Matthew the company owner explained everything clearly at the time of booking. He went through T&C's before the booking was completed. The day before the visit, received a text reminding me of the app... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted Matthew late Thursday for a window clean enquiry since I got recommended by a friend. He booked me in for the following Tuesday. I had a reminder on Monday evening, which I then found out... See more
Living in a block of flats which are supposed to be cleaned through the management company... 3 years later and still waiting. Found Matthew through a recommendation and the whole process has... See more
I honestly couldn't recommend this company enough! The boy's always do an outstanding job and my windows are always gleaming 💎 They are the best in Cardiff. They're so friendly and polite, I wouldn't... See more
Company details
Written by the company
At Be Kind Cleaning Services we pride ourselves on offering 5 Star purified hot water window cleaning. So why use hot water? The answer is very simple; it removes dirt easier and more efficiently. Hot water is proven to remove a lot more dirt than cold. Hot temperatures make the dirt particles move more and dissolves them faster. This is why people wash dishes in hot water and why using hot water will significantly reduce time to clean and remove dirt from the windows and leave a far cleaner service than if using cold water. In many cases old stubborn dirt cannot be removed by only using cold water as the stains become at one with the surface. Simply put. Hot water is far superior cleaning tool than cold. We also only use 100% purified water whilst cleaning. Purified water is water that’s free from any impurities. Impurities commonly found in ordinary tap water are minerals such as Calcium, Magnesium, Sodium, Potassium and Phosphorus. These minerals are perfectly safe to drink, however when it comes to window cleaning they are not ideal due to how they dry. When non-purified water dries, the minerals become visible, leaving spot marks on the surface. This obviously doesn’t look good and also means the windows will get dirty again quicker, as impurities from rain water and dust etc, are more likely to cling on to the window if its covered in impurities. Another major benefit of purified water is no chemicals are used which could have a potentially negative effect on local wildlife and surrounding foliage.
Contact info
Heol trelai, CF5 5PH, Cardiff, United Kingdom
- 07926 448632
- info@bekindcleaning.co.uk
- www.bekindcleaning.co.uk
5.0
Excellent
286 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication advising they would…
Great communication advising they would be my area the next day and great service from the guys doing the windows, friendly and easy. Super pricing too. If only all services could be this well organised!
September 26, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thank you so much Robyn, we really do try
Be Kind!
Had my windows cleaned by Be Kind today! Very quick and excellent job. Matthew came to quote the job and had the windows cleaned the same day! First time windows have been cleaned since moving in and look as good as new. Definitely recommend 🙂
September 24, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thank you Bethan
Had my windows cleaned yesterday
Had my windows cleaned yesterday, amazing! Such friendly guys too! My windows are sparkling, highly recommend!
September 20, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Awesome, thanks Chloe
Finally!!
Third window cleaning company I’ve used in a year and finally gleaming windows!! Even cleaned all the surrounds, sills, vents, and the HOT water makes all the difference. Friendly and funny owner who kept in contact to make sure I was happy once they dried. He sends the boys back if you’re not happy! That wasn’t necessary though. Reasonably priced and professional. Won’t be sacking these ones!😁
September 19, 2024
Unprompted review
Reply from Be Kind Cleaning Services
❤️❤️❤️❤️
This company is great
This company is great, arrived on time, hot water cleans just make a huge difference, my windows are gleaming. Looking forward to getting them done again next month. Thank you Matthew and the boys!
September 19, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Cheers Ryan, they shined up nice
Great job done!
Great job done! And at short notice. Really pleased with the results. 5* from me.
September 18, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Super pleased you’re happy Sandie
Brilliant service
Brilliant service, the windows were sparkling (I live by a busy road which creates a lot of dust and dirt). Service with a smile - the guys were happy at work and ensured me that if there were any drip marks they would return and rectify it. I will definitely be having them back.
August 23, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thank you Nadia, we look forward to next time
The company is very good .the windows…
The company is very good .the windows were sparkling and any problems they will sort it .I will definitely book them again reasonable price and good work.
September 9, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thank you Susan, welcome to the team
Best decision I made
Well honestly? My windows have never been cleaner on the outside, and has now made me realise how much the inside needs a clean. They are crystal clear, and I no longer have to risk my life hanging out of my windows to clean them.
5 star service, from the quote, to the clean on the same day. Don’t have to worry about people having a good nose in your bedrooms on the first floor as they use telescopic equipment, and the job is done quick and efficiently. Matthew was completely honest when advising how often I would need the windows cleaned, and after seeing the quality of the work, I am more than happy to have bagged myself a new window cleaner!
You won’t be disappointed if you choose this company, be kind by name and be kind by nature ⭐️
August 23, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Casey what a review, thank you so much
Reply from Be Kind Cleaning Services
Cheers Rob, til next time
Windows are gleaming
Contacted them on facebook last week asking to fit me in when it suited me which was today 23/08/2024 at 2pm and mathew sorted it. Windows are gleaming and see you in a few weeks for another clean.
August 23, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Legend Nathan, thank you
A friendly efficient service
A friendly efficient service. Left my windows sparkling - my only complaint is that I now have to clean the insides 🤣
August 19, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Kind words Mrs marsh, welcome to Be Kind
Thank you to Be Kind Cleaning for…
Thank you to Be Kind Cleaning for cleaning my windows front and back, we’ve just moved into our new house and the windows needed a really good scrub and that’s exactly what they got! Nice and clean again! Very professional and polite! Thank you very much!
August 19, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thank you Daisy
Amazing from start to finish excellent job
Amazing from start to finish
Mathew rang on the day he was arriving to clean my windows he was very polite
Washed my windows he also washed the white frames excellent job
I will definitely have them again and would highly recommend them
August 13, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thank you Tracy, we’re chuffed you’re pleased
Amazing and very friendly.
August 6, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thank you Laura
Great service
Great service, always turn up on time. Will continue to keep using them.
August 5, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thank you Tony, you’re always welcome
Great guys and fantastic service
Great guys and fantastic service.
Highly recommend.
August 5, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Legend, thank you
Communication was fantastic
Communication was fantastic, windows are gleaming. Will use Be Kind regularey
August 2, 2024
Unprompted review
Reply from Be Kind Cleaning Services
You’re bias but I don’t care 😂
Very friendly
Very friendly, did an excellent job and really well priced and will be using this company for the foreseeable future. Thank you guys! And was fab meeting you 😊
August 1, 2024
Unprompted review
Hassle free - friendly.
Knocked on the door today, polite, warm & welcoming.
Fair price for good work given, spent an appropriate amount of time.
Payment system is through Monzo, so hassle free.
August 1, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Covered everything we offer here Chris, thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.