The assistant, Joanne, was extremely knowledgeable and friendly. Can't praise her enough. Didn't feel pressured or hassled. Brilliant service. The prices were reasonable for the quality. Everything... See more
Company replied
Location
Switch locationUnit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
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Over all it was good. Staff were helpful and there were messages of progress. Delivery men were nice and polite. They put the bed where I wanted. My only issue was the packaging was filthy. Not... See more
The staff were fantastic delivery brilliant. The bed is lovely however the wardrobes are not worth the money. We have spent a lot of money and not happy with the wardrobe, the glass on the wardrobe d... See more
Made buying a bed easy,staff very professional in what they do,delivered on time again very professionally really pleasant guys. Just wish I'd paid to have it made up.
Company replied
Company details
About Bensons For Beds - Barnsley
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, United Kingdom
- 1226786512
4.8
Excellent
257 reviews
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Staff named carol
May 27, 2026
Reply from Bensons For Beds - Barnsley
Thank you for sharing your positive experience with us.
Team Bensons
Best home furnishings chain
Well, unlike another home furniture chain, we got personal service from the store in Barnsley. The information she gave us was spot on, that is the delivery date. We bought a new tied super king size mattress. It was delivered on time, and they even made the bed, zipping the mattress together.
I would thoroughly recommend their customer service, the emails kept us up to date, and the shop manager gave us the stores number if we had queries, which we didnt!
May 24, 2026
Reply from Bensons For Beds - Barnsley
Thank you for your wonderful review! We are so pleased to hear that our team provided such excellent service, from the accurate information to the timely delivery and assembly of your mattress. We appreciate your kind words.
Team Bensons
Reply from Bensons For Beds - Barnsley
Thank you
Team Bensons - Jess
The bed was incredibly wrapped and the…
The bed was incredibly wrapped and the delivery was excellent , everything was very satisfactory .
March 15, 2026
Reply from Bensons For Beds - Barnsley
We are so pleased to hear that your bed arrived incredibly wrapped and that the delivery was excellent. Thank you for sharing your positive experience!
Team Bensons - Jess
Very helpful
Very helpful - the only disappointment was that the bed that assesses your posture was not working.
April 28, 2026
Reply from Bensons For Beds - Barnsley
Thank you for the feedback! 😊 We’re glad you found the team helpful. We’re sorry to hear the SleepPro wasn’t working during your visit—that’s definitely disappointing, as it’s a useful tool. We appreciate you mentioning it and will pass this on so it can be addressed. Thanks again for taking the time to share your experience. ⭐
Very knowledgeable
Very knowledgeable, was very patient and able to answer all our questions professionally.
April 29, 2026
Reply from Bensons For Beds - Barnsley
Thank you for the lovely feedback! 😊 We’re so pleased our team were knowledgeable, patient, and able to answer all your questions professionally. That’s exactly the experience we aim to provide — thanks again for choosing us! 🌟
Reply from Bensons For Beds - Barnsley
We appreciate your positive feedback and are so pleased to hear that our helpful and knowledgeable staff provided you with a good experience.
Team Bensons
From entering the shop & staff being so…
From entering the shop & staff being so helpful to the brilliant caring delivery guys Wojciech & Brian .
Highly recommend
The quality of our new bed is second to none
April 16, 2026
Reply from Bensons For Beds - Barnsley
Thank you for your lovely feedback! We’re delighted you had such a great experience from the moment you walked in, and that our caring delivery team made such a positive impression. It’s fantastic to hear you’re loving the quality of your new bed, second to none indeed! 😊
Thank you for your positive review - Lauryn at Customer Care 💜
Excellent professional and personal…
Excellent professional and personal people
April 16, 2026
Unprompted review
Reply from Bensons For Beds - Barnsley
Thank you for your kind words! We’re delighted to hear you found our team both professional and personable.
Thank you for your positive review - Lauryn at Customer Care 💜
Very helpful and knowledgeable
Very helpful and knowledgeable. We left having purchased just what we need. Communication has been fantastic, roll on delivery day...
April 15, 2026
Reply from Bensons For Beds - Barnsley
Really appreciate your review — it’s great to hear you found exactly what you needed and felt well supported throughout. Roll on delivery day,
Megan | Customer Care Specialist💤
Reply from Bensons For Beds - Barnsley
We’re very sorry to hear about this. A damaged mirror and missing clothes rail should not happen, and we apologise for the inconvenience caused.
Please contact our Customer Care team with your order details, and we’ll arrange for the missing part to be supplied and the damaged item to be resolved as quickly as possible.
Thank you for bringing this to our attention.
Team Bensons
We were met with enthusiasm from the…
We were met with enthusiasm from the sales assistant Carol. She assisted with advice where she was able and allowed us time to privately discuss our options.
March 30, 2026
Reply from Bensons For Beds - Barnsley
Thank you for your lovely feedback! We’re delighted to hear Carol greeted you with such enthusiasm and provided helpful advice while giving you time to consider your options — we’ll be sure to pass this on,
Megan | Customer Care Specialist😊
Great experience instore
Great experience instore. Delivery on time. Friendly, careful. Great beds
March 29, 2026
Reply from Bensons For Beds - Barnsley
Thank you! 😊 We’re so pleased to hear you had a great in‑store experience and that delivery was on time, friendly, and handled with care. And of course—great beds too! 🛏️✨ We really appreciate your feedback,
Megan | Customer Care Specialist💜
Excellent end to end service from…
Excellent end to end service from ordering, delivery and installation.... would highly recommend!!!
March 20, 2026
Unprompted review
Reply from Bensons For Beds - Barnsley
Thank you so much for giving us 5 stars Sharon! We’re delighted to hear you received excellent end‑to‑end service from ordering right through to delivery and installation. We truly appreciate your recommendation and are so glad everything went smoothly for you,
Megan at Customer care!✨
easy to choose matress
March 1, 2026
Reply from Bensons For Beds - Barnsley
Thank you for your feedback! We’re glad to hear you found it easy to choose your mattress. We really appreciate your review,
Megan at Customer Care
Can't fault them
Can't fault them. Helpful in showroom and delivery guys very friendly and well mannered. Definitely recommend 👌
February 27, 2026
Reply from Bensons For Beds - Barnsley
Michelle Pashley,
We appreciate your recommendation and are so glad you found our showroom team helpful and the delivery personnel friendly and well-mannered.
Team Bensons
Reply from Bensons For Beds - Barnsley
Rachael Hodgson,
We're so happy to hear our staff was attentive and helpful, and that you were kept updated about your delivery!
Team Bensons
Matteress No pressure selling in shop…
No pressure selling in shop knowledgeable about matteress we needed, delivered as promised kept updated all the way well impressed.
March 1, 2026
Reply from Bensons For Beds - Barnsley
lorraine ,
We're so happy to hear you were impressed with the no-pressure sales approach and the team's knowledge. We're delighted the delivery went as promised and you were kept updated.
Team Bensons
Excellent experience. Brilliant mattress
Excellent experience from entering the store to delivery of our new mattress. The staff were very helpful and patient with us while we made our selection. Full advice given but no extreme pressure to purchase. We have purchased the same before so had no doubts about the quality. We were kept very well informed of how to prepare for delivery and what to expect. Delivery date was confirmed and on the day the delivery company contacted us with a window of 40mins to arrival. On time, extremely polite and friendly, very clean & super efficient. A reminder also given on how to look after our mattress in the early stages. Since then we have enjoyed a very comfortable and relaxing sleep.
February 24, 2026
Reply from Bensons For Beds - Barnsley
Julie McNicholas,
We're happy to hear that you had an excellent experience from start to finish. It's great to know that our staff were helpful and patient while you made your selection, and that the delivery was on time and efficient. Thank you for your positive feedback regarding your comfortable and relaxing sleep.
Team Bensons
The staff were helpful in the store and…
The staff were helpful in the store and the delivery drivers were on time and pleasant
February 19, 2026
Reply from Bensons For Beds - Barnsley
Thank you for your feedback Mrs Hamby! We’re delighted to hear that the staff in‑store were helpful and that the delivery drivers arrived on time and were pleasant throughout. We really appreciate you taking the time to share your experience,
Megan at Customer Care
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