The sales lady Jocelyn was very helpful & knowledgeable in all aspects of different types of mattresses & height of the beds & was able to advise my wife who has had a stroke on which type of mattress... See more
Company replied
Location
Switch locationUnit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
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Rhiannon was such a great help in the Ayr store when we went in to purchase bunk beds for my grandaughter. There was never any pressure to buy and she was very knowledgeable. It was a pleasure to make... See more
Company replied
The entire process was made easy because of the excellent staff assistance in choosing my bed. From ordering to delivery I was kept informed through the process. The delivery staff where courteous... See more
John, Assistant Manager, explained the different types of mattress and firmness well. We tested them out and narrowed down to two. We left to think things over. John called a couple of days later to a... See more
Company replied
Company details
About Bensons For Beds - Ayr
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, United Kingdom
- 1292618293
4.9
Excellent
537 reviews
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From start to finish the service we…
From start to finish the service we received was excellent and deserves 5 Stars
August 14, 2026
The entire process was made easy…
The entire process was made easy because of the excellent staff assistance in choosing my bed.
From ordering to delivery I was kept informed through the process.
The delivery staff where courteous and professional ensuring that no damage occurred in lifting the bed frame and mattress upstairs and building my bed that I am very pleased with.
I would have no hesitation in recommending Bensons Ayr branch to family and friends.
August 8, 2026
May use AI-assist with repliesRead more
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Great quality
Great quality, great service and really nice people, please going into a shop and not getting hassled. Delivery men so cheery and polite.
Just a great experience
August 6, 2026
Reply from Bensons For Beds - Ayr
Thank you for your wonderful review! We're so pleased to hear that you had such a great experience, from the quality of our products and the service in-store to the cheerfulness and politeness of our delivery team. We're delighted you felt comfortable and not hassled.
Team Bensons
Reply from Bensons For Beds - Ayr
We're so pleased to hear that everything from your purchase to delivery was as promised. Thank you for highlighting our excellent service!
Team Bensons
Staff were very welcoming
Staff were very welcoming, friendly and helpful. Reasonably price product.
July 31, 2026
Unprompted review
Reply from Bensons For Beds - Ayr
We're so pleased to hear our team was welcoming, friendly, and helpful, and that you found our product reasonably priced. Thank you for your kind words!
Team Bensons
Great service with excellent knowledge/…
Great service with excellent knowledge/ advice
Great price we actually purchased last month and
Don’t want it delivered till Sept which the team couldn’t be happier to help
July 8, 2026
Reply from Bensons For Beds - Ayr
We're so pleased to hear you received great service and excellent knowledge and advice! It's wonderful that our team was happy to help with your delivery request for September.
Team Bensons
Amazing service from the shop to the…
Amazing service from the shop to the delivery drivers and the communication inbetween.
July 31, 2026
Reply from Bensons For Beds - Ayr
We're so pleased to hear that you experienced amazing service from the shop to the delivery drivers, and appreciated the communication throughout. Thank you for your kind feedback!
Team Bensons
Sales lady was extremely helpful and…
Sales lady was extremely helpful and explained the process clearly.
July 27, 2026
Reply from Bensons For Beds - Ayr
We're so pleased to hear that our sales team was extremely helpful and clearly explained the process. Thank you for your kind feedback!
Team Bensons
Rhiannon was such a great help in the…
Rhiannon was such a great help in the Ayr store when we went in to purchase bunk beds for my grandaughter. There was never any pressure to buy and she was very knowledgeable. It was a pleasure to make a purchase from Bensons for beds. The delivery men were also a great help, they arrived when they said they would and called me half an hour before delivery which is a great. I'll definitely be back in the future.
July 25, 2026
Reply from Bensons For Beds - Ayr
We're so pleased to hear about your excellent experience in our Ayr store! It's wonderful that Rhiannon provided such knowledgeable and helpful assistance without any pressure. We're also glad the delivery team was prompt and communicative. We look forward to welcoming you back in the future!
Team Bensons
The sales lady Jocelyn was very helpful…
The sales lady Jocelyn was very helpful & knowledgeable in all aspects of different types of mattresses & height of the beds & was able to advise my wife who has had a stroke on which type of mattress & height needed. She also gave us her name & number to call if we had any problems. This lady definitely went above & beyond to help us. Even the delivery guys were lovely & very helpful & built the bed in what seemed a few mins woukd have taken me an hour. I definitely would recommend.
June 29, 2026
Reply from Bensons For Beds - Ayr
We're so pleased to hear about your excellent experience! It's wonderful that Joselyn provided such helpful and knowledgeable assistance, especially in advising on the right mattress and height. We're also delighted that our delivery team was so efficient and helpful. Thank you for your recommendation!
Team Bensons
Reply from Bensons For Beds - Ayr
We are so pleased to hear that you received good service from our knowledgeable salesman. Thank you for sharing your positive feedback with us! Here’s to comfier nights and happier mornings✨
Staff were very knowledgeable and…
Staff were very knowledgeable and helpful, I’ll be a repeat customer.
July 25, 2026
Reply from Bensons For Beds - Ayr
Thank you for your wonderful review! We're delighted to hear that our team was able to provide knowledgeable and helpful advice throughout your visit. Helping our customers find the right bed or mattress with confidence is something we take great pride in.
Thanks again for choosing us — enjoy every cosy moment!
Jocelyn - brilliant service
Jocelyn, the sales consultant was highly knowledgeable, very welcoming and helped us select the right bed & mattress to meet our needs.
July 21, 2026
Unprompted review
Reply from Bensons For Beds - Ayr
We're so pleased to hear that our sales consultant was highly knowledgeable and welcoming. It's wonderful that they helped you select the right bed and mattress to meet your needs!
Seamless delivery
Shop staff assisted in showing us mattresses similar to our previous purchase as we were happy with last purchase.
Clear information on delivery times. Driver phoned to give 30 mins notice of arrival. Installation seamless and packaging all removed.
July 16, 2026
Reply from Bensons For Beds - Ayr
We're so pleased to hear that our shop staff assisted you in finding a mattress similar to your previous, well-loved purchase. It's wonderful that you received clear information on delivery times, and that our driver provided a 30-minute notice. We're especially glad the installation was seamless and all packaging was removed.
Team Bensons
John from the Ayr store
John from the Ayr store your sales person was super efficient got me exactly what I was looking for no hard sell just excellent advice
July 17, 2026
Reply from Bensons For Beds - Ayr
We're so pleased to hear that our salesperson was super efficient and provided excellent advice, helping you find exactly what you were looking for without any hard selling. Thank you for your kind feedback!
Great, no pressure sale
John, Assistant Manager, explained the different types of mattress and firmness well. We tested them out and narrowed down to two. We left to think things over. John called a couple of days later to advise of another 10% off mattresses. We revisited and decided on the mattress we wanted. We then considered a new bed frame also. Again we left the store to consider what we wanted. We did buy a new bed frame and mattress, along with two new igel pillows. John was very helpful and there was no pressure. Overall a very good and positive experience.
July 11, 2026
Reply from Bensons For Beds - Ayr
We're so pleased to hear about your positive experience and that our team member was able to provide such helpful and unpressured assistance. It's wonderful that you found the perfect mattress and bed frame, along with new pillows. Thank you for sharing your feedback!
Great & knowledgable service and right…
Great & knowledgable service and right product and price.
July 13, 2026
Unprompted review
Reply from Bensons For Beds - Ayr
We're so pleased you experienced great and knowledgeable service and found the right product at the right price. Thank you for your positive feedback!
A great experience over all
A great experience over all. Welcoming helpful and knowledgeable staff who established our requirements, no pressure, explored all options and then a very quick and pain free delivery.
July 9, 2026
Reply from Bensons For Beds - Ayr
We're so pleased you had such a great overall experience with us. It's wonderful to hear that our staff were welcoming, helpful, and knowledgeable, and that your delivery was quick and pain-free.
The girl that served us was lovely and…
The girl that served us was lovely and new her stuff absolutely amazing
July 5, 2026
Reply from Bensons For Beds - Ayr
We're so pleased our team member was lovely and knowledgeable. Thank you for your wonderful feedback!
Murray Anderson
Kept updated from purchase to delivery, culminating in both drivers being helpful & courteous on arrival.
July 2, 2026
Reply from Bensons For Beds - Ayr
We're so pleased you were kept updated from purchase to delivery, and that our drivers were helpful and courteous on arrival. Thank you for your kind feedback!
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