The assistant, Joanne, was extremely knowledgeable and friendly. Can't praise her enough. Didn't feel pressured or hassled. Brilliant service. The prices were reasonable for the quality. Everything... See more
Company replied
Location
Switch locationUnit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
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See what reviewers are saying
Over all it was good. Staff were helpful and there were messages of progress. Delivery men were nice and polite. They put the bed where I wanted. My only issue was the packaging was filthy. Not... See more
The staff were fantastic delivery brilliant. The bed is lovely however the wardrobes are not worth the money. We have spent a lot of money and not happy with the wardrobe, the glass on the wardrobe d... See more
Made buying a bed easy,staff very professional in what they do,delivered on time again very professionally really pleasant guys. Just wish I'd paid to have it made up.
Company replied
Company details
About Bensons For Beds - Barnsley
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, United Kingdom
- 1226786512
4.8
Excellent
257 reviews
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Excellent communication & service.
February 13, 2026
Reply from Bensons For Beds - Barnsley
Thank you for your excellent review!
- Jessica at Team Bensons
Reply from Bensons For Beds - Barnsley
We're so glad our staff was professional and helpful! We appreciate your positive feedback and are happy to assist you.
We truly appreciate your feedback.
Megan at Customer Care
Excellent service
Excellent service. Very knowledgeable staff giving excellent advice.Outstanding delivery service
February 7, 2026
Reply from Bensons For Beds - Barnsley
We appreciate you taking the time to share your experience! We're so glad to hear our knowledgeable staff provided excellent advice and outstanding delivery.
Showed a number of mattresses before I…
Showed a number of mattresses before I made my choice. No pressure from the sales staff just helpful advice.
The delivery people were careful with my property and due to inclement weather took off their shoes in the house.
February 5, 2026
Reply from Bensons For Beds - Barnsley
We appreciate you sharing your feedback. We're happy to hear that our sales staff provided helpful advice without pressure and that our delivery team was careful with your property.
Brilliant experience with the help from…
Brilliant experience with the help from carol in store helping my grandparents choose the right bed and mattress
January 26, 2026
Reply from Bensons For Beds - Barnsley
We're happy to hear about the brilliant experience your grandparents had in our store! We appreciate you taking the time to share this positive feedback with us,
- Megan at Customer Care💜
Great service from Bensons for beds staff
Great service from Joanne instore, who talked us through the options to calling us with an update on boxing day to tell us the sale discount was available, and finally taking us through the order process and making sure we were happy with our choice. Plus 10/10 for the delivery team Paul and Ian who were excellent. I definitely recommend Bensons
January 27, 2026
Unprompted review
Reply from Bensons For Beds - Barnsley
We're happy to hear that you received great service in-store and appreciate the update on sale discounts. We're also glad the delivery team was excellent, and we appreciate your recommendation,
Megan at Customer Care
Reply from Bensons For Beds - Barnsley
We're so glad our staff's knowledge was helpful! Thank you for your positive feedback; it means a lot to us.
Excellent advice given
Excellent advice given and the special bed equipment helped our decision on the firmness of the mattress. Very comfortable mattress with good support in the areas we need.
January 4, 2026
Reply from Bensons For Beds - Barnsley
We're happy to hear the advice given helped you decide on the mattress firmness. It's great to know you find the mattress comfortable with good support. Thank you for your review!
Helpful assistant
Abi who assisted us, was very helpful. She was informative, without being pushy. She gave us the bed test which was very helpful in making our choice. When we had made our decision she took us through the process clearly. A very good experience of customer service.
January 16, 2026
Reply from Bensons For Beds - Barnsley
We're happy to hear that you found our team member helpful and informative! We appreciate that they guided you through the process clearly and that the bed test aided your decision. Thanks for your feedback.
Friendly & helpful staff.
January 13, 2026
Unprompted review
Reply from Bensons For Beds - Barnsley
We appreciate your positive feedback! Thank you.
friendly and competent
The staff were very friendly and competent. Therehad been a problem but they handled so easily it wasn't much of a problem
August 21, 2025
Reply from Bensons For Beds - Barnsley
Thanks so much for your review Brian! 😊
We’re really glad to hear the team were friendly and competent — that’s exactly what we aim for!
Sorry there was a hiccup along the way, but it’s great to know the staff handled it smoothly so it didn’t become a big issue. If you ever need anything else, we’re always here to help! ⭐
Best Wishes,
Megan at Customer Care
First-class service
First-class service, professional, patient.recommended by my daughter because she experienced good service at a different branch so every branch is the same if would appear. Still waiting for delivery (2 weeks) but so far very good.
January 10, 2026
Reply from Bensons For Beds - Barnsley
We’re delighted to hear you received first-class, professional service and that our team made the process patient and stress-free. Your recommendation means so much to us! Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Barnsley
We’re so glad everything was spot on and hassle-free – that’s what we love to hear! 💜 Thank you for your positive review - Lauryn at Customer Care
Reply from Bensons For Beds - Barnsley
We’re so glad you felt welcome from start to finish and that all your needs were met – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Excellent service and a good deal
Service from Carol the store manager was absolutely top notch. Encouraged me and my partner to jump on the Sleep Pro and from the results recommended a mattress that was perfect, even after trying a few more. Did everything she could to make sure our needs were taken care of and gave us a great deal. As a previous retail manager myself I know good customer service when I see it and Carol was exemplary. Highly recommended.
January 11, 2026
Unprompted review
Reply from Bensons For Beds - Barnsley
We're happy to hear about the top-notch service you received! It's great to know that our team member's recommendations led you to the perfect mattress and that your needs were taken care of. We appreciate your recommendation.
New bed
Lady in the shop was very helpful made us feel at ease. She was very knowledgeable about all the beds/mattresses
January 4, 2026
Reply from Bensons For Beds - Barnsley
We're happy to hear that our staff was helpful and made you feel comfortable. We appreciate that you found their knowledge about our beds/mattresses useful. Thank you for your positive review – Lauryn at Customer Care 💜
Carol was great
Carol was great, smooth easy process, very friendly and informative. We bought the bed we have always wanted and a very comfy mattress at a great price.
December 29, 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that you experienced a smooth and easy process! It's great you found your desired bed and a comfy mattress at a great price. We appreciate your feedback.
We truly appreciate your feedback.
Megan at Customer Care
Reply from Bensons For Beds - Barnsley
Thank you for your wonderful feedback Mr Marsh! We’re delighted Angie’s expertise and personal approach made such a positive impression.
Looking forward to welcoming you back again,
Megan at Customer Care!
Very warm friendly staff,
Very warm friendly staff,
I had specific advise from my Neurosurgeon on what bed would be best for my bad back.
I was given very good advice that made my decision on what mattress was ideal for me!
January 2, 2026
Reply from Bensons For Beds - Barnsley
Thank you for sharing your experience with us! We’re so pleased to hear that our team provided friendly service and helpful advice tailored to your needs. It’s great to know we could make the process straightforward and help you find the ideal mattress for your back. We’ll make sure your kind words are passed along. Wishing you many nights of comfortable rest,
Megan at Customer Care
Good service.
I was treated with respect and the mattresses were explained to me. The good thing about the service is that the salesman was helpful but not ‘pushy’.
December 29, 2025
Reply from Bensons For Beds - Barnsley
We appreciate your feedback! We're so glad that you felt respected and found our team member's explanations helpful without being overly assertive. Thank you for choosing us! Michael @ Team Bensons
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