Bensons For Beds - Ayr Reviews 512

TrustScore 5 out of 5

4.9

Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB


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Rated 5 out of 5 stars

Staff helpful but not pushy, showed us a few items relevant to our request then left us to look around and decide. Hot beverages offered whilst delivery date and paperwork were sorted out. Didnt push... See more

Company replied

Rated 5 out of 5 stars

Staff were friendly and knowledgeable of stock, helped with choosing beds and mattress within our price range. It was good to be able to see, feel and try beds rather than guessing what you'd get by l... See more

Company replied

Rated 5 out of 5 stars

Paul and John were were very friendly, knowledgeable of the products and were not too pushy. The Ayr store is a great asset to the Benson for Beds company and would recommend a personal visit rather t... See more

Company replied

Rated 5 out of 5 stars

From the moment we stepped in the door to the moment we left, we were treated with courtesy, understanding and professionalism. Paul encouraged us to take our time and try out each bed to ensure we we... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Ayr

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, United Kingdom

  • 1292618293

4.9

Excellent

TrustScore 5 out of 5

512 reviews

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Rated 5 out of 5 stars

Good and helpful sales experience with…

Good and helpful sales experience with Rhiannon and easy install experience with a nice team who took care of it quickly and easily.

June 29, 2026
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Reply from Bensons For Beds - Ayr

We're so pleased you had a good and helpful sales experience, and an easy and quick installation. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

I love my new small double bed.Quality…

I love my new small double bed.Quality ash frame,solid mattress and matching bedside cabinet fit perfectly in to our spare room.

June 19, 2026
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Reply from Bensons For Beds - Ayr

We're so happy you love your new small double bed! It's wonderful to hear the ash frame, solid mattress, and cabinet fit perfectly. ✨

Team Bensons

Rated 5 out of 5 stars

A great experience

Paul and John were were very friendly, knowledgeable of the products and were not too pushy. The Ayr store is a great asset to the Benson for Beds company and would recommend a personal visit rather than ordering online.

June 14, 2026
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Reply from Bensons For Beds - Ayr

We're so pleased our team members were friendly and knowledgeable without being pushy. It's wonderful you had such a positive experience in our store! Thank you for your recommendation!

Team Bensons

Rated 5 out of 5 stars

Staff were friendly and knowledgeable…

Staff were friendly and knowledgeable of stock, helped with choosing beds and mattress within our price range. It was good to be able to see, feel and try beds rather than guessing what you'd get by looking online. Staff explained about delivery and next steps.

June 6, 2026
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Reply from Bensons For Beds - Ayr

We're so pleased our team was friendly and knowledgeable, helping you find the perfect bed within your budget. It's wonderful that you appreciated the in-store experience!

Team Bensons

Rated 5 out of 5 stars

Very friendly and experienced staff

Very friendly and experienced staff. Most of our business transaction was conducted by John.
Very good selection of beds.
Thoroughly good experience.

June 5, 2026
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Reply from Bensons For Beds - Ayr

We're so pleased you had a thoroughly good experience with our friendly and experienced staff. We're glad you enjoyed our selection!

Team Bensons

Rated 5 out of 5 stars

From start to finish a seamless…

From start to finish a seamless experience. Very knowledgeable customer sales personnel and kept in touch by company as delivery date approached. Would definitely recommend.

June 5, 2026
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Reply from Bensons For Beds - Ayr

We are so glad to hear you had such a positive experience! We appreciate your kind words about our sales team and communication. Thank you for recommending us.

Team Bensons

Rated 5 out of 5 stars

Benson for beds Ayr

The staff at benson for beds in Ayr were very knowledgeable, friendly and helpful especially Paul who directed me to the most suitable bed and mattress for my needs and budget. I would definitely recommend this store

June 2, 2026
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Reply from Bensons For Beds - Ayr

We're so pleased to hear our team provided such knowledgeable, friendly, and helpful service. We're glad we could guide you to the perfect bed and mattress. Thank you for your recommendation!

Team Bensons

Rated 5 out of 5 stars

A Happy Shopping Experience. From the moment we stepped in the door…

From the moment we stepped in the door to the moment we left, we were treated with courtesy, understanding and professionalism. Paul encouraged us to take our time and try out each bed to ensure we were 100% happy with our choice. He left my husband and me alone to ensure we weren't being pressurised. When we decided to buy, he continued to offer services which we may have required and he was confident that he had covered all bases. We're delighted with our purchase and we'd be happy to return in the future when we need to change our other bed.

May 27, 2026
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Reply from Bensons For Beds - Ayr

We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such courteous, understanding, and professional service, allowing you to make a confident choice. We appreciate your kind words and look forward to assisting you again in the future.

Team Bensons

Rated 5 out of 5 stars

Very relaxing visit

Very relaxing visit, helpful staff but not pushy, they took time to explain the products we were looking at

May 27, 2026
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Reply from Bensons For Beds - Ayr

We're delighted you had a relaxing visit and found our team helpful and informative. Thank you for your feedback!

Team Bensons

Rated 5 out of 5 stars

Staff helpful but not pushy

Staff helpful but not pushy, showed us a few items relevant to our request then left us to look around and decide. Hot beverages offered whilst delivery date and paperwork were sorted out. Didnt push for us to take extras. Overall a calm ,pleasant shopping experience .

May 22, 2026
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Reply from Bensons For Beds - Ayr

Thank you for your wonderful 5-star review! We're so pleased to hear our team was helpful and respectful of your space. We're glad you enjoyed a calm and pleasant shopping experience with us.

Team Bensons

Rated 5 out of 5 stars

Bensons have on the whole provided an…

Bensons have on the whole provided an excellent service. The website is great for managing the delivery as far as changing delivery times and address and you can track delivery on the day. Communication was mostly great. I did want to speak to the delivery team though and was told I would get a call from them 30minutes beforehand which I didn’t. So there was a bit of a delay when they arrived which could have been avoided. But the bed was delivered and put together successfully.

May 18, 2026
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Reply from Bensons For Beds - Ayr

We're so glad to hear you had a positive experience overall with our service, website, and delivery. We appreciate your feedback regarding the pre-delivery call and will review our procedures to prevent future delays. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Found the perfect mattress for us

Found the perfect mattress for us. Friendly staff. Can't wait to get the beds

May 18, 2026
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Reply from Bensons For Beds - Ayr

We're so pleased you found the perfect mattress and appreciated our friendly staff! We hope you enjoy your new beds!

Team Bensons - Jess

Rated 5 out of 5 stars

Super helpful staff

Super helpful staff. Knowledgable but not pushy. Well laid out store - very clean. All beds clearly marked for firmness and USPs. Pricing very clear.

May 19, 2026
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Reply from Bensons For Beds - Ayr

Thank you for your wonderful feedback! We're so pleased you found our staff helpful and knowledgeable, and our store clean and well-organized. We appreciate you highlighting our clear pricing and bed markings.

Team Bensons

Rated 5 out of 5 stars

The process from entering your store at…

The process from entering your store at Heathfield and everything that followed to the arrival of our mattress was flawless.

May 18, 2026
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Reply from Bensons For Beds - Ayr

We're so happy to hear your experience, from store visit to mattress arrival, was flawless. Thank you for sharing!

Team Bensons

Rated 5 out of 5 stars

Very helpful and knowledgeable sales…

Very helpful and knowledgeable sales person, Jocelyn

May 12, 2026
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Reply from Bensons For Beds - Ayr

We're so glad our salesperson was helpful and knowledgeable! Thank you for your kind words.

Team Bensons - Jess

Rated 4 out of 5 stars

Beds

Easy experiance and helpful staff

May 11, 2026
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Reply from Bensons For Beds - Ayr

Great to hear! 😊 Easy experience and helpful staff—thanks so much for the feedback✨

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