Begg Shoes Reviews 

874
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of quality footwear available, including well-known brands. Many reviewers highlight the prompt and efficient delivery service, with orders often arriving quickly and well-packaged. The staff are frequently praised for being helpful, cheerful, and providing excellent advice and personalized assistance. Many customers also appreciate the personal touch, such as handwritten notes included with their orders, making their shopping experience feel special. Consumers frequently mention the clear and user-friendly website, making the ordering process straightforward and hassle-free. People also appreciate the seamless communication regarding order status and tracking, ensuring a smooth online shopping journey.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the great range of shoes, competitive pricing, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting the speed and efficiency of... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Order

Users describe positive interactions with order, highlighting the ease of the online ordering process and the... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, efficiency, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful pe... See more

Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am... See more

Rated 5 out of 5 stars

Great choice of sandals from lots of brands, ease of ordering and very speedy despatch and delivery. Personal note included from the despatching store makes a difference. I've ordered previously fr... See more

Rated 5 out of 5 stars

Wonderful service from cheerful and helpful staff in the new Market Harborough store today! Bought a comfy pair of Hotter shoes there. So disappointed to find another local shoe shop had closed but d... See more


Company details

  1. Shoe Store
  2. Handbags Shop

Written by the company

Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

874 reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(874)

191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Time Customer

I discovered recently that ECCO no longer seem keen to sell direct to the public. Consequently, I found Begg Shoes on the Internet and was able to order from them. I quickly discovered that this family-owned firm is capable, competent and courteous. I even received a friendly hand-written thank you note from a member of staff.
The new clogs are needed for a little ceremony at Windsor Castle next week. I'm sure they will look the part.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Prompt free delivery

Prompt free delivery. Good price. Well packaged shoes in perfect condition. Nice thank you note. Returns label already included. Supporting a family business. What's not to like?

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Really quick delivery and very happy with the boots. Lovely personal handwritten note with the delivery. Will definitely use again!

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Trainers arrived quicker than anticipated. Was kept informed of delivery status and found a wee handwritten note in the box thanking me for my order and hoping I liked my new trainers. Would most definitely use this company again.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Beggs are brilliant!

So grateful to Beggs shoes for stocking Ricostex boots! Thought I'd never be able to get them anymore. Ordered online and had prompt response, very straightforward and friendly service.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

A positive online experience

Begg's website has a really good range of footwear. I ordered a pair of boots and a pair of trainers. Both arrived promptly via Royal Mail to Northern Ireland. I returned the trainers - all the necessary paperwork was included plus clear instructions. The whole process - ordering delivery, returns - was straightforward and efficient. Would definitely use again.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Saw some lovely boots in the window

Saw some lovely boots in the window; went in but they were not exactly right for me. One of the assistants then helped me find the right pair for me. She was super helpful and I came away with a lovely pair of Heavenly Feet boots. A Christmas Treat.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Delivered very quickly

Due to a medical condition I need very light shoes. I have favourite Skechers which I normally buy from a local outlet store but on this occasion they weren't in stock. I found them at Beggs on Amazon and had them delivered very quickly for not much more than the outlet! I wouldn't hesitate to look at Beggs first in the future!

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional delivery Service …

The order was Skechers boots which is a make I always use . Did the order through Amazon. The order arrived right in the far south of England and was well packaged and arrived 4 days earlier than expected. Best service ever of such a good product. Thank you

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use website

Easy to use website
Excellent updates on delivery
Prompt delivery by courier.
All paperwork enclosed
Excellent experience

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

A good service from Beggs

Sketchers ordered bia Amazon arrived on the stated day by Royal Mail tracked delivery. The boots fit fine, (close design to ny old Sketchers), but clear instructions and label included to return directly if it had been necessary. Beggs is a Scottish family business who really value their customers. There's even a handwritten thank you note and since my husband is Scottish and we spend all our holidays there, it made me happy that I could support them, while I'd also managed to find the boots that were rapidly selling out online. My boots were sent from Inverurie but I see there's 2 shops in Inverness so will have a look when we're next up there. 🙂

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Good Experience

I bought 2 pairs of shoes in the past two weeks. Karen served me both times and was so patient with finding me something that didn't hurt my arthritic feet. A good experience both times.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service …

I was looking for a specific style and make of mens shoes the assistant that assisted me was extremely helpful in meeting my needs especially as they were not available in store she sourced them from another store and had them sent to Inverurie where they were delivered 2 days later.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Will be buying more shoes from them in future

Ordered a pair of wide fit slipin sketchers. Good clear web site and easy ordering. After the order was placed there was good email communications letting me know tracking no' etc. Order arrived promptly and well packed. One of the biggest problems in buying shoes on-line is the possibility of returnes. In my opinion Amazon has set a high bar in making it easy to do a return. I think Beggs have done it even better. All the necessary paperwork, incl label with bar code and instructions, were included in the package should a return be required.
Happily no return was required, but if it was it would have been a hassle free job and that is very important.

December 15, 2025
Unprompted review

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