The guy, Zared, in the shop explained the best way to choose what mattress was correct for us. It made it easier to feel confident in getting the right one when it can be overwhelming with lots of c... See more
Location
Switch location(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB
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Knowledeable sales assistant, Tom, who could answer questions but also knew when to stop and let us look. This made choosing easier as we gave him the criteria and he showed us 4 options to consider.... See more
Company replied
It was a pleasure dealing with Bensons for Beds from the start in the showroom being helped by the assistant, to being kept up to speed re my order to delivery. I was called when the delivery was 30 m... See more
Company replied
Benson for beds from start to finish have been amazing. From the time we chose the beds, to delaying delivery due unforeseen circumstances to delivery has been easy and stress free. Staff have been he... See more
Company replied
Company details
About Bensons For Beds - Aylesford
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, United Kingdom
- 1622478986
4.7
Excellent
324 reviews
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Wont honour your GDPR
I specifically asked for no surveys or marketing materials. I only wanted to buy a pillow for which i had to give them contact details. So far i have received emails and texts contrary to my choices!
May 5, 2024
Excellent service
Excellent service. I have mobility problems for which I use a Rollator but, because my grand daughter and great grand daughter were with me, I used the buggy for support and the man who served me walked at my speed to show the various options and explained about the various types available. There was no "pressure selling" and I made my own decision.
May 10, 2024
Excellent experience!
My experience with the advisor (forgotten his name sadly!) at Maidstone was fantastic, really knew their facts and spent time helping us find the right mattress. Guiding us and helping us meet in the middle on firmness. Would highly recommend them!
April 14, 2024
Staff member was attentive and helpful
March 31, 2024
Very helpful staff with no pressure
Very helpful staff with no pressure. Great knowledgeable advice.
April 1, 2024
Personalised experience with Tom
Great experience with a helpful and knowledgeable sales representative able to understand and demonstrate personal requirements to meet design, comfort and budget
March 26, 2024
Just make sure all payments are agreed
I made all arrangements on my phone, dealt with a young man An??? not Andrew. I thought all payments had been made, not so. When the mattress was delivered, told no payment had been made for removal.
So now, it will go after Easter, and is in our Hall! So not happy about that.
March 26, 2024
Great experience
Great experience, Stewart is very knowledgeable and super helpful. Would highly recommend buying a bed from bensons
March 16, 2024
I had gone into the store just to have…
I had gone into the store just to have a look and the lady asked if I needed any help and also advised me of a mattress they had on special offer which she didn't have to do. I ended up buying that mattress and saved myself an absolute fortune.
March 10, 2024
we were shown the beds then left to…
we were shown the beds then left to browse by our selves. just checking on us occasionary
March 2, 2024
Choosing a mattress
We were met in the showroom by Vikki who asked what we were looking for then proceeded to show us the various options and explain the differences between each mattress then left us alone to look at each one but was always on hand to answer further questions.
March 5, 2024
Great customer service
Great customer service, very helpful, everything explained well.
February 4, 2024
Helpful salesman
Helpful salesman, who did his best to reduce the price as much as possible.
January 30, 2024
Tom was very helpful
Tom was very helpful, polite and easy to talk to. We were very happy with the service we received.
February 1, 2024
The gentleman that served us was very knowledgeable and helpful without being pushy.
The gentleman that
February 1, 2024
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