mission to build and foster a community of people who’re just as passionate about craft beer as we are, we’re committed to finding the world’s best craft beers and broadening your beer horizons with some unique and exciting flavour profiles, straight to your door!
You’ll get to enjoy a few extra goodies each month too! Come behind the scenes at the world’s most exciting breweries each month with your included issue of Ferment magazine, join us as we travel the world, navigating the exciting world of craft beer, with some snacks for good measure.
For more information, see our FAQs: https://www.beer52.com/faq
Or if you need to get in touch then please reach out to us via https://www.beer52.com/help
Winner of SIBA: Best Independent Beer Retailer of the Year 2016, Winner of Business of the Year 2016 at Startups.co.uk. Winner of Buchanan Awards: Overall Business of the Year 2016 and Growth Business of the Year 2016
Our Mission
Written by the company

Contact info
8 Melville Crescent, EH3 7JA, Edinburgh, United Kingdom
- 0131 285 2684
- www.beer52.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Hayley Crossing
I have just been in contact this morning with Hayley Crossing a delightful Beer 52 sales lady (Although hung over from the works party at this weekends Beer 52 annual party) (yes please) Anyway could not be more satisfied with the help and friendliness
If you want cheering up just call
Haley Crossing to chat about beer n stuff.
Great service and quality products
Great service, quick delivery and quality products. Highly recommend.
Friendly and Proficient
Mikhaila seemed like a really friendly person, handled the situation swiftly and professionally! She actually sounded happy during conversation and was a delight to talk to 🙂
Great customer service from simeon
The person I spoke to
The person I spoke to, Paul D, was really helpful
Amy was very polite and pleasant
Amy was very polite and pleasant. She carried out my request quickly and effectively. Thank you for all your help.
Mikhaila was pleasant to speak to on…
Mikhaila was pleasant to speak to on the phone, and the process of cancelling was quick and easy
they sell out of date snacks and beers…
they sell out of date snacks and beers , we had a box with beer and snacks too months out of date
customer service is also very poor

Reply from Beer52
Great
I spoke to Mikhaila who was extremely friendly and very helpful when I wanted to cancel my subscription.
Good value promotional offer
Good value promotional offer. However initial agent was a little misleading saying that the next delivery would be dark roast when it wasn’t. You should give customers the option to pick dark or medium roast. Agent that dealt with cancellation was very helpful

Reply from Beer52
Amy was fantastic
Amy was fantastic! She understands my point clear and helped me faster.
Over the phone service was excellent
Over the phone service was excellent
Mikhaila was very helpful with my…
Mikhaila was very helpful with my subscriptions, we got cut off, and she phoned me back, which was very kind. Just was a really lovely experience and helpful.
Explained everything that I needed to…
Explained everything that I needed to know very good service
She is amazing
She is amazing Mikhaila Powell
I spoke to her this morning.
So kind ,and helpful person.
I feel comfortable sharing my thoughts about my subscription and she listened carefully.
The coffee itself has a different taste than the other commercial brands.
Customer service is
helpful.
Fantastic beer from around the world
Fantastic beer from around the world
Great company and great products
Great company and great products. Sent as a gift with a generous deal offer.
Sadly not a beer drinker myself and so cancelled my membership afterwards. Such a simple process and great member of customer service, Mickaela, who assisted me. Highly recommed trying them.
Amy was super helpful and got my beer…
Amy was super helpful and got my beer ordered sorted quickly so I could have another delivery as soon as possible.
Great customer service, thank you
The beers were great.
The beers were great but due to some personal stuff had to cancel my sub. Cancelling was a breeze and I spoke to the amazing Kaye Kaur who almost had me in tears when she told me what I'd be missing out on with the next months beer selection, unfortunately I just couldnt justify continuing with subscription until my current situation improves.
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