Bensons For Beds - Barnstaple Reviews 

188
TrustScore 5 out of 5

4.8

Former Rodds Electrical, Braunton Road, EX31 1GE Barnstaple, Devon, GB


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Rated 5 out of 5 stars

Very happy we chose Bensons for 2 beds and mattresses. The assistant was very helpful showing us different options before we made our choices. Plenty to choose from and very competitive prices. We wer... See more

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Rated 5 out of 5 stars

The sales team were very helpful and knowledgeable, which helped us select our beds of choice. The delivery team were friendly, professional and installed our beds where we wanted them and took all... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service and quality product. We’re very pleased with the whole experience of choosing and getting our new bed. The sales staff was helpful but also left us to choose. The deliver... See more

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Rated 5 out of 5 stars

Kept me informed of delivery time. Courteous despite a long journey delivering to small villages in a huge truck, holiday traffic and hot weather. We assumed our mattress would be delivered to main s... See more

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Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Barnstaple

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, United Kingdom

  • 1271325376

4.8

Excellent

TrustScore 5 out of 5

188 reviews

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4.8

All reviews

(188)

25,269 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly Helpful Staff

We visited the store twice before committing to a bed head, box and mattress. Both times, Sue was friendly, patient and helpful as it took us a while to agree on an our final choices.

February 11, 2024
Rated 5 out of 5 stars

Popped in just to look……

Popped in just to look as our current mattress was so uncomfortable- we were given great advice and tried several different mattresses with no pressure or time constraint at all. So glad we went in as I thought a ‘medium’ would suit us best but turns out ‘firm’ is far more comfortable for us! Brilliant sales guy - smooth, easy transaction with so much advice too…..delivery in 4wks! Thank you Bensons

January 15, 2024
Rated 1 out of 5 stars

The delivery men hid the damage to the…

The delivery men hid the damage to the outer packaging by leaning it against the wall - this subsequently hid the damage to the headboard. After delivery was three hours later than expected , this just adds insult to injury. If they had explained it was damaged I would be less annoyed than I am now.

January 15, 2024
Rated 5 out of 5 stars

Susan at Barnstaple store was very…

Susan at Barnstaple store was very knowledgable, I wanted a super king but after discussion I discovered super king divan split lengthways for transportation ( rather than divan splitting widthways ) and my dimensions of hallway from doorway would mean it would be impossible and that would be my fault, we went for king size with zip in middle mattress, as a mattress would still need to be bent to get upstairs, and again an expensive spring mattress could not do that. thankfully Susan’s knowledge stopped me making a big expensive mistake

January 15, 2024
Rated 5 out of 5 stars

Helpful and patient staff.

Connor was very helpful from the time I walked into the store. I told him my requirements but that I had no idea what would be best for me. He showed me a number of different mattresses explaining the benefits of each. He did not rush me as I went between suggested mattresses a number of times before settling on the one I wanted. Once chosen he suggested different added options and dealt with all the paperwork quickly. I am now looking forward to the delivery of my new mattress.

December 31, 2023
Rated 5 out of 5 stars

Good service

I was greeted the minute I walked through the door and was shown several beds but didn't feel rushed. The assistant answered all my questions thoroughly and explained the procedures fully

December 29, 2023
Rated 5 out of 5 stars

Great customer service!

Your customer adviser, Susan, was welcoming and helpful without being pushy. She clearly explained the features of different mattresses and encouraged us to try them by lying on them. She then left us alone to enable us to do this and discuss the products between ourselves. When we decided to purchase a mattress, she took us through the ordering and delivery process clearly.

December 19, 2023
Rated 5 out of 5 stars

New Ottoman beds.

We visited the Barnstaple store to view beds , mattresses and bedroom furniture. Both Connor & Sue were very helpful & knowledgeable on all their products and services. Once we had checked against costs of competitor's we ordered two Ottoman beds on a black friday deal at a fantastic price with 0% interest.
Many thanks to Sue & Connor for making the process simple and faultless.

November 21, 2023
Rated 5 out of 5 stars

Thank you Susan.…

Susan was most helpful and informative to us and made sure our choice of bed was what we wanted.
If only everyone was as help full things would be so much easier.

November 14, 2023

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