Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful pe... See more
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Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.
Contact info
28 Union Street, IV1 1PX, Inverness, United Kingdom
- 01463 239189
- info@beggshoes.com
- www.beggshoes.com
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Would not hesitate to recommend
After trying to source a pair of Rieker trainers in September and searching on line, I came across Begg Shoes and ordered the trainers.
Unfortunately there was a problem with the trainers but Begg Shoes could not be more helpful and liaised with Rieker on my behalf and they were replaced promptly and efficiently, keeping me informed every step of the way
Outstanding service and tremendous choice
I was looking for a pair of Joseph Seibel shoes/ankle boots that I couldn't source locally. Thus I searched online and ‘discovered’ Beggs Shoes. Impressive range of Seibel footwear available and am very pleased with my purchase of the ‘Naly 09’
However, I was even more impressed by Begg’s customer service. They phoned me to check something re the item I’d ordered and sent me photographs of the same.
Pleased that Beggs use Royal Mail for delivery (because they never leave parcels sitting on the step!). Also pleased to see that they treat Northern Ireland and the Island and Highlands as a ‘regular’ part of the UK and don’t exclude us from delivery or impose an extra delivery charge. They even included a returns label which was a thoughtful touch.
Lovely shop with a wide range of…
Lovely shop with a wide range of quality shoes to choose from.
Staff were very friendly and helpful
Very pleased with 2 pairs of boots
Very pleased with 2 pairs of boots. Staff in Perth store very helpful in fitting first pair and then helping set up online purchase for second pair. Great service - made it easy but not ‘pushy’ in any way.
Would definitely recommend this shop and the range of footwear on offer. I’ve twice found just the shoes I’ve been looking for in store after not finding online with endless scrolling!
Fantastic service
Fantastic service and felt so personal with a handwritten note thanking for custom . Also easy returns with enclosed panels and instructions but don’t need to return anything . Love that it’s a family run business . Highly recommend. Thanks
Wanted a pair of Khaki Skechers.
Wanted a pair of Khaki Skechers.
Could only find them online.
Great shoes Great price.
Great service.
Gabor eagle sandal
I bought my mother a pair of navy Gabor eagle sandals which I received this morning in immaculate condition. I paid extra for Royal Mail 24 and they arrived super fast. BEGG shoes are a top class seller, and I will definitely use them again many thanks indeed Mark.
Absolutely brilliant
Absolutely brilliant. My shoes arrived today and they fit perfectly
Personable and professional experience
Daniela was so helpful to speak to on the phone and provided me with great advice with my potential Nordikas slipper purchase. As a result I placed a telephone order which has now arrived safely. I am really delighted with my purchase which was exactly as she described. The lovely touch of a thank you note inside the box from Daniela was much appreciated.
Service
Easy to order on-line. Excellent service. Good value. Prompt delivery by Royal Mail. The handwritten note included was a lovely touch.
Ecco boots
Beggs stocked a pair of Ecco boots that were out of stock elsewhere in my size (7).
Communication of the order a delivery were excellent, boots arrived within 48hrs with a handwritten note inside the box. The boots are great, happy customer!
Very happy
Very happy. First time ordering from Begg Shoes and very impressed with the fast delivery and lovely Regarde le Ciel ankle boots. They are so comfortable that I immediately ordered the same ones in another colour.
Will definitely use this company again.
Five Star Service
Staff in both shops in Inverness have been so helpful recently with a couple of purchases. Always great service from Beggs.
Lovely company to deal with
Lovely company to deal with. Boots arrived really quickly, perfectly packaged and a returns label inside along with some information about their shop and a wee personalised note. Very impressed. Would use again and highly recommend.
Super helpful and friendly staff in…
Super helpful and friendly staff in both Inverness stores plus lovely message from Kirkwall staff where my boots got ordered and delivered from.
Thank you all - just a joy to deal with :-)
Reicker trainers
Bought a pair of Reicker trainers and the right foot sole split within the 12th month of wearing them on a casual basis. Complained to the company who said it was down to general wear and tear and not a manufacturing fault. The rest of the trainers were in good order and showing no obvious signs of deteriorating.So don't buy if you expect your shoes to last longer than 12 months!! An expensive mistake from a company I thought was reputable.

Reply from Begg Shoes
Speedy delivery
Speedy delivery
High quality product delivered really quickly and well packaged. Paperwork contained within package indicated clearly what to do if product needed to be returned which is reassuring.Truly professional business.
Begg shoes - very good service
Begg's really lived up to their friendly family firm offer, delivering just the shoes I needed with a nice note included, and a well-presented insert about the firm. Great to see that they have survived so long - and hopefully will continue to do so. I shall definitely be buying shoes with them into the future.
Excellent service
Excellent service. Patient and knew the stock well so could advise and suggest alternatives for my wide feet! Good selection from well known brands such as Gabor, Geox, Skechers, Reiker.
Fantastic Service
Fantastic service today looked after by the manager she was brilliant. Helpful and knowledgeable I really appreciate her help. The shop has a lovely vibe all staff friendly.
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