Great service on delivery and communication regarding delivery . Great customer service in store aswell. Only thing we were a little disappointed about was we had to pay two separate delivery charges... See more
Company replied
Location
Switch locationFormer Rodds Electrical, Braunton Road, EX31 1GE Barnstaple, Devon, GB
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See what reviewers are saying
Very happy we chose Bensons for 2 beds and mattresses. The assistant was very helpful showing us different options before we made our choices. Plenty to choose from and very competitive prices. We wer... See more
Company replied
From the knowledgeable staff in shop to being well informed about delivery to arrival on time, to carrying in with care to room of my choice…faultless.
Company replied
Kept me informed of delivery time. Courteous despite a long journey delivering to small villages in a huge truck, holiday traffic and hot weather. We assumed our mattress would be delivered to main s... See more
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Company details
About Bensons For Beds - Barnstaple
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, United Kingdom
- 1271325376
4.8
Excellent
195 reviews
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A very helpful young Salesman
A very helpful young Salesman, he showed us several Mattresses. He ignored the style that i'd already said that i didn't like which meant he listened & was only interested in what we wanted. He let us try the Mattresses then left us to wander around & try the Mattresses out at our leisure. No Salesman Pressure which is what i like.
October 4, 2025
Reply from Bensons For Beds - Barnstaple
We're glad you enjoyed your experience. It's great to hear that the salesperson listened to your preferences and provided a no-pressure environment for you to explore the mattresses. Thank you for your positive feedback, Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
We are delighted you're happy with our service! Thank you for letting us know about your positive experience; it means a lot to us.
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
Thank you for leaving us this amazing review Ben! We hope you love your new order, Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
Thank you for leaving this amazing 5 star review for Connor in our Barnstaple store. We will pass this along to him. We hope you love your new order, Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
Thank you so much for your kind words! We're thrilled that you had such a positive experience with our team. It's our goal to always be friendly, professional, and helpful to our valued customers. We look forward to seeing you again soon! Megan at Customer Care😀
Excellent customer service
May 27, 2025
Reply from Bensons For Beds - Barnstaple
Thank you for leaving us this amazing 5 star review Kelsey. We appreciate your feedback, Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
Thank you for your kind words! Our team is always here to provide helpful and knowledgeable service to our valued customers. We're happy to assist in any way we can.
Sleep well, Team Bensons💜
Excellent customer service.
April 22, 2025
Reply from Bensons For Beds - Barnstaple
Thank you for your kind words! We take pride in providing excellent customer service and are thrilled that you had a positive experience. We look forward to serving you again in the future. Sleep well, Team Bensons💜
Knowledgeable & Relaxed Experience
Friendly & polite, extremely helpful & unhurried even with other customers in the shop. Sound advice from an excellent knowledge of the products, thank you Sue.
April 6, 2025
Reply from Bensons For Beds - Barnstaple
Thank you so much for your kind words! We are happy to hear that Sue provided you with excellent service and sound advice. We strive to make all of our customers feel welcomed and valued. Visit us again soon! #CustomerSatisfaction #SuperiorService
Easy to talk to no pressure and lots of…
Easy to talk to no pressure and lots of held to sort out the mattresses I need hood old customer service
March 29, 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you found our team approachable and helpful in finding the right mattresses. It's great to know you appreciated our customer service. Take care, Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
We’re grateful that you took the time to leave us a review. Thanks a lot, Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
We're glad you found our team member helpful. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Friendly and informative experience…
Friendly and informative experience when choosing a bed. Friendly, courteous and efficient delivery.
February 27, 2025
Reply from Bensons For Beds - Barnstaple
We appreciate your feedback! We're happy you found our team helpful when choosing a bed and that the delivery was friendly and efficient. Thank you, Megan at Customer Care
Good experience …
Assistant was very attentive and clearly knew how to narrow down the choices
February 19, 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that the assistant's attentiveness and expertise in narrowing down choices were helpful. Thank you for your positive feedback, Megan at Customer Care
Would recommend
Both delivery men were curious and friendly. Did exactly as asked and delivered in time frame. Great job
February 19, 2025
Unprompted review
Reply from Bensons For Beds - Barnstaple
We're happy to hear that our delivery team was punctual, helpful, and accommodating. We appreciate your positive feedback and your time, Megan at Customer Care
Helpful young man
Helpful young man called Connor helped us choose our mattress. He was informative but also was aware of my husband's disability. He was also patient and kind.
February 2, 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the assistance you received during your mattress selection. Thank you for your feedback, Megan at Customer Care
Thank you Connor.
Connor was friendly, knowledgable and helpful. No pressure, just pointed in the right direction and allowed to try for ourselves. Good discounts at present.
January 9, 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you found our employee to be helpful and knowledgeable! We appreciate you mentioning our good discounts and that you enjoyed your experience. Thanks for your feedback, Megan at Customer Care
Great service, not pushy but there when you need them
Great service, left us to browse without hassle but promptly made herself available when we required assistance and was knowledgeable about the products.
January 7, 2025
Reply from Bensons For Beds - Barnstaple
We appreciate you sharing your experience! We're happy to hear that you were able to browse comfortably and that our team member was helpful and knowledgeable when needed.
Take care, Megan at Customer Care
The staff were very knowledgeable and…
The staff were very knowledgeable and extremely helpful
January 2, 2025
Reply from Bensons For Beds - Barnstaple
We appreciate you letting us know that our staff was knowledgeable and helpful! Thank you for your positive feedback and support, Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
Thank you for your 5 star review! We appreciate your kind words, Megan at Customer Care
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