Avoid this company – possible scam I strongly advise people to stay away from this company. After taking payment, they completely stopped responding when I requested a refund. I’ve sent multiple emai... See more
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No Customer Service
I would give Belier less than 1 star If I could. Purchased a t-shirt from these guys on 9th April and it's now 5th May, still waiting for a refund but seems like nobody from the other end has not been bothered to check on emails. Overall a very poor experience from these guys, it's such a shame because they do a great range of stylish products, but not delivering on customers expectation. I hope someone from customer service gets back to me after they've read my review, and gets in contact.
Never ever buy from this shop
Never ever buy from this shop. No customer service, no answers nothing. They will bill you for anything they can, incorrectly. Made two orders, issues first time, same thing second time.... Save your time please.
I had a terrible experience with…
I had a terrible experience with Bélier!
Very bad customer service – they don’t respond to issues. Complete scam. Do not buy from Bélier!
SCAM
SCAM! Paid for next day delivery few days later package still not sent out. Got an email from them saying they will keep me updated, few days more and still no update asked to cancel the order and get a refund and they stopped responding! Very unprofessional will never deal with them again! Now I have to do a chargeback with my bank because they are SCAMMERS and are not responding!
Awful customer service
Awful customer service. Basically get a reply of ‘Nothing we can do, too late’ when I emailed minutes after placing an order for some help, got no response until they decided to post the order then reply saying. Too late
Good Quality Product and Good Service
I have bought from Belier quite a few times now and the quality of the clothing is very good and looks great.
The customer service is also very good, I had to return some 1/4 zips as I needed them slightly bigger and Julie was extremely helpful in facilitating the return.
Fantastic quality clothing at fantastic…
Fantastic quality clothing at fantastic prices !! Modern and smart whilst keeping that individuality about it ! Belier ticks all the boxes.
Always quick to respond to any concerns regarding returns and item queries.
Nothing but positive experiences
Will buy time and time again
Cheers Tom
Shirt shrunk after washing to the…
Shirt shrunk after washing to the manufacturer instructions. Customer service were extremely rude and unhelpful, expensive shirt for ridiculously poor material. Avoid at all costs awful company don't waste your money
Order a black1/4 zip funnel neck knit…
Order a black1/4 zip funnel neck knit and it was one of the worst quality neck knit I’ve bought don’t buy from their sh*t!!!!
Quality of product is extremely poor…
Quality of product is extremely poor for the price. You would get higher quality in the budget stores. Returned my item and didn’t hear anything for around 10 days. I had to raise a dispute on PayPal to get the to respond to me. Typos all over the place and some passive aggressiveness in the response I got. Not a proper business. Do better.
I had a issue with a coat contacted the…
I had a issue with a coat contacted the team replied in quick time resolved the issue no questions asked. 10/10
Customer service +++
Belier customer service and the quality of clothing is of the highest standard. Quick, prompt and attentive responses when I had an issue with my return (which was my fault) couldn’t recommend enough!!
Falsely advertise shipping costs. Send incorrect orders. Non-existent customer service
Send incorrect orders, slow to rectify (didn't at all in my case) and misrepresent shipping costs. BEWARE.
They advertise one price for shipping (in custom fees) when ordering and then qoute 3x+ that amount when you lodge a return. That's in addition to having sent me the wrong item on an order and not taking any responsibility. On top of this I had to follow up over times to get a response, Julie from customer service kept blaming it on their fulfilment centre. Decent products (nothing beyond what you can get online mind you) but terrible service and misleading practices
Belier is a great clothing brand
Belier is a great clothing brand, offer high quality stuff every time, like with all brands some things hit and miss when it comes to fits but the customer service is exceptional and they sort out refunds quick and efficiently.
If I was to give one piece of criticism it’s those metal branding labels on the clothes, see a lot of brands use these but they fall off after one wash, could do without them!
Favourite brand on the market right now, recommend highly
All positives!
Made several orders with them now and I'm yet to be disappointed. Great quality clothes and happy with the fits!
Weird fit and cheap quality
just some branded dropshipping biz with good looking ads. Quality is shit, and fit is weird too. Would not recommend
Customer servies was fantastic
Customer servies was fantastic! I had a problem which Julie managed to sort for me instantly, thank you! I would definitely recommend Belier; fantastic products.
Absolutely terrible
Absolutely terrible. I have emailed them about 4 times, still not response. I emailed them on Instagram. No response there either. Their live chat link doesn't even work on their website. Straight up scam. I really wish I read the reviews before purchasing, because it looks like I won't have my purchase cancelled. Truly a scam, and honestly needs to be shut down
Julie was amazing and so helpful
Julie was amazing and so helpful! What a credit to the brand!
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