Ben's Gutters Ltd Reviews 12,217

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, efficiency, and professionalism, highlighting their helpfulness and positive attitude. The service provided is frequently described as excellent, with many people appreciating the thorough work, timely arrivals, and the care shown to their property. The booking process is also noted as smooth and straightforward, contributing to a hassle-free experience. However, some customers were dissatisfied with the pricing, finding it higher than local contractors, or experienced issues with communication regarding quotes and services. A few other people also felt that the standard of work was poor, citing blocked downpipes or incomplete cleaning, and some mentioned persistent marketing calls after their service.

What people talk about most

Service

Consumers find service to be positive. Many reviewers highlight the politeness, efficiency, and thoroughness... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the politeness, professionalism,... See more

Booking process

Clients share positive opinions on the booking process. Many reviewers found the booking process easy,... See more

Price

Users describe ambiguous interactions with price. While many customers found the pricing to be fair,... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. While some customers experienced superb communication, with... See more

Based on these reviews

Rated 5 out of 5 stars

Ayrton Hoare was rep from Bens gutters who came out to fulfill request . He turned up within time frame given, was polite , explained what he was going to be doing , and after it all went over some th... See more

Company replied

Rated 5 out of 5 stars

I had phoned up to ask Bens Gutters if they could help with a blocked hopper. They were very quick at arranging an appointment, confirming date, time and thatJason would attend. He was very polite a... See more

Company replied

Rated 5 out of 5 stars

Cleaner text in advance of arrival, turned up on time, was friendly and courteous and did an efficient job. He gave an honest report of good condition and did not push any sales agenda but did thoroug... See more

Company replied

Rated 5 out of 5 stars

Having dealt with Ben’s Gutters in the past, I contacted them to obtain a quote for their standard gutter cleaning. The quote was acceptable and they arranged for the work to be undertaken the follow... See more

Company replied


Company details

  1. Gutter Cleaning Service
  2. Cleaning Service
  3. Commercial Cleaning Service
  4. Property Maintenance

Written by the company

Exceptional Service, Every Time! At Ben’s Gutters, we provide high-quality, reliable, and efficient gutter cleaning and roof washing services. Our experienced team uses both traditional and modern equipment to thoroughly clean your gutters and roof, ensuring your property stays in top condition. From our easy booking process to our polite, professional staff, we make sure every job is completed with care and attention to detail. Whether you need routine maintenance, a deep clean, or roof washing, you can trust Ben’s Gutters to get the job done right. Experience why so many customers recommend us – we’re the name you can count on for all your gutter and roof cleaning needs!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic service.

Fantastic service.
Sent email, and call back was very rapid. Managed to book me in for two days later.
Would definately recommend, very reasonable price wise.

April 13, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Sarah,

Thank you so much for your kind review! We're really pleased to hear you were happy with the service and that everything—from the quick response to the booking—worked smoothly for you.

We really appreciate your recommendation and hope to help again in the future.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

Bens Gutters experience

Marion cleaned our gutters this morning. Professional, polite, no mess - all in all an excellent experience. We definitely recommend Bens Gutters (and Marion)!

April 15, 2026
Unprompted review
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Reply from Ben's Gutters Ltd

Thank you, Leigh, for your review. We’re pleased to hear Marion provided a professional and polite service. We appreciate your recommendation and will be sure to pass on your feedback.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

The contractor arrived within the time…

The contractor arrived within the time agreed. He was very pleasant. He swept up any debris at the end of the job and he called to say goodbye.

April 14, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Thank you, Carol, for your review. We’re pleased to hear our contractor arrived on time and was pleasant and professional.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

Booking was easy

Booking was easy. The price was agreed beforehand. The cleaner attended within the agreed time slot. He did a good job and he was polite, pleasant and friendly

April 10, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Thank you, John, for your review. We’re pleased to hear everything went smoothly and that you were happy with the service provided.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

Good friendly service

Connor H was on time, friendly and did a good job of cleaning our gutters for us. Would use this service again.

April 14, 2026
Unprompted review
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Reply from Ben's Gutters Ltd

Thank you, Richard, for your review. We’re pleased to hear Connor H was on time and provided a friendly service, and that you were happy with the gutter cleaning. We look forward to helping you again.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

Professional

The operator was very friendly, polite and professional. My gutters were cleaned well and I was also offered advice on having an extra down pipe.

April 14, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Thank you, Chris, for your review. We’re glad you were happy with the service.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

Gutters cleaned by Leon

Gutters cleaned by Leon. Very friendly and helpful, he did a great job.

April 13, 2026
Unprompted review
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Reply from Ben's Gutters Ltd

Thank you, Mr John , for your review. We’re pleased to hear that Leon was friendly and helpful, and that he carried out the work to a high standard.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

Recommended

Just had Dewayne out to repair gutters, and clear the gutters. On time, great honest guy and great job done. Highly recommended. Thank you

April 15, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Thank you, Shaun, for your review. We’re pleased to hear Dewayne arrived on time and carried out the work to a high standard. We appreciate your recommendation.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

Very good level of service

Work carried out by an efficient, demonstrating a very personable approach, staff member named Russell. All left clean and tidy

April 10, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Thank you, Anon., for your review. We’re pleased to hear the work was carried out efficiently with a personable approach, and that everything was left clean and tidy.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

Mariano was very conscientious and…

Mariano was very conscientious and helpful and I am very pleased with the gutter cleaning. I will definitely use Ben's Gutters again and would recommend them to anyone who wants needs this service.

April 15, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Mr John,

Thank you for your review. We’re delighted to hear that Mariano was attentive and supportive, and that you were satisfied with the gutter cleaning. We value your recommendation and hope to assist you again in the future.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

Great experience with Ben’s Gutter's

had a great experience with Ben’s Gutters. The booking process was straightforward, the team arrived on time, and they were friendly, professional, and efficient throughout. The work was completed to a very high standard and everything was left clean and tidy afterwards.
It’s clear they take pride in their work and customer satisfaction. I’m very happy with the service and wouldn’t hesitate to recommend Ben’s Gutters to anyone looking for reliable and professional gutter cleaning. I’ll definitely use them again in the future.

April 10, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Mrs Claire,

Thank you for your review. We’re glad you were happy with the service, and we appreciate your recommendation. We look forward to helping you again in the future.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

Excellent service and will use again!

Excellent service and will use again!

September 22, 2025
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Roger,

Thank you for your review. We’re pleased you were happy with the service and look forward to helping you again.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

Martin explained and did ace job

Martin explained what he was going to do, he cleaned up after his, work and did a great job.

April 10, 2026
Unprompted review
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Reply from Ben's Gutters Ltd

Hi Kimberly,

Thank you for your review. We’re pleased to hear that Martin clearly explained the work and carried it out to a high standard.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

service done well and on time

service done well and on time. Highly recommended

April 13, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Alexander,

Thank you for your review. We’re glad the service was completed well and on time, and we appreciate your recommendation.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

He did a good job

April 10, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Stuart,

Thank you for your review. We’re glad you were happy with the work carried out.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

Gutters and fascia cleaning

The cleaners arrived on time and managed to still deliver a fantastic job, even without an outside tap being available. They also unblocked the down pipe and after a rain shower the difference from before is incredible! Very helpful staff and couldn’t have asked for anything more

April 13, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Thank you for your review. We’re glad you were happy with the service and that the job was completed to a high standard, even without access to an outside tap. We appreciate your kind feedback.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

Friendly and efficient

Cleaner text in advance of arrival, turned up on time, was friendly and courteous and did an efficient job. He gave an honest report of good condition and did not push any sales agenda but did thorough work, fixed a loose clip and showed consideration for my property and neighbours. Very impressed as are my neighbours who also use the same company.

April 10, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Dear Customer,

Thank you for your review. We’re glad you were happy with the service and appreciate your feedback.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

A prompt and friendly service

A prompt, friendly and helpful service. The job was completed quickly and efficiently, despite there being a considerable accumulation of leaves and debris in the gutters and downpipes.

April 13, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Jonathan,

Thank you for your review. We’re glad you were happy with the service.

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

The cleaner was prompt

The cleaner was prompt, polite and efficient.

April 10, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Colin,

Thank you for your kind words! We’re really pleased to hear that you found the cleaner prompt, polite, and efficient. We’ll be sure to pass on your feedback—it's always appreciated.

We look forward to helping you again in the future!

Kind regards,
Kate
Ben's Gutters

Rated 5 out of 5 stars

Remy the technician was very thorough…

Remy the technician was very thorough and quick and kept it clean

April 10, 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Thank you, David, for your feedback — we appreciate it.

We’re glad to hear Remy did a great job. I’ll pass your comments on to him.

Kind regards,
Kate
Ben's Gutters

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