Bellefever Reviews 203

I placed an order for the bracelet with name charms and every step of the way Belle Fever informed me about what stage my bracelet was at. Awesome customer service!! I couldn’t be happier with my purchase. I absolutely love it!!
Thank you Belle Fever I’m really impressed with all aspects of my order.

Amazing service and beautiful necklace, I've ordered another item for my friend as a present as the items are just beautiful

I have been ordering from Belle Fever 3 times. First was 2 name necklaces for my daughters which are so beautiful and smooth. Second was bangle and bracelet for my friend and her daughter. Third was my personalised necklace with drawing and 2 pairs of beautiful butterfly earrings, 1 pair is a gift from belle fever for my birthday. I love all of them. I am so greatful to found this company! Customer service is great, very friendly and so patient! Great quality! All my orders were received earlier than expected! Will surely be back and order again.

Fantastic service, great products, kept up to date with progress of my order, couldn’t ask for a better service, highly recommend belle fever 🥰

ABSOLUTE DISGRACE - DO NOT USE THEM!!!!!!!!!!! I WISH I COULD UPLOAD HOOTOS TO SHOW MORE. I OUT ONE IN MY PROFILE PIC

Further update

DO NOT BE FOOLED BY THE REPLY FROM THIS COMPANY..I DO NOT YET HAVE MY MONEY BACK ONCE I DO I WILL UPDATE FURTHER. THEY HAVE DECLINED TO SEND ME THE PHOTOS THEY SAY THEY HAVE BEFORE DISPATCH. PLEASE PLEAEE PLEASE DO NOT USE THEM..THIS WAS A VERY SPECIAL GIFT FOR MY GRANDAUGHTERS FIRST BIRTHDAY IT WAS SHIPPED DIRECTLY TO HER DUE TO.COVID AND THE HUMILIATION AT SENDING SUCH A GIFT I WOULD NOT WISH ON ANYONE!!! PLEASE BUYERS BEWARE!!!!!
I had previousy offered to return the goods to this company. they just make excuses I told them not to call me they keep callbg from Australia!!! . The extent of the substandard product is not just the hinge as they are trying to say this has been fully detailed to them with photographs. It is the whole assembly from paint work, tarnished scratched dirty hinge, dripping paint missing paint work broken ballerina scratchdd lock, the inside is not attached properly the personalised messaged printed in the top is pixilated, the lock does not work. This company are now trying to blame the carrier for this disgrace. I have photographs of the item and in no possible way could this have been done by the carrier. They are not to be trusted now they are trying to blame someone else. They apparently have photographs of the item before it left them. This does not happen in transit.
UPDATE
Omg this company is relentless they are calling me offering a replacement. I have refused and they still keep calling. I have requested my money back yet again! DO NOT BUY FROM THIS COMPANY!!!!
I ordered a custom made jewelry box for my Grandaughter. The item was shipped directly to her due to the COVID situation. The item arrived broken dirty and not assembled correctly. The lock does not work the paint was uneven the hinge at the back had split the wood and is hanging off
the company do not reply to emails or phone messages.
DO NOT USE THIS COMPANY THEY ARE A DISGRACE.

I have replied to you via email and as discussed I have no confidence in your product and wish my money to be refunded in full. I have set you photographic evidence of all of the issues.

I’m so disappointed bought a photo engraved pendant for my mum who’s parents both passed away suddenly. Her birthday is coming up and the present is awful, you can’t see my grandparents faces or the picture the jewellery itself is tainted and tacky. The picture they send me was not the way it looked be aware they photoshop this before they send it, they offered me another one which I declined as it would have turned out exactly the same way. There is no where in this website to uploads the photo difference, size shape, colour and quality totally different to the draft they send through. Don’t buy!

I purchased a necklace for my daughters birthday it was more beautiful than I ever expected my daughter loves it. Will definitely be buying more stuff also kept in touch during the making process. Thank you Belle Fever

I love my daughter's name necklace!

I ordered a name necklace for my 4 year old daughter and it came out perfect just as I imagined it would be :) Highly recommend!

Ordered a photo engraved pendant first one came could not even see a person on it blamed picture I sent them sent new picture replacement was no better and do not answer complaints brush over what you are saying and you have ABSOLUTELY NO CHANCE OF GETTING MONEY BACK £70 TOTALLY WASTED AVOID AT ALL COST
Edited after reply the pictures sent are nothing like the finished object that customer receives your replies only offered to send the chain that hadn’t been sent with the pendant and did nothing to address the fact that I wasn’t happy with the product as you can see from other reviews on this page the photo engraved items advertised are not anything like the ones that customers receive.

I ordered a tree of life necklace for mothers day at late notice, and Belle Fever were absolutely amazing to deal with through the whole process! I have never been more impressed with someones customer service before.
Even though there were 2 stones missing, the product came out absolutely gorgeous, and my mum loves it. Delivery was extremely quick, and Belle Fever communicated updates throughout the whole process. In light of receiving the necklace without without the 2 stones, once contacted, Belle Fever replied immediately apologising and offering to fix it straight away. My mum didnt mind and it wasnt a big deal, she had others she wanted to put in anyway. Even though I mentioned this to Belle Fever, they sent a necklace to me for free (extremely kind of them).
I cant thank Belle Fever enough for such the amazingly great service provided.

I fell in love with Belle Fever's jewellery pieces looking online. I loved the handcrafted personalised touch. I was hesitant about buying jewellery online because i had been burnt before.
The customer service i recieved while designing my personal piece was incredible. The staff helped promptly with every question i had (and i had a ton!). They double and triple checked my order with me. I was that pain of a customer who changed their mind last minute and still they were professional, caring and genuinely cared that i was getting exactly what i wanted.
They walked me though every step from design layout, to payment and shipping (heaps of anxiety for me) to informing me of when it got dispatched and i was able to track my package.
The jewellery arrived and not only was it everything i had hoped for, (i cried when i opened the package because it was perfect and carried so much meaning to me) but it was amazing quality, and has held up amazing well over the last 4 years of everyday wear. I have sent many of my family and friends to Belle Fever, because i know and trust that the company is reputable, has quality pieces, caring, professional, and has the highest stanard of customer seevice that i have ever encounted. . Not to mention the bonus of stunning designs, being able to personalise every part of your design to make it truly unique. Belle Fever is the ONLY place i will get my jewellery from online.

Please tell me why I can’t even read the inscription on my products ! I’m so disappointed. On your promo photos the inscription is clear as day . I can hardly see it on my canister and leather band charm .
Gifts were for a deceased loved ones family

Once they have your money they are in no rush to meet any expectations or special requests that they promise to strive to meet for you. You get no order progress updates as they promise with their service. My husbands birthday has been and gone and I'm still waiting on his birthday present I'm so angry, upset and feel so let down to the point I wish I hadn't bothered. I have written a review on their website but they have the rights to only place the best ones on their site so dont be fooled!