The delivery service was on point with regular updates through the day via calls or tex messages, keeping me in the loop.The service was friendly and on time.want to thank Charlie and chichi for deli... See more
Company replied
Location
Switch locationUnit 5 St Johns Retail Park, Ropewalk, MK42 0XE Bedford, Bedfordshire, GB
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See what reviewers are saying
Great service in store when choosing and ordering and again when delivered. Such great service which makes the whole process so much easier. So far we are really enjoying our new mattress and bed fr... See more
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Excellent advice on the pros and cons of different bed frames, choice of materials and matching headboards. Delivered and fully assembled on the date requested, and in the time slot given. Friend... See more
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The in store experience was good with time given to let us try out options before we made a choice. Delivery was quite slow but not too bad and we were kept updated about the progress. Delivery itself... See more
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Company details
About Bensons For Beds - Bedford
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 St Johns Retail Park, Ropewalk, MK42 0XE, Bedford, Bedfordshire, United Kingdom
- 1234419486
4.8
Excellent
363 reviews
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Delivery superking bed,headboard and mattress
The delivery service was on point with regular updates through the day via calls or tex messages, keeping me in the loop.The service was friendly and on time.want to thank Charlie and chichi for delivering bedbase, headboard and mattress safely to my property on 19/6/26.and also for building it together. Excellent job,giving a rateing of 10/10
June 19, 2026
Reply from Bensons For Beds - Bedford
We are so pleased to hear about your excellent delivery experience and that our team provided such great service. It's wonderful that you were kept informed and that everything was handled safely and efficiently. Thank you for your kind feedback!
Team Bensons
Great service in store when choosing…
Great service in store when choosing and ordering and again when delivered. Such great service which makes the whole process so much easier.
So far we are really enjoying our new mattress and bed frame. Highly recommend benson for beds
May 17, 2026
Reply from Bensons For Beds - Bedford
We're so pleased you received great service throughout your experience. It's wonderful that you are enjoying your new mattress and bed frame! Thank you for your high recommendation.
Team Bensons
Very helpful staff
June 11, 2026
Reply from Bensons For Beds - Bedford
Thank you for your feedback.
Team Bensons
Had a great experience and good support
Had a great experience and good support
June 10, 2026
Unprompted review
Reply from Bensons For Beds - Bedford
We're thrilled you had a great experience and good support!
Team Bensons
Very helpful sales assistant
Very helpful sales assistant. Understood clearly our needs and was very knowledgeable about all available product offerings
June 7, 2026
Unprompted review
Reply from Bensons For Beds - Bedford
We're so pleased our sales assistant was helpful and knowledgeable, understanding your needs. Thank you for your kind feedback.
Team Bensons
Mattress purchasesales person was very knowledgable…
The sales person was very knowledgable and advised us on all the beds and left us to test them and make a decision and when we were ready he came back to us
June 8, 2026
Reply from Bensons For Beds - Bedford
We're so pleased you found our team knowledgeable and appreciated the space to make your decision. Thank you for your positive feedback!
Team Bensons
Excellent Advice With Great Delivery and Installation
Excellent advice on the pros and cons of different bed frames, choice of materials and matching headboards.
Delivered and fully assembled on the date requested, and in the time slot given. Friendly staff from the shop floor through to the delivery.
Now looks something you might see in a hotel, stunning.
June 4, 2026
Reply from Bensons For Beds - Bedford
We're so pleased to hear you received excellent advice and found the perfect bed. It's wonderful that our team provided such friendly service and that your new bed looks stunning!
Team Bensons
Not happy as product purchased is…
Not happy as product purchased is always damaged on arrival or is faulty and then trying to get resolved I have to go through hoops on the call line and I am being asked to try and manage myself when lights are not working by the help desk
June 1, 2026
Unprompted review
Reply from Bensons For Beds - Bedford
Thank you for your review and I am really sorry to hear about this. If you reach out to our customer service team on enquiries@bensonsforbeds.co.uk, or 0333 222 6800, our care team will have a look into this to resolve this for you
Team Bensons
Reply from Bensons For Beds - Bedford
We're so glad our team was helpful and efficient!
Team Bensons
Great service
Great service, excellent bed, the advice and help given by the manager - Maz - was excellent, really felt confident in buying the bed and very happy with the end product.
May 23, 2026
Reply from Bensons For Beds - Bedford
We're so pleased you received great service and excellent advice, which made you feel confident in your purchase. We're glad you're very happy with your new bed!
Team Bensons
Reply from Bensons For Beds - Bedford
We're glad our team provided incredible service. Thank you for your wonderful feedback!
Team Bensons
From start till end of delivery all went smoothly
From start till end of delivery and assemble the bed everything went 👍
Sales person explained all well and delivery people all very pleasant and helpful.
I will recommend Bensons for Beds.
May 21, 2026
Reply from Bensons For Beds - Bedford
We're so glad to hear everything went smoothly from sales to delivery and assembly! We appreciate your kind words and recommendation.
Team Bensons
Sales staff allowed us to view bed…
Sales staff allowed us to view bed mattresses in our own time and ask questions regarding firmness comparisons against other manufactures.
May 19, 2026
Reply from Bensons For Beds - Bedford
We're so pleased to hear our team provided a comfortable, informative experience while you explored our mattress selections. Thank you for your kind feedback.
Team Bensons
Reply from Bensons For Beds - Bedford
We're happy to hear we provided pleasant service and clear explanations. Thank you for your feedback!
Team Bensons - Jess
Thank you so much Maz!
Thank you so much, Maz, for your kindness, patience, and dedication while assisting my mum with our query. Your support meant a lot to us, and we genuinely appreciate the extra effort you made. You really went above and beyond thank you!
May 18, 2026
Unprompted review
Reply from Bensons For Beds - Bedford
We're so happy to hear about the wonderful support you received! It's great to know our team's kindness, patience, and dedication made such a positive difference. Thank you for your kind words!
Team Bensons
Bensons: Nice company, nice people and good service.
Purchased Bed-base from Bensons receiving excellent in-store advice from Elizabeth , followed up by email notifications of provisioning, then polite and efficient installation by John and Steven. Nice company, nice people and good service.
May 9, 2026
Reply from Bensons For Beds - Bedford
We're delighted you received excellent advice and service! It's great to know that you were kept informed and that the installation was polite and efficient. Thank you for your positive feedback.
Team Bensons
Great service from Bensons Bedford…
Great service from Bensons Bedford branch they kept us updated all through the process of mattress and divan delivery, the day of delivery the guys were great they contacted me how long they will be overall very impressed with Bensons.
May 1, 2026
Reply from Bensons For Beds - Bedford
We're happy to hear about the great service you received from our Bedford branch! It's great that you were kept updated on your mattress and divan delivery, and that the delivery team contacted you. We appreciate your feedback!
Team Bensons
Great service from Bensons
Great service within the store. Good explanation about different mattresses and bases. I never felt pressurised, and always felt supported. Delivery was on time, the gentlemen who delivered were polite and helpful, and reiterated care of the bed. Thank you for Bensons great service, I will definitely recommend
April 23, 2026
Reply from Bensons For Beds - Bedford
Thank you for such a wonderful review! 😊 We’re really pleased you felt well supported in store with clear, pressure‑free advice, and that everything ran smoothly through to delivery. It’s great to hear the delivery team were polite, helpful, and took the time to explain how to care for your bed. Thanks so much for recommending Bensons — enjoy your new bed and sweet dreams! 🛏️✨
Very polite and efficient and kept me up to date with the delivery etc
Efficient and kept informed through out
April 23, 2026
Reply from Bensons For Beds - Bedford
Thank you! 😊 We’re pleased to hear everything was efficient and that you were kept informed throughout. Enjoy your purchase!
Benson for Beds outstanding
From order through to delivery the service was faultless. Have no difficulty recommending.
April 22, 2026
Unprompted review
Reply from Bensons For Beds - Bedford
Much appreciated—great to hear everything went smoothly from start to finish!
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
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