The assistant, Joanne, was extremely knowledgeable and friendly. Can't praise her enough. Didn't feel pressured or hassled. Brilliant service. The prices were reasonable for the quality. Everything... See more
Company replied
Location
Switch locationUnit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
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See what reviewers are saying
The whole experience was very good even taking the time to explain the difference in the mattresses including the one I chose. The delivery men went out of their ways to make the service as easy as po... See more
The Barnsley staff - Salesperson Angie & Manager Carol were absolutely amazing … we ‘bought them’ before we bought our bed. Angie was so knowledgable, patient and professional. She listened to us & ga... See more
Company replied
Greeted at door but no hovering salesperson while browsing but advice given when needed. Thoroughly explained process of sale, delivery, guarantee & return if not suitable. Marked down a star because... See more
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Company details
About Bensons For Beds - Barnsley
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, United Kingdom
- 1226786512
4.8
Excellent
265 reviews
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Reply from Bensons For Beds - Barnsley
We’re so glad you felt welcome from start to finish and that all your needs were met – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Excellent service and a good deal
Service from Carol the store manager was absolutely top notch. Encouraged me and my partner to jump on the Sleep Pro and from the results recommended a mattress that was perfect, even after trying a few more. Did everything she could to make sure our needs were taken care of and gave us a great deal. As a previous retail manager myself I know good customer service when I see it and Carol was exemplary. Highly recommended.
January 11, 2026
Unprompted review
Reply from Bensons For Beds - Barnsley
We're happy to hear about the top-notch service you received! It's great to know that our team member's recommendations led you to the perfect mattress and that your needs were taken care of. We appreciate your recommendation.
New bed
Lady in the shop was very helpful made us feel at ease. She was very knowledgeable about all the beds/mattresses
January 4, 2026
Reply from Bensons For Beds - Barnsley
We're happy to hear that our staff was helpful and made you feel comfortable. We appreciate that you found their knowledge about our beds/mattresses useful. Thank you for your positive review – Lauryn at Customer Care 💜
Carol was great
Carol was great, smooth easy process, very friendly and informative. We bought the bed we have always wanted and a very comfy mattress at a great price.
December 29, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that you experienced a smooth and easy process! It's great you found your desired bed and a comfy mattress at a great price. We appreciate your feedback.
We truly appreciate your feedback.
Megan at Customer Care
Reply from Bensons For Beds - Barnsley
Thank you for your wonderful feedback Mr Marsh! We’re delighted Angie’s expertise and personal approach made such a positive impression.
Looking forward to welcoming you back again,
Megan at Customer Care!
Very warm friendly staff,
Very warm friendly staff,
I had specific advise from my Neurosurgeon on what bed would be best for my bad back.
I was given very good advice that made my decision on what mattress was ideal for me!
January 2, 2026
Reply from Bensons For Beds - Barnsley
Thank you for sharing your experience with us! We’re so pleased to hear that our team provided friendly service and helpful advice tailored to your needs. It’s great to know we could make the process straightforward and help you find the ideal mattress for your back. We’ll make sure your kind words are passed along. Wishing you many nights of comfortable rest,
Megan at Customer Care
Good service.
I was treated with respect and the mattresses were explained to me. The good thing about the service is that the salesman was helpful but not ‘pushy’.
December 29, 2025
Reply from Bensons For Beds - Barnsley
We appreciate your feedback! We're so glad that you felt respected and found our team member's explanations helpful without being overly assertive. Thank you for choosing us! Michael @ Team Bensons
Joanne was extremely helpful and…
Joanne was extremely helpful and informative….Perfect!!!
January 1, 2026
Reply from Bensons For Beds - Barnsley
We are so happy to hear that you found our team member to be helpful and informative! Thank you for your positive review – Lauryn at Customer Care 💜
Fantastic Bensons
What a great experience with Bensons for beds, from start to finish, everything went smoothly, delivered on time, polite and friendly delivery guys.
Very happy customer.
December 12, 2025
Unprompted review
Reply from Bensons For Beds - Barnsley
We're happy to hear that everything went smoothly from start to finish and that our delivery team was polite and friendly. Thank you for being a valued customer!
Thank you, Team Bensons - Jess
Carol was very helpful & went through…
Carol was very helpful & went through everything in detail & stayed over after closing to finish off with my order. Great service & highly recommended.
December 5, 2025
Reply from Bensons For Beds - Barnsley
Thank you for sharing! We’re thrilled Carol went above and beyond to make sure everything was perfect for you. We’ll pass on your kind words—she’ll be delighted!
Megan at Customer Care
Reply from Bensons For Beds - Barnsley
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Stewart - Team Bensons
Fully informed during our purchase
Fully informed during our purchase. Friendly and helpful. No negative comments at all,highly satisfied
November 25, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that you were fully informed and satisfied with our team's friendly assistance during your purchase. Thank you for your positive feedback!
Team Bensons
Dealt with promptly and courteously
Dealt with promptly and courteously. Shown exactly what we were looking for
November 27, 2025
Reply from Bensons For Beds - Barnsley
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Reply from Bensons For Beds - Barnsley
Thank you for your kind words! We’re delighted to hear you received great service from our helpful and knowledgeable staff, and that you found fantastic deals. Your feedback is truly appreciated!
Thank you for your positive review Chris – Lauryn at Customer Care 💜
Great service. Very helpful
Staff were very welcoming and not pushy at all. But were there for help when required
November 21, 2025
Reply from Bensons For Beds - Barnsley
Thank you for your kind words! We’re so pleased to hear our team made you feel welcome without any pressure, while being ready to help when needed. That’s exactly the experience we aim to provide! 💜
Thank you for your positive review – Lauryn at Customer Care
Reply from Bensons For Beds - Barnsley
We appreciate your feedback and are so glad you were happy with our customer support and knowledge Mr Ingram.
We hope to welcome you back again in the future,
Megan at Customer Care
Joanne at the Stairfoot Barnsley branch…
Joanne at the Stairfoot Barnsley branch was helpful and showed me the beds I wanted to try. There was a good selection of pocket sprung/memory foam ones and with the Black Friday deal it was a great price.
November 15, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that you found the assistance helpful and discovered a great selection during the Black Friday deal. We appreciate you sharing your positive experience with us,
Megan at Customer Care
Good communication
Good communication, delivered on time, took old mattress away very efficiently. Pleasant and friendly.
November 15, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear about the good communication, on-time delivery, and efficient mattress removal. We appreciate your positive feedback and that you found our team pleasant,
Megan at Customer Care
Excellent customer service
Very knowledgeable member of staff, Lee, at the Barnsley branch. Helpful without being pushy, friendly and polite. Took my time trying all the mattresses and I didn't feel rushed at all.
November 9, 2025
Reply from Bensons For Beds - Barnsley
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review on the service you received. Thank you, Anthea - Team Bensons
Professional service from shop…
Professional service from shop assistant also the delivery men who assembled the bed !
November 7, 2025
Reply from Bensons For Beds - Barnsley
We’re so pleased to hear that both our shop assistant and delivery team provided professional service and made sure your bed was assembled perfectly.
Thank you for your positive review – Lauryn at Customer Care 💜
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