Belvedere Clinic Reviews 

322
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

These people are scammed especially Terry. Telling myself and my partner about he's big house and property in Spain.. actually asking my partner to sort out his boikers snd he could not even give h... See more

Company replied

Rated 5 out of 5 stars

Just got home from Harley street after having my breast surgery.. Mr Prakash and all the team were absolutely fabulous. Explained every single detail so I felt very confident and safe. Got myself a ne... See more

Company replied

Rated 1 out of 5 stars

Please DO NOT go anywhere near this clinic. Numerous people have had money taken from them and not received their surgery. Also please read their latest CQC report; Those that didn't get their surger... See more

Rated 5 out of 5 stars

I wish Trustpilot did a video option, I'd love to look you guys in the camera and really tell you how professional and health orientated the clinic are. Belvedere treated me like family when I had my... See more

Company replied

Company details

  1. Plastic Surgery Clinic

Written by the company

The Belvedere Clinic is a cosmetic surgery clinic based in London near Kent & Essex. We have a range of cosmetic surgery available for both women and men including breast enlargement, liposuction, tummy tuck, breast reduction and PRP hair restoration.


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3.3

Average

TrustScore 3.5 out of 5

322 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically takes over 1 month to reply

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3.3

All reviews

(322)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Belvedere are one of the cleanest

Belvedere are one of the cleanest, most professional and highest quality clinics from the many I have been to. I'm always recommending Belvedere to my friends. It is so obvious to me that the company is being 100x better than their rivals. The minute I step through the door or get on the phone with the clinic I am always comforted by their politeness and excellent customer service. The ladies in the office are always calling me back at the first free minute they get! I am currently in the process of my 2nd surgery with the clinic and I am dying to see the results that I am use to!! Keep up the standard guys!

April 21, 2021
Unprompted review
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Reply from Belvedere Clinic

Dear Demetris,

Thank you for such a glowing review! We’re thrilled to hear that you’ve had consistently positive experiences with us and that you chose to return for your second surgery. Your kind words about our customer service and professionalism mean so much to us, and we’re always happy to welcome you back for any future procedures you may require!

Best wishes,
The Belvedere Team

Rated 5 out of 5 stars

Amazing social media.

April 19, 2021
Unprompted review
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Reply from Belvedere Clinic

Dear Andreas,

Thank you for your short and sweet review! We’re glad to hear you’re enjoying our social media, and we appreciate your support!

Best regards,
The Belvedere Team

Rated 4 out of 5 stars

I would never recommend the clinic

I would never recommend the clinic. I saved for years to have a nose job done and in 2013 it was done but was done so bad 2 years later I had to have correction surgery done. I've been left with a huge scar on my nostril and lumps on the side of my nose. I have tried to complain and spoke to a solicitor but nothing could be done. My confidence is on the floor and I hate what I see. The clinic took my money and didn't care about what they have done to me. 8 years on and I'm still suffering. Do not waste your money do not use this clinic.

April 18, 2021
Unprompted review
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Reply from Belvedere Clinic

The Provider prides itself on it's excellent results on any procedures that it carries out. If results are not acceptable to the client/patient, the client/patient will be invited back in for further consultation and if possible, remedy.
We understand that a procedure was carried out in 2013 and a further procedure was carried out in 2016. If Ms Phillips would like to contact us or send us photographs of any of her concerns, then we will deal with this matter appropriately in the interest of the client/patient welfare.

Rated 5 out of 5 stars

Was a bad start but excellent finish.

I would like to start by saying I had a bad experience with one of the Belvedere clinics surgeons and was far from happy with the results from the liposuction to 3 areas which should of been vaser lipo from start to finish dealing with the staff members involved was horrific with no response and the full story would not fit in this review, however me and my partner have been here multiple times and have recommended this place to multiple people because before these staff were here it was such a inviting professional place. After dealing with Phillip at the Belvedere and going through the whole experience with him and understanding their story with the surgeon and staff involved in my surgery, it has now been confirmed these these staff have been fired and taken to court for trying to defame the clinic. I now cannot fault the Clinic, they have handled my issues excellently and have arranged for me to have revision Vaser surgery to get the results I originally was promised. Really excited & will leave another review with my results.

April 16, 2021
Unprompted review
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Reply from Belvedere Clinic

Hi Keiran
Thank you for your fabulous review. It has been a pleasure to assist you. As you know, your problems have centred around ex members of staff. Be assured that when you have your vaser surgery we will ensure that you receive the best possible procedure and will assist you in every way that we can.
Thank you once again.

Rated 5 out of 5 stars

Excellent

Excellent, friendly customer service.

April 15, 2021
Unprompted review
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Reply from Belvedere Clinic

Dear Althea,

Thank you for your lovely feedback! We’re so happy to hear that you experienced excellent and friendly customer service during your time with us. Your review means a lot to us!

Best regards,
The Belvedere Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience, for My 1st cosmetic surgery it was so smooth and I felt at ease completely.
I would recommend this place to any one. 😊😊

April 10, 2021
Unprompted review
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Reply from Belvedere Clinic

Dear Charly,

We’re thrilled that your first cosmetic surgery experience was so smooth and that you felt completely at ease throughout the process! Thank you for your recommendation and for sharing your positive experience—it truly means the world to us.

Warm regards,
The Belvedere Team

Rated 1 out of 5 stars

Unprofessional & unreliable clinic!

Such an unprofessional clinic - I wouldn’t waste anymore time or money here ever again!
I booked a consultation that was then changed times 3 times to suit the clinic, I got there and it was overly busy and had to wait outside for 20 minutes. I was then invited in and dealt with paper work, after 5 minutes before finishing my client form I was taken by the receptionist to my room where another client who still hadn’t finished her apportionment and was rushed out so I could come in. My appointment was very rushed and he didn’t answer so many of my questions that I wanted to ask. I then had to wait to see Mia who was going to show me different size of implants for me to try, however they was a two hours delay and the clinic told me to wait outside. After 30 minutes of waiting they told me to go home and wait for Mia to phone me back. However it’s now week and a half later and Mia still hasn’t called. I have chased every day since and all I get told is that I will be receiving a phone call that same day. I’ve given up with them, there so unprofessional, unreliable and if they can’t even call me back what will they be like during my surgery.

I’m taking it as a blessing disguise and things happen for a reason, I will defiantly not be going to Belverdere clinic for any of my surgery’s!

March 29, 2021
Unprompted review
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Reply from Belvedere Clinic

All our patients/clients are seen by appointment which is arranged between the clinic and the patient/client. However, due to COVID19 restrictions, sometimes consultations overrun and this is purely because patients/clients sometimes need information on other procedures which the clinic has not been aware of, and so the clinic has no way of knowing how long the consultation is going to run for. Because these operations are so important to clients, the needs of the client are put first. This may create a situation where some clients/patients are kept waiting.

In order to answer questions, the surgeon would have to have the question put to them by the client/patient and if they are not asked a question then they cannot answer.

With regards to waiting for Mia, our patient co-ordinators do not show different sized implants. This is left to the surgeon

Unfortunately, we have to ask patients to wait outside the premises because of the rules and regulations concerning the pandemic. This is not something that we enjoy doing but we have no choice.

Mia has stated that she has never spoken to you and she did not make a promise to call you back. We are a specialist cosmetic surgery clinic that has been established since 1983 and have one of the best and most technologically advanced operating theatres in the UK. Many of the medical personnel have been working with the clinic for approximately 25 years and so we find this stance quite unusual, but if you would like to make a further appointment we would be delighted to see you at an appointed time and if you could write all your questions down , each one will be dealt with individually.

Rated 4 out of 5 stars

breast enlargement surgery…

I had breast enlargement surgery carried out in December 2020 with Dr Shadi, my experience from start to finish was very positive! Now just over 3 months post op and I am super happy with the result, I have confidence like never before all thanks to you guys! I was extremely nervous but the receptionists, nursing team, op team and surgeon all made me feel so comfortable and the aftercare has been great despite Covid! Worth every penny and so happy I finally went for it!

March 20, 2021
Unprompted review
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Reply from Belvedere Clinic

Dear Naomi,

We’re so pleased to hear that you we’re super happy with your results and that your confidence has been boosted! It’s wonderful to know that our team made you feel comfortable and supported throughout your surgery, especially during these challenging times. Thank you for your kind words and for trusting us with your care!

Best wishes,
The Belvedere Team

Rated 5 out of 5 stars

Recently had my boobs done and couldn’t…

Recently had my boobs done and couldn’t be happier! Operation was done by Dr Alberto Di Giuseppe. Staff are always there to help and my whole experience has been brilliant so far! Thank you!

February 27, 2021
Unprompted review
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Reply from Belvedere Clinic

Dear Courtney,

Thank you for your lovely review! We’re thrilled that you were so happy with your breast surgery results and that Dr. Di Giuseppe and the team provided brilliant care throughout your experience. We truly appreciate your kind words and would be happy to welcome you back any time!

Warm regards,
The Belvedere Team

Rated 4 out of 5 stars

Had great results from Dr Davide and…

Had great results from Dr Davide and the nurses (Esther and Lukeman) were so friendly and helpful. Administrative side could have been better

January 24, 2021
Unprompted review
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Reply from Belvedere Clinic

Dear Anna,

Thank you for sharing your experience! We’re so glad to hear that Dr. Davide and the team provided excellent care and that you were happy with your results. We also appreciate your feedback on the administrative side and have been working diligently to improve that area of our service. Your comments are invaluable to us!

Best wishes,
The Belvedere Team

Rated 5 out of 5 stars

Breast enlargement

I had a breast enlargement by Dr. Costantino Davide in December 2020.
I am absolutely in love with them, he done a fantastic job.
The people are very friendly, the place is immaculate and very clean.
Most definitely recommended.

January 17, 2021
Unprompted review
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Reply from Belvedere Clinic

Dear Roxy,

We’re so happy to hear that you’re in love with your breast enlargement results and that Dr. Davide did such a fantastic job! It’s wonderful to know that you found our clinic friendly and clean. Thank you for your kind recommendation!

Warm regards,
The Belvedere Team

Rated 5 out of 5 stars

Nearly 7 weeks post op for breast…

Nearly 7 weeks post op for breast augmentation (dr Costantino Davide). I had a stress free experience here at the Belvedere. Dr Davide is very knowledgeable. A man of few words however he did make me feel at ease and he also has a sense of humour! He recommended the size based on my measurements. So far he has done a fantastic job! My results are amazing and loving them more as they settle each week.
The Belvedere can be hard to reach sometimes, as they have been extremely busy recently. Especially trying to keep things going with Covid. All my questions were answered eventually though so no problem!
The nurse Esther is a credit to the Belvedere! She looked after me on the day of surgery (I was a very nervous patient). Esther also saw me again for 2 post op wound checks, as well as telephone checks. She’s very knowledgeable and caring. All in all a great experience, one I will never forget! Anaesthetists were all lovely. Reception ladies are all welcoming! So confused at the comments regarding reception on here! They are lovely! I would come back here again if I ever wanted to. Thanks for my amazing boobs ☺️UPDATE:
Just wanted to write an update, as I’m now nearly 4 years on from my surgery, and I still have the same throughts. Haven’t had a single problem with my implants, it’s the best thing I’ve done for myself!

January 12, 2021
Unprompted review
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Reply from Belvedere Clinic

Dear Jasmin,

Thank you for such a detailed and heartfelt review! We’re thrilled to hear that you had a fantastic experience with Dr. Davide and that your results were looking better each week. We’re also so glad that Esther and the rest of the team helped make your journey stress-free. Your kind words about the team and your overall experience truly mean the world to us!

Best wishes,
The Belvedere Team

Rated 5 out of 5 stars

I had my breast augmentation at the…

I had my breast augmentation at the Belvedere Clinic and my experience from start to finish was everything I hoped it would be. All the staff were very informative and caring and I’m so happy with my results. I’m now nearly 5 weeks post op and the after care has been amazing! I would highly recommend this clinic.

January 4, 2021
Unprompted review
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Reply from Belvedere Clinic

Dear Freya,

We’re so pleased to hear that your breast augmentation experience was everything you hoped for and that you were happy with your results! It’s great to know that you felt informed and cared for throughout the process. Thank you for your kind recommendation and for sharing your positive experience with us!

Warm regards,
The Belvedere Team

Rated 5 out of 5 stars

I am now 2 weeks post op after having…

I am now 2 weeks post op after having breast augmentation with the Belvedere clinic. My surgeon was Alberto di Giuseppe. I can not thank everyone who works there enough. They have all been so lovely, helpful and genuinely caring. I was EXTREMELY nervous about having the procedure done and on the day of the surgery I was made to feel so comfortable and at ease. I was able to have 2 consultations with my surgeon prior to surgery and even changed my mind on the size of implants the night before my op and they was able to do this for me which was amazing!! When I woke up from surgery the nurse that looked after me couldn’t have done any more for me! The theatre staff also made me so calm and feel safe.
I felt so looked after throughout my stay and the aftercare has also been amazing. They have always been a phone call away to answer any questions or concerns I have had.
I am so so happy with my results and would definitely recommend the Belvedere to anyone thinking about having surgery. Don’t be put off by the bad reviews!!
Thank you to everyone at the Belvedere and I look forward to seeing you for my follow up appointment in the new year! ❤️ X

December 16, 2020
Unprompted review
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Reply from Belvedere Clinic

Dear Georgina

Thank you so much for taking time out to leave us such a lovely review.

We will certainly pass on your kind words to our team. We are delighted you had such a fantastic experience and look forward to welcoming you back to the clinic in the new year.

Please do not hesitate to contact us if we can be of any assistance in the meantime.

Kind Regards,
The Belvedere Clinic

Rated 5 out of 5 stars

Hi amazing staff

Hi amazing staff

I was welcomed to the clinic with a lovely receptionist who put me at ease, I was then admitted by a nurse who was very caring, my op and recovery went well, my surgeon was Mr Giuseppe Alberto after my consultation with him about my op I felt reassured I was in good care, I’m home now and recovering, I would definitely recommend Clinic Belvedere was very well looked after, all of the staff are amazing, thank you to nursing from Ukrainian and Italy nursing my dreams have come true xxxx

December 16, 2020
Unprompted review
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Reply from Belvedere Clinic

Dear Ioana

Thank you so much for taking time out to leave us such a lovely review.

We will certainly pass on your kind words to our team. We are delighted you had such a fantastic experience.

We wish you all the best in your recovery.

Kind Regards,
The Belvedere Clinic

Rated 5 out of 5 stars

Breast Augmentation

I cannot rate this clinic enough !! I booked my breast augmentation surgery during the first lockdown in 2020 at the reduced offer rate.
I had a virtual consultation via zoom and a face to face with Claire & Dr. Constantine Davide.
Both individuals were unbelievably professional and informative. Two weeks after my face to face I was concerned that the implants I had chosen maybe too large for my frame. I called the clinic and was invited back at no further cost for an additional consultation.
My surgery took place on Nov 2nd and from the minute I arrived to the time of discharge every person who I had contact with was so caring, attentive and friendly.
My surgery was a breeze, and so was my recovery. I followed every instruction advised by my surgeon and 6 weeks post op I am beyond happy with the results.

All the members of staff are extremely professional and went above and beyond. Especially Claire as I became impatient with the delay of my surgery due to Covid (which was entirely out of there hands and brat like on my part of I’m entirely honest).
Although I received my surgery at a reduced rate due to a promotional offer, my stay, surgery and aftercare was the same as anyone paying full price.

The clinic have seen me 3 times post op to ensure my wounds were clean and healing nicely, and have contacted me by phone and email also checking in on me. The aftercare has been amazing. Please don’t allow any negative comments posted by other patients deter you from using this clinic.
I am a particularly piccy person and I cannot fault them.
My only critique if I had any at all is that the paint on the walls in reception isn’t very attractive (which bares absolutely no questions of professionalism, safety or capability).

December 15, 2020
Unprompted review
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Reply from Belvedere Clinic

Dear Carly

Thank you so much for taking time out to leave us such a lovely review.

We will certainly pass on your kind words to our team. We are delighted you had such a fantastic experience and look forward to welcoming you back to the clinic in the future.

Kind Regards,
The Belvedere Clinic

Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with Belvedere Clinic. The service provided was extremely helpful and the staff really responsive and caring. I would definitely recommend it, I am so happy with the help received. Thank you.

December 15, 2020
Unprompted review
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Reply from Belvedere Clinic

Dear Tina

Thank you so much for taking time out to leave us such a lovely review.

We will certainly pass on your kind words to our team. We are delighted you had such a fantastic experience.

Kind Regards,
The Belvedere Clinic

Rated 1 out of 5 stars

We were not rejected

We were not rejected , i in fact rejected the surgeon of his offer due to me feeling so uncomfortable, the lies continue! Look up the cqc report recently done on this place. Some of the points made by a professional. “The service could not demonstrate they treated concerns and complaints seriously or investigated them sufficiently or shared lessons learned with all staff”
“The maintenance and use of facilities, premises and equipment was not sufficient to keep people safe.”
And still another 15 points. I say no more, stay away for your own good people, this company will give you nothing but a headache or an infection.

December 14, 2020
Unprompted review
Rated 5 out of 5 stars

I've recently had the most amazing…

I've recently had the most amazing experience, from beginning to end I received the best care. The staff were so helpful and professional and my results have changed my life, I couldn't be happier. They are highly recommended!!! Going to them was one of the best choices over made in my life.

December 14, 2020
Unprompted review
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Reply from Belvedere Clinic

Hi Natalie

Thank you so much for your lovely review.

We are glad you are happy with the care you received and your decision in choosing us too provide your surgery.

We look forward to greeting you again at your follow up appointments.


Kind Regards,
The Belvedere Clinic

Rated 5 out of 5 stars

I had breast augmentation at the clinic…

I had breast augmentation at the clinic 4 days ago with Dr. Alberto Di Giuseppe Honestly, I can’t put into words how happy I am that I choose the clinic and the service provided from all staff including my surgeon was better than I could of ever wished for. I’m only 4 days post op, but the results are amazing and I cry every time I see them as they are exactly what I wanted it not better. Just grateful, couldn’t recommend them enough thank you !

December 8, 2020
Unprompted review
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Reply from Belvedere Clinic

Dear Marina,

Thank you for your lovely review.

We are so happy to hear that you are pleased with your results.

Best wishes,
Belvedere Clinic

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