I sent for replacement bands & I could not have had better service from Belle Fever. I was kept informed all through with my package, on its journey to me here in the UK. No complaints at all. I just... See more
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See what reviewers are saying
Every year, I am always wanting to give a gift for my loved ones and Belle Fever is always my to go. Belle Fever never ceased to amaze me with this beautiful, elegant designs. My husband loves our mat... See more
Company replied
I ordered a white leather personalised bracelet and it is amazing! They are a very responsive team if you have any questions regarding your order and they are super friendly, I would highly recommend... See more
Company replied
Oh my god it’s arrived and has exceeded my expectations beyond belief. I’ll admit I was dubious when ordering as I wasn’t able to see anything physical, but so glad I did it. Your work and attention t... See more
Company replied
Either a Scam or just truely terrible!
Either a Scam or just truely terrible!! No information on order times even in confirmation email so asked to cancel three minutes after purchase but they wouldn't allow. They said they would put my order on a priority list but then it passed the priority time and way beyond even standard timeline. No reply to email so had to cancel with bank and was thankfully reimbursed two months down the line. Then they email me with a photo of the 'completed product' (maybe just computer generated?) saying they will post it and the money will be reversed which of course I wasn't very happy with by this point. I recieve an email saying its been shipped and still never received almost another three weeks later. There clearly was never a product at all three months later. Would avoid at all costs.
EDIT IN REPLY: You replied to say I couldn't cancel before the reply to say my order was even accepted so you can't tell me it was being worked on within minutes. Terrible practice lying to customers.
You yourself advised me the usual time line was 5 weeks, I was put on the priority list apparently and 6 weeks later I cancelled the order through my bank as I hadn't heard anything. Then and only then did you quickly send an image.
You emailed confirming shipping and explaining the bank would reimburse you if the product was recieved and genuine but YET ANOTHER LIE, as you now state it never left you.
Thank goodness I saught help from my bank and was able to order another present for my friend although it was far too late.
Shocking customer service.
September 22, 2021
Unprompted review
Reply from Bellefever
Hi Gemma, we are disheartened to see your review as we are a legitimate family business that has created personalised pieces for over 9 years for thousands of customers worldwide. I can see that you placed an order and requested for it to be cancelled when we had already started working on your order. We had advised you of this and still offered assistance. Our timeline is displayed all over our website and you are emailed of updates as well as our timeline for our handcrafting process as we hand cut and create all our designs from scratch. As discussed we did place your order in priority and completed it before our stated timeline. I apologise if this still didn't feel fast enough for you, however, we can not compromise on quality and make sure that each design still undergoes each process that is required.
I can also confirm that your order was not sent as your order is not paid for and the funds are refunded back to you, we had advise you of this and provided a sneak pic which is an actual photo of your order and not a "computer generated" one you have accused us of. We have already spent materials, time and even paid for postage ready to send your order but had held your order as payment had not been made for it. As mentioned, we are happy to send your order once payment has been made. I have sent you an email to assist your further in regards to your concerns, if you could kindly check. Thank you
I'm beyond thrilled with my bracelets
I'm beyond thrilled with my bracelets, they are exactly the way that I wanted them to be. Thanks to Dale also for his continued support and help, I hadn't got a clue so his help was so much appreciated.
I will definitely be recommending you to my family and friends.
Thank you so much ☺️
September 10, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing your review with us. :) Hearing these kind words pushes us to continue providing exceptional service and quality designs at all times :) ❤ We love that we could go above and beyond for you and that we delivered which is our ultimate goal ❤ We appreciate your continued support, love, and trust in us and we cannot wait to create other designs for you soon ❤
Amazing!!!
I bought two cylinder keepsake necklaces for my brother and I. I got the one with the wing charm. They’re amazing, I’m so happy to have something special for my father to have with me at all times. The costumer support is amazing and they’re all really nice people. Wonderful shop, good quality products too.
August 29, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing your review with us Willow, it means so much to us ❤ I am sorry for your loss ❤ We are so honoured that we could help create such a special piece for you and your brother in memory of your father ❤ Going above and beyond for you is what we aim for and we are so happy we delivered ❤ Thank you once again for your support and love and we look forward to seeing you again soon ❤
Special bracelet
I bought the bracelet for my husband with our 3 grandchildren’s names on, he absolutely adores it… it’s beautifully crafted & well presented, i would definitely recommend to family & friends & definitely be ordering from here again… staff were so very helpful too when i posted a query & prompt to reply, thanks again 👍💜
August 13, 2021
Unprompted review
Reply from Bellefever
Thank you so much for your review, Carolyn :) Hearing these kind words pushes us to continue providing exceptional service and quality designs at all times :) ❤ We love that we could go above and beyond for you and that we delivered which is our ultimate goal ❤ We appreciate your continued support, love, and trust in us and we cannot wait to create other designs for you soon ❤
Couldn’t be happier
Couldn’t be happier with my necklace..loosing my dad has been extremely hard but I feel like now his always with me thank you so much
August 11, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing your review with us Michelle, it means so much to us :) We are so happy to hear that we could help create such a special piece for you in memory of your dad ❤ Going above and beyond for you is what we aim for and we are so happy we delivered :) Thank you once again for your support and love and we look forward to seeing you again soon ❤
Love this place
Love this place, bought a bracelet for my partner and it was beautiful, I loved it and she loved it. Would definitely shop here again. ***** and would definitely recommend. Not too pricey either. I Have caught the bellefever as I love it.
July 19, 2021
Unprompted review
Reply from Bellefever
Thank you so much for your review, Peter :) We are elated that we could help you create something so special for your partner and that she loves the design ❤ We truly appreciate your support and love and cannot wait to create another special design for you soon :)
Check out the fabulous services Belle Fever offer
Check out the fabulous services Belle Fever offer and the designs they achieve for you. 100% plus for this wonderful company, I would not go anywhere else. Keep you informed every step of the way and customer service is the best I have ever used.
July 17, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing with us your review Dean, it means so much to us :) We are so happy we could help you create this special design as a keepsake to keep your loved one close to your heart all the time <3 We love that we could go above and beyond for you and that we delivered which is our ultimate goal ❤ We appreciate your continued support, love, and trust in us and we cannot wait to create other designs for you soon ❤
I love my Spotify Musical Keyring
I love my Spotify Musical Keyring, it is superb. Belle Fever is an excellent designer and the customer service is top notch, will definitely be purchasing more designs soon :)
July 14, 2021
Unprompted review
Reply from Bellefever
Thank you so much for your review, Sebrina :) Hearing these kind words pushes us to continue providing exceptional service and quality designs at all times :) ❤ We love that we could go above and beyond for you and that we delivered which is our ultimate goal ❤ We appreciate your continued support, love, and trust in us and we cannot wait to create other designs for you soon ❤
Love the barclet would defo recommend…
Love the barclet would defo recommend for kids and adults present
July 10, 2021
Unprompted review
Reply from Bellefever
Thank you so much for your review, Shaz :) We are elated that we could help you create something so special and you love the design ❤ We truly appreciate your support and love and cannot wait to create another special design for you soon :)
Stunning jewellery
I shopped here a few times stunning jewellery and customer service so friendly and helpful a great company
July 4, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing your review with us, it means so much to us :) We are so happy to hear that we could help you create something so special ❤ Going above and beyond for you is what we aim for and we are so happy we delivered :) Thank you once again for your support and love and we look forward to seeing you again soon ❤
I was given a keyring with my…
I was given a keyring with my grandchildrens photo and their names on little ppl attached to it. I purchased the rest of my grandchildren and added them. I then purchased a bracelet with my whole family on it. I'm rapt. It was done quickly and the price was great. I was so excited to receive both pieces. Very well made and I will continue to buy more. Thank you so much.
July 3, 2021
Unprompted review
Reply from Bellefever
Thank you so much for your review, Maureen :) Hearing these kind words pushes us to continue providing exceptional service and quality designs at all times :) ❤ We are so happy we could help you create this special design for you and you love the design, it means so much to us :) We love that we could go above and beyond for you and that we delivered which is our ultimate goal ❤ We appreciate your continued support, love, and trust in us and we cannot wait to create other designs for you soon ❤
Beautiful Jewellery
Amazing company with fantastic customer support I’ve had a few items now and just ordered a few more I’m obsessed with the quality & price and that I always get great communication & a follow up to make sure everything is ok with my item once received i would recommend to anyone & everyone for stand out jewellery x
June 10, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing your review with us, Lisa it means so much to us here at Belle Fever :) We are so grateful for your support and love, and for allowing us to help you create something so special 💗 Going above and beyond for you is what we aim for and we are so happy we delivered :) Thank you once again for your support and love and we look forward to seeing you again soon 💗
Amazing gift!
Ordered 5 children charms to dangle off a necklace for my mums 40th birthday. They are perfect and such a amazing, thoughtful gift! Through out my whole time ordering with Belle Fever I received outstanding customer service and super quick delivery! 100% recommend.
June 10, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing your review with us, it means so much :) We are elated that we could help create something so special for your mum's 40th birthday 💜 Hearing these kind words pushes us to continue providing exceptional service and the highest-quality designs :) We truly appreciate your support and love and look forward to creating many more special designs for you soon.
Absolutely stunning
Absolutely stunning!
Communication is excellent. You are informed of the whole process. Delivery was quicker than I expected. The jewellery is so beautiful I cried. I can now take my dad everywhere I go.
Thank you so much
June 9, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing your review with us Lisa, it means so much to us :) We are so happy to hear that we could help create such a special piece for you in memory of your dad ❤ Going above and beyond for you is what we aim for and we are so happy we delivered :) Thank you once again for your support and love and we look forward to seeing you again soon ❤
Bracelet
Beautiful standard and beautiful looking Bracelet bought for myself and have to buy a 2nd one for my daughter because she keeps trying to take mine.😃
June 4, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing your review, it means so much to us :) We are elated that you love your bracelet and we could help create something so special for you ❤ Your support and love is greatly appreciated and we cannot wait to create another design for your daughter in the future :) Thank you once again for choosing Belle Fever.
I ordered a chain for my sons…
I ordered a chain for my sons girlfriend as a present for her 16th birthday and it was a Angle in my heart necklace and it was in remembrance of her uncle who had past a year prior. Every step of the way they keep me informed.which I thought was amazing they told me how long it was going to take and there prices aren't bad.when the necklace arrived it was absolutely beautiful and it looked really expensive plus the box it comes in plus they send a bellefever bag which was gorgeous all round brilliant for the price.I would highly recommend buying of Bellefever cause I will be ordering from them again.
May 27, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing your review with us Maura, it means so much to us :) We are so happy to hear that we could help create such a special piece for your son's girlfriend ❤ Going above and beyond for you is what we aim for and we are so happy we delivered :) Thank you once again for your support and love and we look forward to seeing you again soon ❤
Bad experience with belle fever
Bad experience with belle fever. I placed an order and all seemed fine to begin with they sent me an imagine of how my order would look, when it arrived it was poorly designed and nothing like the image they sent me. I emailed them saying I am unsatisfied with my purchase to which they replied which I thought yeah great. Then I replied back to them and asked for a refund and I would return the item, to which I’ve heard nothing back.
May 25, 2021
Unprompted review
Reply from Bellefever
Hi Abigail, I am very sorry to hear of your experience. I can see that we have replied to you about your concerns in regards to the size and photo image and we haven't received a reply or another email from you.
We, however, wanted to assist where we can, so I have sent you another email. If you could kindly check and reply, we would appreciate it. Thank you
I would recommend this company to…
I would recommend this company to everyone. The ordering process, customer support, quality and delivery of pieces is second to none. I would give 5 stars all the way xx
May 17, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing your review with us Gaynor, it means so much to us :) We are so happy to hear that we could help you create something so special ❤ Going above and beyond for you is what we aim for and we are so happy we delivered :) Thank you once again for your support and love and we look forward to seeing you again soon ❤
I just received a necklace I had made…
I just received a necklace I had made for my best friend and omg I love it ! It is absolutely beautiful.
She is going to be so happy when she receives it.
I will definitely be purchasing from this company again in the future :)
highly recommend.
May 16, 2021
Unprompted review
Reply from Bellefever
Thank you so much for your review Holly :) We are ecstatic that we could help you create something so special for your best friend for you and we truly hope she would love it as much as you do 💜 Your support and love is greatly appreciated and I cannot thank you enough for choosing Belle Fever :) We look forward to creating many more special designs for you soon 💜
Perfect! Great company
I ordered a leather personalised bracelet in memory of my beloved dog
When I received it it was perfect I have small wrists and was delighted how well it fitted as they have a range of sizes to choose from unlike other places which will only offer one size
I could tell straight away that it had been made with care
Cannot recommend Bellefever more highly
May 15, 2021
Unprompted review
Reply from Bellefever
Thank you so much for sharing your review :) We are so happy we could help you create something so special in memory of your beloved dog and you love the design 💜 Your support and love is greatly appreciated and we cannot thank you enough for choosing Belle Fever :) We look forward to creating many more special pieces for you soon.
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