BenefitHub Reviews 776

Representative was friendly and helpful. I was able to save some money.

The help that Meagan was able to give me was amazing. She made the shopping for insurance so quick and easy.

Brien O'Brien Made my day by calling me once he reviewed my car insurance renewal. He is saving me so much money and provided lots of great insights.

This saved me today! Elena left a message and I returned her call. She assisted me with my situation and put me through to Ryan, who helped me to get coverage before my policy lapsed. PLUS I am paying roughly a third of what I was paying. Thank you so much!

Brien O'Brien was amazing! He was quick and explained my options very well. I appreciate his professionalism and friendliness. Thank you for saving money on my insurance plans!

Brien did a fantastic job of getting me the best rate and simplified the situation for me.

It was great working with Brian. He showed genuine interest in helping us out and worked very hard to get us the best deal possible. It’s much appreciated.

Brien O'Brien did an AMAZING job making sure I had the best rate! He was thorough and made the process sooo quick and easy. He saved us $40/month and solved our frustrations when using the Progressive Snapshot App! Thanks Brien!!!

Trying to buy a curry’s gift card, order successful on Benefithub but immediately get email from Runa.io saying order failed. No details of why order failed, both Benefithub and Runa.io have no existent customer service.

Brien was extremely helpful and quoted me an excellent price which saves me a lot of money on my insurance.
He was very professional and courteous.
Thanks Brien!

Easy, felt confident to make my
Selections.

Brien O'Brien was very helpful over the phone and made me feel very informed and comfortable with my choice in picking a car insurance for me.

I recently used BenefitHub and had an outstanding experience! The information I received was clear, specific to my needs, and helped me find the best rates and coverage available. My assigned service representative was incredibly helpful — she went above and beyond to locate additional coverage options at affordable prices.

I especially appreciated how she explained expectations and outlined all action items in advance. Her guidance helped ensure there would be no misunderstandings or unexpected costs, and she communicated quickly and effectively with my mortgage company to keep everything on track.

Overall, the service was professional, thorough, and genuinely supportive. I’m very pleased with my experience and highly recommend BenefitHub.

Andrea was great, and she was able to explain me to the process of getting an insurance. Within my budget, an amazing customer service would recommend

Issues with purchasing Apple Gift Cards with BenefitHub Uk

I have a Unum Help@Hand policy with my work. When I login with this policy it takes me to a SquareHealth login page. When logged in I then clicked-on "Savings and Discounts" and it takes you to the Benefit UK hub.

Here you can select Apple Gift Cards - 3% discount. So I attempted to buy 3 vouchers. Order is verfied by my credit card company and then an order successful is shown on the BenefitHub screen & an email. A few seconds later a "Offer failed" email is sent, with a full refund. The company they used for payments is Runa.

Telephone support via USA. Told to use email

Eventually got a resonse via email. Tried multiple things but still "Offer failed."

In short:
1) You have to login using the mobile Help@Hand mobile app - no actual website.
2) Login process is a pain - any problems, you will be locked out & you have to change your password.
3) The credit card handling with Runa is faulty & does not work. At least they immediately give a refund.
4) Customer support takes ages and is generally useless.

Will get gift cards from somewhere else.

Brian was fantastic to work with, helped me get an insurance policy that reduced my monthly cost by $100!!