Bensons For Beds - Bedford Reviews 

Kyan. An absolute asset to your company. Brilliant customer service. Second to none. Patient and listened to all our requirements. Highly recommended.

Your branch manager was excellent, well mannered, very helpful and knowledgable.

The friendliness of the staff along with their knowledge. All of our questions answered. So helpful in helping us to choose the correct mattress. Nothing was too much trouble.

The fact that we were left to test and have a good look around without any pressure sales talk.
We were initially greeted by a very pleasant salesman and had a quick chat as to what we were looking for, assuring us that if we required help, he would be available.

Went in having missed a bank holiday deal and not expecting any sympathy but after speaking to the store manager, I was ecstatic with what he was able to offer. A great result, Super friendly service, and welcoming faces all around.

Was left alone to browse , very knowledgable and no hard sell. Helped us understand different products

Liz was amazing! She was patient with us and very knowledgeable. We had a lot of questions and she was able to answer them all. We had a really good experience ordering our bed and mattress from the store. Looking forward to getting the new bed!

Great customer service from Oliver he was very helpful and listened to all our questions and answered them all as he was full of knowledge - he knew all about the great offers available too and he definitely made us feel at ease in the shop - he was very good with our grandson too - maz was also a very nice helpful man who assisted with our purchase

The salesman Oliver at the Bedford store was outstanding. Welcoming, put us at our ease, knowledgeable and patient. Made this an excellent shopping experience.

Extremely helpful staff,very professional

I recently called bensons for beds to enquire about a bed I was interested in, I spoke to Maz who was so helpful, he listened to all my questions and answered them all. I then went into the store with my family to see the beds as I was looking at 2, Maz was a great help and took his time to insure we had all the information we needed. Thanks Maz, will be returning in future.

The sleep in the first week was unbelievable! Went to bed at 22:30 and got up before 6 well rested and full of energy. Thanks so much for my Tempur Mattress.

The sales person took time to try out various types of mattress and pillows that are comfortable to my liking. Although her explanations sometimes becomes difficult to understand, she didn't mind repeating to ensure I understood.
Overall, I liked her attitude and the experience I received from her and the manager.

Customer Service - Bedford Store (Female)

Firstly we would like to say a huge thank you to Maz, who was very welcoming and a friendly demeanour, he explained everything very clearly to us and with his amazing knowledge we were able to find the mattresses ,headboards and divan bases that we were happy with.We would like to say out of all the bed stores we had visited, Maz at Bensons was brilliant and if all stores gave his excellent customer service shopping would be a pleasure for all. We made a purchase with no sales pressure on us and also would like to thank Marcus and Kyan for there assistance as well.

The shop assistant was knowledgeable and listened to my requirements. she also made sure I knew the type of mattress I was purchasing and how to look after it in the future.

The whole experience was excellent , I was not rushed at all. Maz the store manager in Bedford was very experienced , professional and knowledgeable. My purchase was exactly what I was looking for and the actual purchase was stress free, simple and quick .

Oliver was a great help and a credit to the company! We were not bothered or pressured and really appreciated Oliver’s quick and professional service. Can’t wait to get our mattress for our new house! Thank you for your help, Oliver.

Went into the Bedford store. At first we were allowed to look and explore the beds then offered help from member of staff , Oliver. He was very polite professional and personable. He offered clear advice and, after a demonstration of a mattress machine which tested the pressure points on our bodies on different levels of firmness, adviced us on our purchase. Great service.

Thanks to Oliver for his expertise and profession in the way he dealt with the sale of a mattress and two pillows. And we wish him the best of luck for the future.