We placed an order with Beliani, but then realized the delivery date didn't work for us because we weren't home. I contacted customer service, and they organized everything perfectly. The delivery wen... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very happy with our purple velvet 2 seater sofa that we have ordered another 3 seater purple sofa.
I used Beliani's services. I purchased numerous products, including beds, tables, chairs, dressers, lamps, and accessories. Everything is of very good quality and simply beautiful. Thank you so much,... See more
never buy enything from this company. Every furniture more or less was something wrong with or damage. Longer delivery time than said. Missing parts, broken umbrella, missing screwholes. I order... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Lighting Store
- Living Room Furniture Store
- Office Furniture Store
- Outdoor Furniture Store
Written by the company
Beliani es una empresa online de origen suizo y una de las compañías en Internet que registran mayor crecimiento en los últimos años, ofreciendo mobiliario de alta gama a precios asequibles. Disponemos de una gran variedad de muebles y accesorios de interior y exterior, de la más alta calidad. Envíamos nuestros productos desde el almacén directamente a la casa del cliente. Todos nuestros productos tienen garantía de 2 años y si alguno de ellos no cumple con tus expectativas, tienes hasta 365 días para devolución.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good selection
Good choice quality and price
Previous delivery and service was…
Previous delivery and service was excellent, hence I am using them again.
Ha sido un placer.
Great website
Great information / specification on…
Great information / specification on the website for each item and great customer service
negligent
After more than a month, they have lost my order, they re-sent, they guaranteed delivery date before Christmas, and now they cannot guarantee delivery. Customer service answers by clicking the same phrase always

Reply from Beliani.es
Easy transaction
Customer service excellent
Customer service excellent, delivery experience top class.
The website is very jumpy
The website is very jumpy, which makes it difficult to view the furniture properly.
Great webshop!
Great selection of products. Thorough product information. Good prices. Great functionality and check-out process. Recommended!
Products are not well made
Products are not well made, mine arrived broken but they only give you 24h to make a complaint otherwise they do nothing about it. Sizes for beds are off- my mattress is 180x200 so I purchased a bed the same size. It has huge gaps in each side so the mattress moves all the time. The way its designed to sit against the wall the pillows fall down all the time. They boast about a 365 day return policy to get a store credit - yet they ONLY accept returns if you have the original box. Can you tell me who holds onto a massive box for 1 year? Much less more than a few days? So thats their trick. Now I have a broken bed and an ineffective product but I cannot exchange it because I'm missing the exact same cardboard box it came with. A joke!

Reply from Beliani.es
so far so good..thanks
Easy checkout process
fantastic website
the payment process was a…
the payment process was a bitcomplicatedother than that it was a good transaction
Very happy with all aspects of this…purchase
Very happy with all aspects of this purchase, from ordering, to delivery to seeing the beautiful item I ordered.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







