Bensons For Beds - Barnsley Reviews 

258
TrustScore 5 out of 5

4.8

Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB


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Rated 5 out of 5 stars

The Barnsley staff - Salesperson Angie & Manager Carol were absolutely amazing … we ‘bought them’ before we bought our bed. Angie was so knowledgable, patient and professional. She listened to us & ga... See more

Rated 5 out of 5 stars

The assistant, Joanne, was extremely knowledgeable and friendly. Can't praise her enough. Didn't feel pressured or hassled. Brilliant service. The prices were reasonable for the quality. Everything... See more

Company replied

Rated 4 out of 5 stars

Over all it was good. Staff were helpful and there were messages of progress. Delivery men were nice and polite. They put the bed where I wanted. My only issue was the packaging was filthy. Not... See more

Rated 5 out of 5 stars

Made buying a bed easy,staff very professional in what they do,delivered on time again very professionally really pleasant guys. Just wish I'd paid to have it made up.

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Barnsley

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, United Kingdom

  • 1226786512

4.8

Excellent

TrustScore 5 out of 5

258 reviews

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4.8

All reviews

(258)

25,760 reviews in the last 12 months

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Rated 5 out of 5 stars

Angie was brilliant

Angie was brilliant! Very professional and extremely helpful. At no point did she do the pushy sales patter, but she supported us to make the right choice of bed.

November 6, 2023
Rated 5 out of 5 stars

Amazing

Service was amazing. She listened to what we wanted and directed us accordingly. No hard sale just warm friendly service. Cannot wait to get in my new bed. 😊

October 25, 2023
Rated 5 out of 5 stars

A very good customer service

This was a good experience - my wife & I were looking round the showroom & the female sales assistant asked initially if we would like some help - we said no not at the moment so she went away- A bit I asked her a question about one of the beds - she sorted that out and again just left us to browse around - again we went back and told her we interested in buying a particular bed - she answered all our queries a bout it - so ordered it - we arranged a delivery date - but we realised we had got our date wrong- so went back in -and she sorted it out straight away - so 10 out of ten

October 12, 2023
Rated 5 out of 5 stars

Enjoyable Experience

Excellent experience all round. Extremely knowledgeable and pleasant member of staff assisted from the moment we requested help and explained everything in depth.

August 27, 2023
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Reply from Bensons For Beds - Barnsley

This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons

Rated 5 out of 5 stars

Staff were extremely helpful and…

Staff were extremely helpful and knowledgeable about the products.
Was given ample opportunities to test several beds at my leisure without staff presence but readily available to answer any of my questions. Overall was made to have a comfortable experience in a professional environment.

August 28, 2023
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Reply from Bensons For Beds - Barnsley

Thank you Lisa for this 5 star review - we will ensure this is fed back to our colleague in Barnsley - Team Bensons

Rated 4 out of 5 stars

Helpful staff and good product range.

Very helpful assistance from staff especially Angie who explained how various discounts were applied that were on offer, she was very polite and knowledgeable of the products available to us.
We purchased a bed base, mattress and head board.
The only disappointment for us was the delivery charge of £39.00 that we felt was rather high (my reason for giving 4 stars). I would recommend Bensons for Beds (good product range and competitive pricing) especially the branch at Wombwell, Barnsley.

August 27, 2023
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Reply from Bensons For Beds - Barnsley

We really appreciate the time taken to leave this feedback for us. -Team Bensons

Rated 5 out of 5 stars

Good advice regarding type of bed

Good advice regarding type of bed. Clear explanation of ways to pay. Great products.

August 23, 2023
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Reply from Bensons For Beds - Barnsley

Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons

Rated 4 out of 5 stars

Quality item | Great Staff | Build-time too long

Absolutely can’t fault the staff who went the extra mile to get it delivered to the store for me to collect. Decent price as got it in the sale.

Quality of the product is spot on but I’m knocking off a star for build-time. It’s just too long.

It says ‘two hours’ build-time for two people and some other reviews said they needed four or five hours. Having thought these people were dumbos, I now believe them. It’s taken more than four hours to put together. I’d say worth it in the end but be prepared to fall out with your spouse/partner!

March 1, 2023
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Reply from Bensons For Beds - Barnsley

We are thrilled to hear you love your new purchase, and even happier that the service was 5*! We really appreciate the time taken to leave us this lovely review. - Team Bensons

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