The assistant, Joanne, was extremely knowledgeable and friendly. Can't praise her enough. Didn't feel pressured or hassled. Brilliant service. The prices were reasonable for the quality. Everything... See more
Company replied
Location
Switch locationUnit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
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Over all it was good. Staff were helpful and there were messages of progress. Delivery men were nice and polite. They put the bed where I wanted. My only issue was the packaging was filthy. Not... See more
The staff were fantastic delivery brilliant. The bed is lovely however the wardrobes are not worth the money. We have spent a lot of money and not happy with the wardrobe, the glass on the wardrobe d... See more
Made buying a bed easy,staff very professional in what they do,delivered on time again very professionally really pleasant guys. Just wish I'd paid to have it made up.
Company replied
Company details
About Bensons For Beds - Barnsley
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, United Kingdom
- 1226786512
4.8
Excellent
257 reviews
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Over all it was good
Over all it was good. Staff were helpful and there were messages of progress. Delivery men were nice and polite. They put the bed where I wanted.
My only issue was the packaging was filthy. Not just a little dusty but I ran my hand on it and it was black.
This new bed was light coloured and the packaging was left on a brand new cream carpet
August 16, 2026
The staff were fantastic delivery…
The staff were fantastic delivery brilliant. The bed is lovely however the wardrobes are not worth the money.
We have spent a lot of money and not happy with the wardrobe, the glass on the wardrobe doors is flimsy I would hate to think this is in a childs room. Need to do better
August 8, 2026
The delivery men were polite and…
The delivery men were polite and courteous and got on with the job no problem
August 10, 2026
May use AI-assist with repliesRead more
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Friendly and knowledgeable staff
Friendly and knowledgeable staff. Very happy to answer questions and to find us the best overall deal.
August 7, 2026
Reply from Bensons For Beds - Barnsley
We're so pleased to hear that our staff were friendly and knowledgeable. It's wonderful that they were happy to answer your questions and find you the best overall deal. Thank you for your kind words!
Thank you for your positive review - Lauryn at Customer Care
Reply from Bensons For Beds - Barnsley
We are so pleased to hear that our team was polite, friendly, and knowledgeable. Thank you for sharing your positive experience with us!
Thank you for your positive review - Lauryn at Customer Care
Assistant very helpful and patient
Assistant very helpful and patient. Gave relevant information. Did her best to ensure a good deal.
August 4, 2026
Reply from Bensons For Beds - Barnsley
We're so pleased to hear that our assistant was very helpful and patient, and provided relevant information. It's wonderful to know they did their best to ensure a good deal for you. Thank you for your lovely feedback!
Team Bensons
Brilliant service
The assistant, Joanne, was extremely knowledgeable and friendly. Can't praise her enough. Didn't feel pressured or hassled. Brilliant service.
The prices were reasonable for the quality. Everything was explained about the delivery plus a useful information sheet which also contained a contact number in case we wanted to change the date of delivery.
August 1, 2026
Reply from Bensons For Beds - Barnsley
We're so pleased to hear about your excellent experience! It's wonderful that our assistant was knowledgeable and friendly, and that you felt no pressure. We're also glad you found our prices reasonable and appreciated the clear explanation of the delivery process.
Team Bensons
Made buying a bed easy,staff very…
Made buying a bed easy,staff very professional in what they do,delivered on time again very professionally really pleasant guys. Just wish I'd paid to have it made up.
July 31, 2026
Reply from Bensons For Beds - Barnsley
We're so pleased to hear that your bed purchase was easy and that our staff were professional. It's wonderful to know that the delivery was on time and handled by pleasant and professional individuals. We understand your sentiment about wishing you'd paid for assembly, and we appreciate your feedback.
Team Bensons
I went to your Barnsley branch for a…
I went to your Barnsley branch for a look and Angie was so helpful I have M/S and she made sure the bed I bought was suitable for me.
July 30, 2026
Reply from Bensons For Beds - Barnsley
We're so pleased to hear that Angie was so helpful at our Barnsley branch. It's wonderful that they ensured the bed you bought was suitable for your needs.
Team Bensons
Reply from Bensons For Beds - Barnsley
We're so happy to hear we could help! We appreciate your positive feedback.
Team Bensons
Quick delivery
July 11, 2026
Reply from Bensons For Beds - Barnsley
Thank you for sharing your positive experience.
Reply from Bensons For Beds - Barnsley
Thank you for sharing your positive experience with us!
A smooth process form start to finish
Angie made us welcome at the Barnsley branch and went in great detail through the range of beds suitable for our needs. We made a choice and ordered the bed on the 1st June, with delivery scheduled for the 18th June. We were informed as to the progress of the order between order and delivery dates, and provided with a schedule time for delivery. The delivery men arrived within the time slot, removed the old mattress and installed the new one in the bedroom with the minimum of fuss and I have to say a fair bit of effort. They took the old mattress away and removed all the packaging. In all a good job well done.
June 18, 2026
Reply from Bensons For Beds - Barnsley
Thank you for sharing your wonderful experience! We are so pleased to hear that our team provided excellent guidance in selecting your bed and that the delivery and installation were handled efficiently and with great care. We appreciate your kind words.
Team Bensons
Great bed and mattress
Great bed and mattress, superb buying experience, lovely staff, thank you.
June 19, 2026
Reply from Bensons For Beds - Barnsley
We're so pleased you had a superb buying experience and love your new bed!
Team Bensons
From walking into store to delivery…
From walking into store to delivery very knowledgeable and helpful and friendly staff when bed was delivered the driver and partner were very good
June 10, 2026
Reply from Bensons For Beds - Barnsley
We're so pleased our staff were knowledgeable, helpful, and friendly from store to delivery. We appreciate your kind feedback!
Team Bensons
From walking into the shop We had…
From walking into the shop We had expert advice from Carol who we dealt with throughout We spent plenty of time looking and we were nt rushed Everything was explained fully and in the end we purchased a new Orthopedic Sealy matress Excellant Service
June 7, 2026
Unprompted review
Reply from Bensons For Beds - Barnsley
We're happy to hear you received expert advice and felt unhurried during your visit. It's great that everything was explained fully, leading to your mattress purchase. Thank you for your positive feedback!
Team Bensons
Reply from Bensons For Beds - Barnsley
We're glad to hear we arrived on time and were professional. Thank you for your feedback!
Team Bensons
Reply from Bensons For Beds - Barnsley
We're so pleased our team was helpful! Thank you for your kind words.
Team Bensons
Ladies in store very helpful and…
Ladies in store very helpful and informative
Helped with measurements and advise on mattresses
May 14, 2026
Reply from Bensons For Beds - Barnsley
We're so pleased our team provided helpful and informative advice on mattresses and measurements. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - Barnsley
We're glad everything went smoothly and was helpful. Thank you!
Team Bensons
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