Ordered boots. They arrived promptly but with a tiny fault. Contacted Belle Emporium and they immediately sent pre paid returns label. Once they received faulty boots back they sent a new replaceme... See more
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Yvonne is so helpful I order the wrong size boots amended no problem . Communication great. Received sculpt trousers today so haven't worn just tried on but the material is so soft and rich the price... See more
Wrong item sent. Heard back from customer services who advised my order was sent to another customer and vice versa. They offered a full refund. We all make mistakes so thank you for sorting this.
Before ordering I contacted the store to ask about sizing. Yvonne sent me a message back the next morning with a video showing me the fit and material. I placed an order and the dress arrived the... See more
Company details
Written by the company
Founded in February 2014, by Mother & Fashion Lover Yvonne. Previously a Marketing Executive for Major Blue Chip Clients, Yvonne Fell Pregnant & her suited & booted career was put on hold. Unfortunately after experiencing a very difficult pregnancy and then PPCM ( Pregnancy related heart failure) her daughter also diagnosed with CDH (Congenital Diaphragmatic Hernia) Both Mother & Daughter on Life support Machines, things were touch & go. Thankfully things improved, but Yvonne didnt return back to work while so poorly for a number of months. Her daughter Ava Rose Survived pioneering surgery at Alder hey Hospital & Yvonne fully recovered from heart failure ableit left with severe health anxiety. After two years suffering Mental Health Anxiety, Yvonne channelled her anxious thoughts, focus & attention to her love for fashion......here born was ‘Belle Emporium Fashion’ within her living room, Garage and Bedroom! Subsequently moving to a warehouse and Retail Shop in Warrington, Cheshire. Belle Emporium is a Registered Trademark. Belle Emporium Fashion Ltd is a Registered Company in the U.K
Contact info
Unit 5, 78/80 Old Liverpool Road, WA5 1BU, Warrington, United Kingdom
- customercare@belle-emporium.co.uk
- www.belle-emporium.com
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Carol
Ordered boots. They arrived promptly but with a tiny fault. Contacted Belle Emporium and they immediately sent pre paid returns label. Once they received faulty boots back they sent a new replacement pair. Excellent customer service. Boots are amazing
Fabulous service
Absolutely love my latest purchases from here♥️. Thank you for a fabulous service and amazing products. Merry Christmas xx
Great service and very helpful as my…
Great service and very helpful as my parcel was taking longer because of postal strikes and was reassured id get it on time after them checking tracking for me.
Arrived on time for my night out and wasnt disappointed my shoes are stunning and for being a higher heel than i normally go for were very comfy due to the cushion sole.
Love buying from Belle Emporium for…
Love buying from Belle Emporium for extra special different items of clothing/shoes. Loving my new black sparkly shoes. Excellent company!
Bought some loafers
Bought some loafers, delivered as stated comfortable shoes, will order again . 😊
Fantastic customer service
Ordered a dress in the sale and requested delivery by 13th July- just outside of 5 day delivery. I am pleased to say it has just arrived- really pleased with the dress and fantastic customer service, arriving within 3 days and including a weekend!! Couldn’t have asked for more!
shoes jumpsuit fits…
Love my shoes and I got a jumpsuit fits lovely true to size
I ordered a pair of shoes for work…
I ordered a pair of shoes for work which I only wear in the office. I purchased these the very end of January and they have split in two from the sole all the way through the shoe.
Excellent customer service
Excellent customer service when I had payment issues. Quick delivery. Great purchase can’t wait to buy more things! Fab company
Delighted with the shoes
Delighted with the shoes, and just delighted with the ordering and delivery service. Ordered online and received within 48 hours. Great quality quilted shoes.
Difficulty with payment method
I tried numerous times to use Paypal, which I prefer but just would not go through so had to resort to another method, rather annoying but I have to say I do love the footwear and such good prices
Ordering was easy I was a bit dubious…
A little Gem .. 💕❤️
Ordering was easy I was a bit dubious buying from a site I found on Facebook I won’t lie ! 🤷♀️ Took around a week to receive my purchase.
The sandals I ordered are gorgeous and fit perfect I’ve got fairly wide feet .
Happy customer ❤️💕❤️
Brilliant Customer Service
Brought several items from here now and all have been perfect. Fast response on messages too! Amazing customer service 😊
Excellent company
I always order clothes and shoes from this company ! Excellent customer service , super fast delivery and all been excellent quality for the price I’ve paid. I Will definitely continue to shop with you guys. Thank you
Ordered quite a few times from Belle…
Ordered quite a few times from Belle Emporium as I know their service is always second to non and absolutely love their products! Such a friendly service and always super reliable you won’t be disappointed!
Nice products and very quick delivery!
This was my first time ordering from…
This was my first time ordering from Belle Emporium and it won't be the last my shoes arrived today and I'm so happy with I love them
From the website to the payment and the delivery the whole process was very easy and efficient
I would definitely recommend them
Diamanté biker boots
I received my boots today, look even better than the picture! Really pleased with them, cannot wait to wear them out!
Bought a few things now coco jumpers
Bought a few things now coco jumpers, boots, dresses, lounge suits etc everything really nice quality true to size and really fast delivery. Very helpful and honest advice too
Great products
Great products, excellent service. Very quick on the delivery.
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