Beliani.es Reviews 

1,452
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We placed an order with Beliani, but then realized the delivery date didn't work for us because we weren't home. I contacted customer service, and they organized everything perfectly. The delivery wen... See more

Rated 5 out of 5 stars

I used Beliani's services. I purchased numerous products, including beds, tables, chairs, dressers, lamps, and accessories. Everything is of very good quality and simply beautiful. Thank you so much,... See more

Rated 1 out of 5 stars

never buy enything from this company. Every furniture more or less was something wrong with or damage. Longer delivery time than said. Missing parts, broken umbrella, missing screwholes. I order... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

Beliani es una empresa online de origen suizo y una de las compañías en Internet que registran mayor crecimiento en los últimos años, ofreciendo mobiliario de alta gama a precios asequibles. Disponemos de una gran variedad de muebles y accesorios de interior y exterior, de la más alta calidad. Envíamos nuestros productos desde el almacén directamente a la casa del cliente. Todos nuestros productos tienen garantía de 2 años y si alguno de ellos no cumple con tus expectativas, tienes hasta 365 días para devolución.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(1,452)

179 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

negligent

After more than a month, they have lost my order, they re-sent, they guaranteed delivery date before Christmas, and now they cannot guarantee delivery. Customer service answers by clicking the same phrase always

December 21, 2021
Unprompted review
Beliani.es logo

Reply from Beliani.es

Lamentamos la situación con su pedido. Se trabajó para solucionar el problema y que la entrega fuese lo antes posible. Durante estas epocas de alta demanda, los tiempos de entrega varían considerablemente. Nuestras disculpas por la molestia ocasionada.

Rated 1 out of 5 stars

Products are not well made

Products are not well made, mine arrived broken but they only give you 24h to make a complaint otherwise they do nothing about it. Sizes for beds are off- my mattress is 180x200 so I purchased a bed the same size. It has huge gaps in each side so the mattress moves all the time. The way its designed to sit against the wall the pillows fall down all the time. They boast about a 365 day return policy to get a store credit - yet they ONLY accept returns if you have the original box. Can you tell me who holds onto a massive box for 1 year? Much less more than a few days? So thats their trick. Now I have a broken bed and an ineffective product but I cannot exchange it because I'm missing the exact same cardboard box it came with. A joke!

October 15, 2021
Beliani.es logo

Reply from Beliani.es

Al realizar un pedido en nuestra tienda, por consiguiente usted está de acuerdo con los Términos y Condiciones de Beliani, en donde se específica tambien la Garantía de nuestros productos.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look