Beer Box Shop Reviews 

232
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Having ordered completely the wrong size of box from Beer Box Shop they were quick to assist me with correcting my error. They supplied the correct boxes the very next day and refunded the differenc... See more

Company replied

Rated 5 out of 5 stars

The minimum order value is higher than some 'box' companies, and the cost per individual unit is also more, so its tougher for a nano-business to afford, but the product itself is excellent, so you ge... See more

Company replied

Rated 5 out of 5 stars

Easy ordering with helpful advice over the phone to check a few details before buying a bespoke ink pad design, fast delivery great product. would certainly use this company again. very happy.

Rated 5 out of 5 stars

Fast and Efficient Service Really easy to navigate the website, found what I needed quickly and the check out process was easy to use too. The order was processed and delivered in record time! Exce... See more

Company replied

Company details

  1. Packaging Supply Store

Written by the company

The UK's largest selection of off the shelf packaging designed with breweries, bottle shops and cider producers in mind. Next day delivery on a wide range of gift packaging, trade packaging and shipping solutions. High quality plain and bespoke printed boxes are available with a fast, friendly and professional service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

232 reviews

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4.8

All reviews

(232)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service just as the…

First class service just as the previous order and still very competitive prices, I would definitely recommend these guys for all your packaging needs.

December 6, 2021
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Reply from Beer Box Shop

Thank you so much for taking the time to leave us a review and thank you for your custom :) Heather @ Beer Box Shop

Rated 5 out of 5 stars

Super fast delivery!

December 3, 2021
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Reply from Beer Box Shop

Hi Darren. Thanks so much for taking the time to leave us a review. We're glad you are happy with our service :) Heather @ Beer Box Shop

Rated 5 out of 5 stars

Great service

Great service, fast and efficient

November 20, 2021
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Reply from Beer Box Shop

Hi Linda. Thank you very much for taking the time to leave a review. We're pleased that you are happy with our service! Thank you, Heather

Rated 5 out of 5 stars

Anglesey Brewhouse

Excellent speedy delivery and quality boxes

November 6, 2021
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Reply from Beer Box Shop

Hi Phil,

Thanks for the great review and thanks also for your business.

Simon and the BBS team

Rated 5 out of 5 stars

Really fast delivery and high quality…

Really fast delivery and high quality products. Will definitely use again. Thank you.

November 2, 2021
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Reply from Beer Box Shop

Hi Molly,

Thanks so much taking the time to leave us a review and thanks for your business.

Simon and the BBS Team

Rated 5 out of 5 stars

Next day delivery

Next day delivery, exactly what I need, many thanks!

October 21, 2021
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Reply from Beer Box Shop

Hi, thank you so much for your review. We're pleased that you are happy with our service and products :) Thank you, Heather

Rated 5 out of 5 stars

Exactly as explained

Exactly as explained, great quality, fantastic service and fast shipping.

October 7, 2021
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Reply from Beer Box Shop

Hi Alison,

Thank you for taking the time to leave us a review and thank you for your order. We're glad you like the boxes!

Simon and the BBS Team

Rated 5 out of 5 stars
Beer Box Shop logo

Reply from Beer Box Shop

Hi Mark,

Thanks for taking the time to leave us a review and thank you for your business!

Simon and the BBS team

Rated 3 out of 5 stars

Received product and am pleased with…

Received product and am pleased with the quality of the boxes.
Two issues. 1. These are seriously expensive; 2. I didnt get folding instructions with the boxes and the 6-bottle-pack are not obvious or straightforward to put together with inserts

September 6, 2021
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Reply from Beer Box Shop

Hi Neil,

Thank you for taking the time to leave a review.

Unfortunately due to a series of circumstances since lock down last year the whole industry, like many others, has experienced numerous raw material price increases. Like all businesses we need to maintain a certain margin and although we have had to pass the price increases on, we have shared these increases with our customers as we understand how these impact on their businesses too. If you have seen a similar box with the same quality board and can share this with us we would be happy to look at our costs again to see if they can be tweaked.

Our standard practice with all new orders is to send folding instructions out and if you haven't received these I will raise the oversight with the warehouse....please accept our apologies. You can also find the instructions on our website by navigating to the product page where you purchased these, or if you would like us to post you a copy out please get in touch.

Thanks again for your constructive feedback.

Simon (Managing Director)

Rated 5 out of 5 stars

Good quality

Good quality, good value of money, very quick delivery.

July 30, 2021
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Reply from Beer Box Shop

Thanks so much for the review Edita and lovely meeting you at Brew LDN. We look forward to being able to supply you in the future.

Rated 5 out of 5 stars
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Reply from Beer Box Shop

Hi Phil, thanks so much for your review. Great to hear you are pleased with our products and service. Thank you! Heather

Rated 5 out of 5 stars

Great quality gift boxes

Great quality gift boxes, efficient and fast delivery, we've been using Beer box shop for years and will continue to do so.

June 5, 2021
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Reply from Beer Box Shop

Hi Helen. Thank you for your continued business and for taking the time to leave a review. Thanks! Heather and Simon

Rated 3 out of 5 stars

GOOD QUALITY / SHOCKING DELIVERY CHARGE

Boxes were supplied quickly, and they are decent quality. But delivery of £38 to the highlands of Scotland is shocking

May 13, 2021
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Reply from Beer Box Shop

Hi Campbell,

Thank you for taking the time to leave us a review and your feedback.

We are pleased that you are happy with the quality of product and speed of service which is entirely within our control. Unfortunately the cost of shipping products to the Highlands, (which is a lot higher than the rest of the UK), is not within our control, and your review score seems to be for DPD and not ourselves.

We do not include any shipping costs within the price of our products and this is therefore passed onto the customer at cost, based on the weight of the delivery and postcode. The cost of shipping is clearly shown before checkout so that our customers can make an informed decision on whether the total cost of the order is competitive against other suppliers. We also offer the option for our customers to arrange collection through their own courier if they are able to achieve better costs.

Kind Regards,
Simon (Managing Director)

Rated 5 out of 5 stars

Great quality

Great quality, great range and super fast delivery. We don't go anywhere else for our packaging.

April 29, 2021
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Reply from Beer Box Shop

Hi Libby. Thanks so much for taking the time to leave a review. Thank you for your continued business :) Heather

Rated 5 out of 5 stars

A* customer service and despatch

A* customer service and quick despatch

April 24, 2021
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Reply from Beer Box Shop

Hi, thank you for leaving a review for us. We're happy that you're pleased with our service :) Heather

Rated 5 out of 5 stars

Highly Recommended Beer Box Supplier

Having ordered completely the wrong size of box from Beer Box Shop they were quick to assist me with correcting my error. They supplied the correct boxes the very next day and refunded the difference to me without hesitation.

Beer Box Shop runs a friendly and efficient service and offers a great range of reasonably priced boxes that meets my packaging needs.

April 22, 2021
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Reply from Beer Box Shop

Hi Tom. Thanks so much for leaving us a review. It was a pleasure, we're always happy to help our customers and resolve any issues quickly. Thanks, Heather

Rated 5 out of 5 stars

excellent prompt service and sturdy…

excellent prompt service and sturdy boxes

March 22, 2021
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Reply from Beer Box Shop

Thank you for taking the time to leave a review, David. We're happy to hear that you are pleased with our service and products.

Rated 5 out of 5 stars

So so quick

So so quick. Easy website. Quality products. No complaints.

March 14, 2021
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Reply from Beer Box Shop

Thank you for taking the time to leave a review. We're happy that you are pleased with our service and products.

Rated 5 out of 5 stars

Good product

February 18, 2021
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Reply from Beer Box Shop

Thank you for taking the time to leave a review, John. We're happy that you are pleased with our products.

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