We found the showroom in Aylesbury very well laid out and easy to to brouse around whilst choosing a suitable bed. The young lady who attended to us was extremely patient and helpful. We were r... See more
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Helpful sales process followed by a straight forward purchase and delivery of an excellent product all as promised and at times agreed.
We got helpful, knowledgeable but not overbearing attention in store. On purchase we immediately received our delivery date. Within days we got a 2 hour delivery slot, which remained the same and did... See more
Company replied
Overall a really great experience from bensons for beds. The bed and mattress we chose is fantastic quality and very comfortable. In store I was very surprised at the £69 delivery charge after we had... See more
Company replied
Company details
About Bensons For Beds - Aylesbury
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Vale Retail Park, HP20 1DH, Aylesbury, Buckinghamshire, United Kingdom
- 1296336103
4.7
Excellent
222 reviews
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Great Aylesbury team!
The team in Aylesbury are really knowledgeable and helpful, and gave us information and left us to decide, went with Bensons to buy a tempur mattress instead of the competitor (next door!). The delivery team were brilliant and made the swapping out of old for new really easy, considerate and professional. I used the online delivery service to amend the delivery date. Received emails, sms throughout with updates and reminders, and a phone call to confirm timings on the day of the delivery which was helpful because I was working from home and could arrange meetings to work. Would recommend.
June 13, 2024
Unprompted review
Excellent Service
I have not built my bed yet so my review is about the service to date. From the time of ordering which I placed over the phone, because I knew which bed I wanted, right up to the delivery the service was excellent. Whatever they said was going to happen did. I was informed of the delivery date when I ordered and soon after was sent a email and text to tell me my time slot. They also said I would receive a call 30 mins before delivery which i did. The two gentleman that delivered the bed were smart, polite, happy and friendly. Excellent service. Thank you.
May 18, 2024
Great experience
Staff were friendly and not pushy like other Bed companies. They asked if we needed help and once we said we were just looking they left us to carry on. Once we made our decision they were extremely helpful and went through all the options and did not badger us into extras that we didn't need. Great service from a great team.
April 13, 2024
Very friendly quick helpful service from Luke at Aylesbury branch
Luke at Aylesbury branch very helpful and friendly good choice too and reasonably priced
April 12, 2024
Bryan (sales person) was knowledgeable…
Bryan (sales person) was knowledgeable and efficient without being officious giving us time to are our own decisions.
April 4, 2024
Very helpful staff in helping make a…
Very helpful staff in helping to make a decision to choose a mattress.Such a vast selection and the salesperson Ashley was very knowledgeable on his products and not pushy.
Yes we did buy one.
March 16, 2024
New Bed - New Lease of Life
Buying a new bed is a big decision and something that I did a lot of research into. When I arrived at Bensons for Beds in Aylesbury I was met by and extremely friendly, knowledgeable and helpful Salesman. He took time to understand what I was looking for and explored lots of different options on bed frames and mattresses. The process was so straightforward and stress-free it made buying my new bed a real pleasure. I finally decided on the Alexis Ottoman Bedframe with a Air 3.0 Memory Firm Mattress. Delivery was within 3 weeks and the guys that delivered my bed and mattress was respectful of my property and took the bed and mattress to the room required. I wouldn't hesitate to return to Bensons for Beds should I ever need to purchase another bed. My new bed is so comfortable and I sleep like a baby and wake up feeling refreshed and ready for the day ahead now.
February 18, 2024
Display beautifully laid out
Display beautifully laid out. The salesman was very knowledgeable and soon showed us exactly what we wanted discussing all the advantages and the price. Ordering was very quick and efficient leading us through everything. Delivery date excellent The salesman is a credit to the company.
Bill Giles OBE
March 13, 2024
Great service
Very happy with my purchase, the sales person was very helpful and not at all pushy. Have recommended to friends.
January 28, 2024
The lovely lady Vaz showed us the…
The lovely lady Vaz showed us the numerous mattresses with a wealth of knowledge and letting us try out as many beds as we liked without being pushy I would definitely recommend Bensons at Aylesbury to any of my friends
February 15, 2024
An efficient and knowledgeable person…
An efficient and knowledgeable person who I dealt with which is rare these days and would deal with them again
February 14, 2024
Great service looking for a new wardrobe
We had great service looking for our new wardrobe. Luke (Aylesbury Branch), was very accommodating and answered all our questions on the product. Although the range wasn't large as Bensons are more concentrated on beds and mattresses, it made it more simpler to choose. I would definitely use them again A+
February 4, 2024
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