Angie made us welcome at the Barnsley branch and went in great detail through the range of beds suitable for our needs. We made a choice and ordered the bed on the 1st June, with delivery scheduled fo... See more
Company replied
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
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Angie made us welcome at the Barnsley branch and went in great detail through the range of beds suitable for our needs. We made a choice and ordered the bed on the 1st June, with delivery scheduled fo... See more
Company replied
Well, unlike another home furniture chain, we got personal service from the store in Barnsley. The information she gave us was spot on, that is the delivery date. We bought a new tied super king siz... See more
Company replied
Greeted at door but no hovering salesperson while browsing but advice given when needed. Thoroughly explained process of sale, delivery, guarantee & return if not suitable. Marked down a star because... See more
Company replied
Service from Carol the store manager was absolutely top notch. Encouraged me and my partner to jump on the Sleep Pro and from the results recommended a mattress that was perfect, even after trying a... See more
Company replied
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Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, United Kingdom
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Angie made us welcome at the Barnsley branch and went in great detail through the range of beds suitable for our needs. We made a choice and ordered the bed on the 1st June, with delivery scheduled for the 18th June. We were informed as to the progress of the order between order and delivery dates, and provided with a schedule time for delivery. The delivery men arrived within the time slot, removed the old mattress and installed the new one in the bedroom with the minimum of fuss and I have to say a fair bit of effort. They took the old mattress away and removed all the packaging. In all a good job well done.

Reply from Bensons For Beds - Barnsley
Great bed and mattress, superb buying experience, lovely staff, thank you.

Reply from Bensons For Beds - Barnsley
From walking into store to delivery very knowledgeable and helpful and friendly staff when bed was delivered the driver and partner were very good

Reply from Bensons For Beds - Barnsley
From walking into the shop We had expert advice from Carol who we dealt with throughout We spent plenty of time looking and we were nt rushed Everything was explained fully and in the end we purchased a new Orthopedic Sealy matress Excellant Service

Reply from Bensons For Beds - Barnsley

Reply from Bensons For Beds - Barnsley

Reply from Bensons For Beds - Barnsley
Ladies in store very helpful and informative
Helped with measurements and advise on mattresses

Reply from Bensons For Beds - Barnsley

Reply from Bensons For Beds - Barnsley
Well, unlike another home furniture chain, we got personal service from the store in Barnsley. The information she gave us was spot on, that is the delivery date. We bought a new tied super king size mattress. It was delivered on time, and they even made the bed, zipping the mattress together.
I would thoroughly recommend their customer service, the emails kept us up to date, and the shop manager gave us the stores number if we had queries, which we didnt!

Reply from Bensons For Beds - Barnsley

Reply from Bensons For Beds - Barnsley
The bed was incredibly wrapped and the delivery was excellent , everything was very satisfactory .

Reply from Bensons For Beds - Barnsley
Very helpful - the only disappointment was that the bed that assesses your posture was not working.

Reply from Bensons For Beds - Barnsley
Very knowledgeable, was very patient and able to answer all our questions professionally.

Reply from Bensons For Beds - Barnsley

Reply from Bensons For Beds - Barnsley
From entering the shop & staff being so helpful to the brilliant caring delivery guys Wojciech & Brian .
Highly recommend
The quality of our new bed is second to none

Reply from Bensons For Beds - Barnsley
Excellent professional and personal people

Reply from Bensons For Beds - Barnsley
Very helpful and knowledgeable. We left having purchased just what we need. Communication has been fantastic, roll on delivery day...

Reply from Bensons For Beds - Barnsley

Reply from Bensons For Beds - Barnsley
We were met with enthusiasm from the sales assistant Carol. She assisted with advice where she was able and allowed us time to privately discuss our options.

Reply from Bensons For Beds - Barnsley
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