The assistant, Joanne, was extremely knowledgeable and friendly. Can't praise her enough. Didn't feel pressured or hassled. Brilliant service. The prices were reasonable for the quality. Everything... See more
Company replied
Location
Switch locationUnit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
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Over all it was good. Staff were helpful and there were messages of progress. Delivery men were nice and polite. They put the bed where I wanted. My only issue was the packaging was filthy. Not... See more
The staff were fantastic delivery brilliant. The bed is lovely however the wardrobes are not worth the money. We have spent a lot of money and not happy with the wardrobe, the glass on the wardrobe d... See more
Made buying a bed easy,staff very professional in what they do,delivered on time again very professionally really pleasant guys. Just wish I'd paid to have it made up.
Company replied
Company details
About Bensons For Beds - Barnsley
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, United Kingdom
- 1226786512
4.8
Excellent
257 reviews
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Joanne was extremely helpful and…
Joanne was extremely helpful and informative….Perfect!!!
January 1, 2026
Reply from Bensons For Beds - Barnsley
We are so happy to hear that you found our team member to be helpful and informative! Thank you for your positive review – Lauryn at Customer Care 💜
Fantastic Bensons
What a great experience with Bensons for beds, from start to finish, everything went smoothly, delivered on time, polite and friendly delivery guys.
Very happy customer.
December 12, 2025
Unprompted review
Reply from Bensons For Beds - Barnsley
We're happy to hear that everything went smoothly from start to finish and that our delivery team was polite and friendly. Thank you for being a valued customer!
Thank you, Team Bensons - Jess
Carol was very helpful & went through…
Carol was very helpful & went through everything in detail & stayed over after closing to finish off with my order. Great service & highly recommended.
December 5, 2025
Reply from Bensons For Beds - Barnsley
Thank you for sharing! We’re thrilled Carol went above and beyond to make sure everything was perfect for you. We’ll pass on your kind words—she’ll be delighted!
Megan at Customer Care
Reply from Bensons For Beds - Barnsley
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Stewart - Team Bensons
Fully informed during our purchase
Fully informed during our purchase. Friendly and helpful. No negative comments at all,highly satisfied
November 25, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that you were fully informed and satisfied with our team's friendly assistance during your purchase. Thank you for your positive feedback!
Team Bensons
Dealt with promptly and courteously
Dealt with promptly and courteously. Shown exactly what we were looking for
November 27, 2025
Reply from Bensons For Beds - Barnsley
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Reply from Bensons For Beds - Barnsley
Thank you for your kind words! We’re delighted to hear you received great service from our helpful and knowledgeable staff, and that you found fantastic deals. Your feedback is truly appreciated!
Thank you for your positive review Chris – Lauryn at Customer Care 💜
Great service. Very helpful
Staff were very welcoming and not pushy at all. But were there for help when required
November 21, 2025
Reply from Bensons For Beds - Barnsley
Thank you for your kind words! We’re so pleased to hear our team made you feel welcome without any pressure, while being ready to help when needed. That’s exactly the experience we aim to provide! 💜
Thank you for your positive review – Lauryn at Customer Care
Reply from Bensons For Beds - Barnsley
We appreciate your feedback and are so glad you were happy with our customer support and knowledge Mr Ingram.
We hope to welcome you back again in the future,
Megan at Customer Care
Joanne at the Stairfoot Barnsley branch…
Joanne at the Stairfoot Barnsley branch was helpful and showed me the beds I wanted to try. There was a good selection of pocket sprung/memory foam ones and with the Black Friday deal it was a great price.
November 15, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that you found the assistance helpful and discovered a great selection during the Black Friday deal. We appreciate you sharing your positive experience with us,
Megan at Customer Care
Good communication
Good communication, delivered on time, took old mattress away very efficiently. Pleasant and friendly.
November 15, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear about the good communication, on-time delivery, and efficient mattress removal. We appreciate your positive feedback and that you found our team pleasant,
Megan at Customer Care
Excellent customer service
Very knowledgeable member of staff, Lee, at the Barnsley branch. Helpful without being pushy, friendly and polite. Took my time trying all the mattresses and I didn't feel rushed at all.
November 9, 2025
Reply from Bensons For Beds - Barnsley
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review on the service you received. Thank you, Anthea - Team Bensons
Professional service from shop…
Professional service from shop assistant also the delivery men who assembled the bed !
November 7, 2025
Reply from Bensons For Beds - Barnsley
We’re so pleased to hear that both our shop assistant and delivery team provided professional service and made sure your bed was assembled perfectly.
Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Barnsley
We’re so pleased our in-store team helped you find the right mattress and made the experience smooth and enjoyable.
Thank you for your positive review – Lauryn at Customer Care 💜
Carol was very helpful
Carol was very helpful, she offered the use of the sleep machine and deep pillow for side sleepers
October 31, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that the sleep machine and pillow enhanced your experience. We appreciate your lovely words,
Megan at Customer Care
Friendly yet remaining professional.
Friendly yet remaining professional.
All the staff were very attentive during our visit. Have bought and will buy again from this store.
October 17, 2025
Reply from Bensons For Beds - Barnsley
We appreciate you taking the time to share your positive experience with our attentive and friendly yet professional staff; we're so glad you'll buy from us again!
Thank you for your review – Lauryn at Customer Care 💜
Very good service
Very good service, good delivery date as required, very pleasant staff.
October 3, 2025
Reply from Bensons For Beds - Barnsley
We're happy you received very good service and a good delivery on the required date. We're also glad you found our staff pleasant.
Take Care,
Megan at Customer Care
Helpful and knowledgeable staff
Helpful and knowledgeable staff. We had a good idea what we wanted and came away with what we needed at a fair and reasonable price
September 24, 2025
Reply from Bensons For Beds - Barnsley
Thanks so much for your kind words! I’m happy to hear our team helped you find exactly what you needed. Hope to assist you again soon! Take care, Megan at Customer Care.
The lady who dealt with me was very…
The lady who dealt with me was very helpful and professional, she explained everything I needed to know and would definitely go back to this branch when I need a new bed
September 25, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that the service you received was helpful and professional. It's great to know that you would return to us when you need a new bed.
Thank you,
Lauryn at Customer Care
I recently visited the Bensons for Beds…
I recently visited the Bensons for Beds store in Barnsley, near the Tesco, and had an outstanding experience thanks to Angie. From the moment we walked in, we were allowed to browse at our own pace, and Angie approached us after a little while, which felt really comfortable. She was incredibly professional and polite, never pushy at all. Instead, she provided us with a wealth of information about the beds and guided us in a very helpful way. She even introduced us to an air pressure bed so we could understand our preferences better. Throughout the whole process, Angie was patient, attentive, and genuinely interested in finding the best fit for us. She also made sure we knew about the deals and promotions without ever making us feel pressured. It was this trust and the valuable information she shared that convinced us to purchase a king-size mattress on the spot. We absolutely feel like we made the right choice, and we can't thank Angie enough for her support. Highly recommend this store and Angie's service!
September 13, 2025
Unprompted review
Reply from Bensons For Beds - Barnsley
Thank you so much for your kind words about Angie and our store! We are thrilled to hear that you had an outstanding experience and that Angie provided you with excellent service. Our priority is always to guide and assist our customers in finding the perfect fit. We are glad you found the trust and valuable information you needed to make a confident purchase. Thank you for choosing Bensons for Beds, we truly value your recommendation!
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