Ben & Jerry's Reviews 

2,250
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 24 reviews, most reviewers were unhappy with their experience overall. Many customers expressed disappointment with the product, noting a decline in quality and changes to recipes that negatively impacted taste and texture. Reviewers found the ice cream overpriced, often describing it as having cheap quality, artificial flavors, or issues like hard pieces and a lack of expected flavor. However, some customers also mentioned dissatisfaction with the company's involvement in political matters, suggesting they should focus solely on ice cream production. Conversely, a small portion of people found the ice cream delicious, creamy, and flavorful, praising specific varieties for their taste and texture.

What people talk about most

Product

People report negative experiences with product, citing issues with artificial and overly sweet flavors, as... See more

Quality

Users describe negative interactions with quality, with many reviewers expressing disappointment regarding... See more

Price

Customers consistently express dissatisfaction with the price, often finding the product overpriced,... See more

Value for money

Customers had negative experiences with value for money, with many feeling that the price was too high for... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Overpriced and cheap quality ice cream...now they are plastering on social media to email your MP's regarding illegal immigrants in hotels? Won't be buying ever again Stick to making awful ice cream... See more

Rated 1 out of 5 stars

Ben and Jerrys used to be my favourite ice cream brand, however I have been so dissapointed recently, the worst was the last pint I bought, Chocolate Brownie, was awful, it was not that the brownies i... See more

Rated 1 out of 5 stars

I used to LOVE Ben & Jerry's vegan ice cream, which used to be made with almond milk and other more natural ingredients. Now they've changed the recipe apparently. I've just had it for the first tim... See more

Rated 1 out of 5 stars

I found a dead baby possum in the cup of my ben and jerry's ice cream; this is completely unacceptable, and I will be calling the manager and reporting this incident to the police. I did not think I w... See more


Company details

  1. Food Products Supplier

Information provided by various external sources

Official site for Ben & Jerry's super premium ice cream, light ice cream, sorbet, frozen yogurt and novelties. Find flavor listings and nutrition facts for products, get franchise info, or use the shops locator to find Ben & Jerry's Scoop Shops.


Contact info

2.2

Poor

TrustScore 2 out of 5

2K reviews

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No history of asking for reviews

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2.2

All reviews

(2,250)

52 reviews in the last 12 months

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Rated 1 out of 5 stars

Mourning a Loss Huge Letdowns

When I went to the store this past weekend I was so excited to see that my favorite ice cream brand, Ben and jerrys, had ice cream for dogs. I immediately couldn't help myself. I cleared the entire stock at my local store. I wanted to know what I was feeding my dog so I had to give it a taste. And OMG after the first taste i couldn't help stop myself i ate 6 out of the 8 cups that i purchased! It had an amazing flavor of the freshest pretzel and a delightful creamy peanut butter taste. It was the dog's birthday so I had to give him one of these. He loved it!. I was hoping they had a chocolate flavor, but unfortunately I couldn't find one. He looked like he thoroughly enjoyed the decadent ice cream but I ran out. So I ran to my local store to pick up 5 more. On the way home I was thinking of how I could improve this amazing flavor. I had the brilliant idea to turn it into a chocolate version. When I got home I opened it up and added whipped cream, chocolate syrup, chocolate chips, caramel, chocolate sprinkles, a birthday candle and to finish it all off a cherry on top! I served it to my dog, he's a shih tzu named Sweet Pea. He ate it up in under a minute. It must've been really tasty. Later that night I awoke to the most horrendous sound I've ever heard. My Sweet Pea was squealing in the living room. I sprung out of bed and ran to the living room only to see a horrific sight. My poor Sweet Pea was convulsing on the floor having a seizure in a pile of his own feces. I grabbed him and ran to my car to head to the nearest 24/7 vet. Thank goodness no one was on the roads at 3:30 am as I was probably going at least 95 miles per hour. I looked in the back only to see him still seizing and foaming out the mouth. At this point no one could pull me over. I was determined to get to the vet. No road laws mattered to me anymore, no red lights, stop signs, pedestrians, etc. I got to the vet and ran in with him in my arms. I started to scream at the front desk lady to bring me to the vet immediately. I had to wait a grueling 7 1/2 hours in pure agony waiting for my sweet pea in the waiting room. Well... They came out to the waiting room to inform me that my sweet pea had passed away. I couldn't take it. I went livid. I started grabbing chairs and throwing them like a mad man. All this happened because of Ben and Jerry's Doggie Ice Cream. Never again will I buy another Ben and Jerry's product again.

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Currently indulging in a tub of your…

Currently indulging in a tub of your vegan cookies on cookie dough ice cream and I had to take a break to write this review. It is impeccable Ice cream and you wouldn’t even no it’s vegan. Well done Ben and Jerry

January 17, 2022
Unprompted review
Rated 1 out of 5 stars

Unreliable for cakes & out of vanilla ice cream!!

Ordered a vanilla ice cream cake a few weeks ago from Chatswood. They called to confirm, take payment and organise a pick up time. Then a few days before cake was due to be picked up they called to ask whether I could select a different flavour because they had run out of vanilla ice cream. REALLY??

January 2, 2022
Unprompted review
Rated 1 out of 5 stars

Flavourless

Flavourless, heavily industrialised, not better than the cheap next shelves ice cream...I wanted to like it, but it is just disguising.

December 28, 2021
Unprompted review
Rated 1 out of 5 stars

Seriously… you give that jerk abuser…

Seriously… you give that jerk abuser kaepernick air. I’ll never buy your products again. And I’ll be sure to share with all my redneck friends. You should be ashamed. Disgusting. Very sad.

December 6, 2021
Unprompted review
Rated 1 out of 5 stars

Very poor quality not to mention…

Very poor quality not to mention “EVERYTHING WOKE TURNS TO 💩” get your poop in a group ben and jerry!! You make ice cream you are NOT politicians or the justice system.. STAY IN YOUR ICE CREAM MAKING LANE!! #freekylerittenhouse

November 13, 2021
Unprompted review
Rated 1 out of 5 stars

Boycotts work both ways

as far as I'm concerned you can take you ice cream out of Texas because as much as I like your product I will not purchase it and I know a lot of people like me that feel the same way. Your mighty corporation became successful because of policies our free market society has for (ALL) Americans and now that you reached the Billionaire status you decided to back Communist Ideas to be force upon free loving Americans. So eat your own Ice Cream!!!!!! I won't!!!

October 11, 2021
Unprompted review
Rated 1 out of 5 stars

Stay out of politics

Stay out of politics, especially supporting terrorists like the BLM organization, ALL LIVES MATTER, your products will never be in my household, how about supporting all Americans and quit the racial divide garbage

September 27, 2021
Unprompted review
Rated 3 out of 5 stars

Not great

Not great. Long line. No menu as you wait then hurried to make a selection. Ice cream only so so. Tourist trap.

September 23, 2021
Unprompted review
Rated 1 out of 5 stars

strawberry cheesecake

I bought the strawberry cheesecake ice cream and was very disappointed. Didn't taste like strawberry cheesecake at all. I've had the same flavor made by a different maker and theirs was so delicious.

September 23, 2021
Unprompted review

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