I bought a mattress from the Aintree store. I knew which brand I wanted. There was absolutely no pressure from staff and I was helped to make a decision on what degree of firmness suited me best. Cust... See more
Location
Switch locationUnit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
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See what reviewers are saying
We are so glad we chose Bensons for beds for our recent purchase. Staff were very friendly, helpful and in formative. We were given regular updates by email letting us know when the delivery woul... See more
Company replied
Claire at the Aintree branch made the whole buying process really easy. We weren’t sure what type of mattress we needed, but her product knowledge and guidance was excellent. She let us try multiple b... See more
Company replied
Service from start to finish was really good. Sales were helpful and delivery was as should be expected. However, disappointed with the quality of the mattresses - a high price for average quality and... See more
Company replied
Company details
About Bensons For Beds - Aintree
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, United Kingdom
- 1515251782
4.8
Excellent
452 reviews
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mattress delivery
Mattress was delivered well in the time slot, and the 2 delivery men were very polite and helpful...put their overshoes on before taking mattress upstairs. Very happy with delivery service provided
December 13, 2024
This shop had already been recommended…
This shop had already been recommended for the personal service and the knowledge of the staff about all the beds in their shop. This was indeed the case.
Chris was attentive and able to answer all questions.
He gave very sound advice and then gave the time needed to look around further and consider the options.
Impressive service, friendly without being pushy.
Thank you Chris
December 8, 2024
Great experience so far
Great experience so far, Bensons have been really helpful and everything was easy to do.
November 30, 2024
Chris was helpful and informative
November 26, 2024
A lovely Man called Chris from Aintree…
A lovely Man called Chris from Aintree Store Liverpool has gone the extra mile today to get me my Dunlopillo sent out to my home address with free delivery as online charging £39!!! What an absolute lovely guy he was. I hope Chris is recognised for not only his 10/10 Customer Service but his kindness too. Merry Christmas Chris wishing you all the very best keep up the fantastic work xxx
November 28, 2024
Unprompted review
Lundsey was great really helpful in…
Lundsey was great really helpful in deciding which bed would be best for us
November 23, 2024
Elaine was great
Elaine was great. She helped us pick the perfect bed and mattress.
November 14, 2024
Expertise
We found the sales person very informative and helpful. We'd had a problem with a previous mattress and she gave us enough time and advice in order to make an informed choice for our new one.
November 22, 2024
Lynsey from Bensons Aintree was 👌🏼…
Lynsey from Bensons Aintree was very friendly and welcoming. She did explain everything clearly and we finally got a bed.
November 19, 2024
Many thanks to John in Aintree
John in the Aintree store was extremely helpful. He spoke to customer services on our behalf and organised an exchange for our headboard that we couldn’t get up the stairs. Above and beyond expectations and much appreciated.
November 14, 2024
I disliked having to wait 10wks for the…
I disliked having to wait 10wks for the bed to be delivered, and also different payments on my receipt to on line.
November 13, 2024
Unprompted review
Staff very friendly and helpful
Staff very friendly and helpful. Plenty of bedroom furniture on display to choose from in varying shapes and sizes.
November 13, 2024
Helpful informative and very pleasant
November 10, 2024
ALL MATTRESSS IN MY RANGE WHERE discussed QUALITY AND PERFORMANCE
VISITED FARNBORUGH BENSONS GU14 8BL
Mattress Delivery procedure Explained during ordering... Allowed to make my own decision which mattress to buy...... .Unfortunately had to cancel order as all your mattress depth were from 25 cm, i was looking for 20 cm or less mattress , once again very helpful cancelling my order and explaining procedure....
November 7, 2024
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