Great service on delivery and communication regarding delivery . Great customer service in store aswell. Only thing we were a little disappointed about was we had to pay two separate delivery charges... See more
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Location
Switch locationFormer Rodds Electrical, Braunton Road, EX31 1GE Barnstaple, Devon, GB
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Very happy we chose Bensons for 2 beds and mattresses. The assistant was very helpful showing us different options before we made our choices. Plenty to choose from and very competitive prices. We wer... See more
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From the knowledgeable staff in shop to being well informed about delivery to arrival on time, to carrying in with care to room of my choice…faultless.
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Kept me informed of delivery time. Courteous despite a long journey delivering to small villages in a huge truck, holiday traffic and hot weather. We assumed our mattress would be delivered to main s... See more
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Company details
About Bensons For Beds - Barnstaple
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, United Kingdom
- 1271325376
4.8
Excellent
195 reviews
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Great customer service from Chloe
Great customer service from Chloe, she explained everything so well and was incredibly helpful and patient with all of our questions. Above all there was no pressure and we got space to look around by ourselves, which I always find refreshing in a sales environment.
February 3, 2026
Reply from Bensons For Beds - Barnstaple
Thank you so much for the lovely review Emma! 😊 We’re delighted to hear Chloe took such great care of you — explaining everything clearly, answering all your questions, and giving you the space to browse without any pressure. That’s exactly the experience we want every customer to have. Thanks again for choosing us,
Megan at Customer Care
Excellent from start to finish.
From start to finish great, friendly and efficient service. The staff in store were very knowledgeable about all the beds on offer helping us to choose the right bed for us. The delivery guys were excellent finding solutions to get the bed into our bedroom. Thank you all.
January 28, 2026
Reply from Bensons For Beds - Barnstaple
We're so glad to hear about the great, friendly, and efficient service you received! It's wonderful our staff's knowledge helped you choose the right bed, and that our delivery team found solutions to get it into your bedroom. Thank you,
Megan at Customer Care!
Everyone was great 👍
Helpful staff. Helpful delivery men from Tewkesbury. Everything was great 👍
January 29, 2026
Reply from Bensons For Beds - Barnstaple
We appreciate you letting us know about your experience. We're so glad to hear our staff and delivery men were helpful and everything was great!
We hope to welcome you back soon!
Megan at Customer Care
This is the second time I have used…
This is the second time I have used Benson for beds in different places . I would recommend no pushy salesperson gave us plenty of time to browse
January 28, 2026
Unprompted review
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you've had positive experiences with us in different locations. We appreciate your recommendation and value that you had time to browse without pressure.
Come back and visit us anytime!
Megan at Customer Care
Buying a new bed can be a minefield
Buying a new bed can be a minefield - so much choice, and such a variation in price. Sue was extremely knowledgeable, no pressure selling, just good sound advice.
January 28, 2026
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you found the bed-buying process easier with our guidance. We appreciate your positive feedback on the helpful advice you received!
We were given good advice on the…
We were given good advice on the selection of beds in the store then left alone to test the beds without being disturbed. We chose the bed we wanted and then got twenty-five percent off, as it was their January sale, which was brilliant. Delivery was also excellent as they were happy to put the various parts of the bed where we wanted them. We have purchased previously from bensons and would always go there as our first choice.
January 23, 2026
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you received good advice and were able to test the beds undisturbed. It's great that you got a discount and that delivery was excellent. We appreciate you choosing us again!
Very helifull staff.mum is disabled,but…
Very helifull staff.mum is disabled,but lady had patients and made sure mum was happy with what she was buying.Didnt rush her
January 2, 2026
Unprompted review
Reply from Bensons For Beds - Barnstaple
We're happy to hear that our staff was helpful and patient with your mum. We appreciate you taking the time to share your positive experience.
A knowlege sales advisor and we were…
A knowlege sales advisor and we were left to have time to ourselves to discuss our purchase. Would recommend.
January 11, 2026
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you appreciated the advisor's knowledge and the time to discuss your purchase privately. Thank you for your recommendation!
Reply from Bensons For Beds - Barnstaple
We’re so glad your delivery was quick and hassle-free – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
The sales lady was lovely helping us…
The sales lady was lovely helping us choose what we wanted
January 1, 2026
Reply from Bensons For Beds - Barnstaple
We appreciate your positive feedback! We're so glad to hear that our sales assistant provided helpful assistance. Thank you for your positive review – Lauryn at Customer Care 💜
because it is what l wanted
December 29, 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that our product met your expectations and that it was what you were looking for! Thank you for your positive review – Lauryn at Customer Care 💜
Helpful team with great selection of…
Helpful team with great selection of mattresses in store. Amazing discount on the Boxing Day sales. Over the years bought several mattresses and bad frames from the same store and always had a great experience
December 30, 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that our team was helpful and that you found a great mattress selection! We appreciate you mentioning the Boxing Day sales and your continued patronage over the years. Thank you for your positive review – Lauryn at Customer Care 💜
i wanted a bed ,i bought a bed
i wanted a bed ,i bought a bed, your member of staff was most efficient and helpful,
November 30, 2025
Reply from Bensons For Beds - Barnstaple
We’re delighted to hear that your experience was smooth and straightforward! It’s great to know our team member provided efficient and helpful service, making your purchase hassle-free. 💜 Thank you for your positive review – Lauryn at Customer Care.
Amazing from start to finish!
Chloe was lovely, really helpful! And even got the teenager to speak! Thank you so much for your help Chloe!
November 1, 2025
Unprompted review
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you had a positive experience and that our team member was helpful. We appreciate you taking the time to share your feedback!
Great service
Great service, was greeted as soon as I walked through the door . The lady was very helpful with my order.
December 1, 2025
Reply from Bensons For Beds - Barnstaple
We appreciate you taking the time to share your positive experience! We're happy to hear that our team member was helpful with your order and greeted you promptly.
Reply from Bensons For Beds - Barnstaple
This review means the world to us Matthew! Come back and visit us anytime!
Megan at Customer Care
The member of staff in the store was…
The member of staff in the store was excellent. There was a problem with the vehicle on my delivery day but I was kept well informed by the driver and all was fine.
November 6, 2025
Reply from Bensons For Beds - Barnstaple
We’re so pleased to hear our store team provided excellent service and that you were kept well informed during the delivery process, even with the unexpected vehicle issue. Communication is key, and we’re glad everything worked out smoothly!
Thank you for your positive review Wendy💜
Lauryn at Customer Care
The young lady who took us round was…
The young lady who took us round was very helpful, I had already had a bed from your place few yrs back. Was satisfied with the one I had purchased before. So I wanted the same but a double so it was near on. Me & my daughter was checking out a lot of beds & finally picked one. I hope it will be as good as my last one. But I give the young lady 5 stars I believe her name was chloe, hope I splet that right. I would recommend it was in Barnstaple.
November 1, 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you found our team member helpful and that you had a good experience in our Barnstaple location. We appreciate you choosing us again- You mean the world to us.
Sleep well,
Megan at Customer Care
Excellent Customer Sevice
Excellent service, Chloe’s customer services was first class and nothing was too much trouble
October 18, 2025
Reply from Bensons For Beds - Barnstaple
We appreciate you taking the time to leave us this great feedback Alan. We're happy to hear that you received excellent service and that our team was helpful! Thank you for your review – Lauryn at Customer Care 💜
Helpful staff
Visited the Barnstaple store and received helpful information from Chloe who talked us through the different divan base configurations and fabric options . Order placed and delivery arranged.
October 12, 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you found the information helpful when choosing your divan base. We appreciate you sharing your positive experience and thank you for choosing us, Megan at Customer Care
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